Dementia Care Home

Braemar Lodge

481 Victoria Avenue, Sothend-on-Sea, Essex, SS2 6NL

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds17
  • SpecialismsCaring for adults over 65 yrs, Dementia
  • Last inspected2023-08-24

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families describe a place where visiting feels natural and easy, with staff who welcome them whenever they need to be there. People notice how the team stays emotionally connected to residents, especially during those final weeks and days.

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity55
  • Cleanliness55
  • Activities & engagement50
  • Food quality50
  • Healthcare55
  • Management & leadership55
  • Resident happiness55
Section 02

What inspectors found

Inspected 2023-08-24

  • Is this home safe?

    Not yet rated
    The April 2025 inspection rated this domain Good. No specific detail about staffing ratios, medicines management, falls logging, infection control, or safety incidents was included in the published summary. The home is a small service with 17 beds, which can support closer staff-to-resident ratios, but this was not confirmed by the inspection findings provided. The previous inspection in August 2023 resulted in a Requires Improvement overall rating, so it is worth asking what specific safety improvements were made in the period between the two inspections.
    Verified by inspector
  • Is the care effective?

    Not yet rated
    The April 2025 inspection rated this domain Good. No specific findings were published about care plan quality, dementia training content, GP access, medication management, or nutritional support. The home specialises in dementia care, which means staff should have specific training in this area, but the level and content of that training was not described in the published summary. Families cannot assess from the published report alone whether care plans are detailed, regularly reviewed, or genuinely reflective of individual preferences.
    Verified by inspector
  • Is this home caring?

    Not yet rated
    The April 2025 inspection rated this domain Good. No specific observations about staff warmth, dignity in care, use of preferred names, or responses to distress were included in the published summary. No resident or family quotes were available from the inspection text provided. A Good rating in this domain is encouraging, particularly given that caring is the area families most consistently highlight in positive reviews, but the absence of published detail means it cannot be independently verified from this report.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Not yet rated
    The April 2025 inspection rated this domain Good. No specific findings were published about the activity programme, individual engagement, response to complaints, or end-of-life care planning. For a home that specialises in dementia care, the quality and variety of activities, including one-to-one engagement for residents who cannot join groups, is particularly important. The published summary does not allow an assessment of whether activities are tailored to individuals or primarily group-based.
    Verified by inspector
  • Is the home well-led?

    Not yet rated
    The April 2025 inspection rated this domain Good. The home is run by two named individuals, Mrs Saima Raja and Mrs Denise Macedo Dos Santos, with a named registered manager in post. The recovery from a Requires Improvement rating in August 2023 to a Good rating in April 2025 suggests that leadership has addressed whatever concerns were identified previously. However, the published summary provides no detail about what governance improvements were made, how staff are supported, or how the home handles complaints and learning from incidents.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home cares for adults over 65, including those living with dementia. While the home accepts residents with dementia, including advanced Alzheimer's, families should ask about specific approaches and support available for their loved one's particular needs. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Braemar Lodge holds a current overall Good rating following an April 2025 inspection, but the inspection report provided contains very limited detail across all domains, so scores reflect the positive rating without specific supporting evidence. Families should treat this as a starting point and press the home for specifics on a visit.

Homes in East typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families describe a place where visiting feels natural and easy, with staff who welcome them whenever they need to be there. People notice how the team stays emotionally connected to residents, especially during those final weeks and days.

Lens 02

What inspectors have recorded

The staff show real resilience when things get tough, managing complex care situations while still supporting families through bereavement. Communication seems to flow well, though experiences vary when families raise concerns about care standards.

Lens 03

How it sits against good practice

Sometimes you just need to know that staff will care right to the very end.

DCC Recommendation

Worth a visit

Braemar Lodge Residential Care Home, at 481 Victoria Avenue, Southend-on-Sea, was rated Good overall at its most recent inspection in April 2025, published in June 2025. All five domains, Safe, Effective, Caring, Responsive, and Well-led, received a Good rating. This represents a recovery from a Requires Improvement rating recorded at the August 2023 inspection, which is an encouraging trajectory. The home is a small residential setting with 17 beds, specialising in dementia care and care for adults over 65. The main limitation of this report is that the published inspection summary provided contains very little specific detail: no inspector observations, no resident or family quotes, and no breakdown of what was found in each domain. A Good rating is meaningful, but without knowing what the inspectors actually saw, it is difficult to advise you with confidence on the specifics of daily life here. Before making a decision, visit in person, ask to see the actual staffing rota for the past two weeks, and speak directly to the registered manager about how dementia care is delivered day to day. The questions in the checklist below are a practical starting point.

The three questions to ask when you visit

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In Their Own Words

How Braemar Lodge describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Braemar Lodge says about itself

Where families find comfort through life's toughest moments

Braemar Lodge Residential Care Home – Expert Care in Sothend-on-Sea

When facing end-of-life care for someone you love, you need somewhere that understands what really matters. Braemar Lodge Residential Care Home in Southend-on-Sea brings families and residents together during difficult times. The team here knows that small acts of kindness can mean everything when time is precious.

Care & specialisms

Who they care for

    The home cares for adults over 65, including those living with dementia.

    How they describe their dementia care

    While the home accepts residents with dementia, including advanced Alzheimer's, families should ask about specific approaches and support available for their loved one's particular needs.

    “Sometimes you just need to know that staff will care right to the very end.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Digital Photoframe

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    Digital Calendar

    The Clock That Knows What Day It Is

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