Brook House Residential Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes, Supported living
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds10
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Learning disabilities, Mental health conditions, Physical disabilities, Sensory impairment
- Last inspected2019-10-26
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STAGE 4 — RESEARCHING CARE HOMES
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Most of us will view care homes the way we view houses, impression, atmosphere, the feeling in the corridor. We go home, try to remember what we saw, and make a permanent decision from a blurred memory.
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The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Those who know Brook House describe it as a well-maintained smaller home where residents receive attentive care. Staff are noted for being responsive to residents' needs.
The eight family priority themes
- Staff warmth55
- Compassion & dignity55
- Cleanliness55
- Activities & engagement50
- Food quality50
- Healthcare52
- Management & leadership58
- Resident happiness52
What inspectors found
Inspected 2019-10-26
Is this home safe?
Is the care effective?
The Effective domain is rated Good, again an improvement from the previous inspection. The home lists dementia as a specialism alongside learning disabilities, mental health conditions, physical disabilities, and sensory impairments — a wide range for a 10-bed service. No specific information about staff training content, care plan quality, GP access arrangements, medication management, or food provision is described in the available inspection text. The Good rating indicates the inspection found these areas satisfactory, but the evidence base behind it is not visible in the published summary.Is this home caring?
The Caring domain is rated Good. No direct observations of staff interactions with residents, no resident or family quotes, and no specific examples of how dignity and privacy are maintained are included in the available inspection text. The Good rating indicates the inspection found care to be kind and respectful, but without published evidence it is not possible to describe what that looks like in practice at Brook House. The home's small size — 10 beds — could work in your parent's favour here, as smaller environments often allow staff to know residents as individuals rather than as a group.Is the home responsive?
The Responsive domain is rated Good. No specific information about the activity programme, individual engagement plans, how the home responds to changing needs, or end-of-life planning is included in the available inspection text. The home's breadth of specialisms — dementia, learning disabilities, mental health, physical disabilities, sensory impairment — suggests it aims to be responsive to a wide range of individuals. With only 10 residents, there is potential for a genuinely tailored approach, but whether that potential is realised is not evidenced in the published summary.Is the home well-led?
The Well-led domain is rated Good, and this represents one of the most significant improvements from the previous inspection where the home was rated Requires Improvement overall. A named Registered Manager (Miss Lisa Janine Walker) and Nominated Individual (Dr Rajinder Bhaker) are on record, indicating a defined leadership structure. No specific information about management visibility, staff culture, governance systems, or how the home learns from feedback and incidents is included in the available inspection text. The turnaround from Requires Improvement to Good across all domains is a positive indicator of leadership effectiveness.
Source: CQC inspection report →
What the evidence base says
The team supports people with dementia, learning disabilities, and mental health conditions. They're equipped to care for adults both under and over 65, including those with physical disabilities or sensory impairments. Brook House provides dementia care as part of their range of specialisms. The smaller setting can offer a more intimate environment for those living with dementia. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Brook House holds a Good rating across all five inspection domains — a meaningful improvement from its previous Requires Improvement status — but the inspection report contains very limited specific evidence, meaning the Family Score reflects acknowledged progress rather than richly documented quality.
Homes in North West typically score 68–82.The three-lens summary
What families tell us
Those who know Brook House describe it as a well-maintained smaller home where residents receive attentive care. Staff are noted for being responsive to residents' needs.
What inspectors have recorded
How it sits against good practice
For families seeking specialised care in Burnley, Brook House offers support across a broad spectrum of needs.
Worth a visit
Brook House Residential Home on Padiham Road, Burnley, is rated Good across all five inspection domains — a genuine step forward from its previous Requires Improvement rating. The home is a small, 10-bed service registered to support people with dementia, learning disabilities, mental health conditions, physical disabilities, and sensory impairments, as well as older and younger adults. That breadth of specialisms in a very small setting is worth keeping in mind when you visit. The most recent full inspection took place in October 2019, with a monitoring review in July 2023 confirming no evidence that the rating needed to change. The most important thing to understand is that the inspection report available for this home contains very little specific detail — no direct observations of care, no resident or family quotes, and no documentary evidence described. A Good rating is meaningful, and the improvement from Requires Improvement is encouraging, but it tells you the standard was met at inspection, not what daily life looks like for your mum or dad today. Given the report is now over five years old, you should treat a personal visit as essential rather than optional. When you go, watch how staff interact with residents in unplanned moments — in corridors, at mealtimes, when someone seems unsettled — and ask directly about night staffing numbers, dementia training, and how the home keeps families informed.
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In Their Own Words
How Brook House Residential Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Small residential home offering specialised support in Burnley
Compassionate Care in Burnley at Brook House Residential Home
Brook House Residential Home in Burnley provides care for adults with a wide range of needs, from learning disabilities to dementia. This smaller residential setting offers support for both younger and older adults who need specialised care. The home welcomes people with physical disabilities, mental health conditions, and sensory impairments.
Who they care for
The team supports people with dementia, learning disabilities, and mental health conditions. They're equipped to care for adults both under and over 65, including those with physical disabilities or sensory impairments.
Brook House provides dementia care as part of their range of specialisms. The smaller setting can offer a more intimate environment for those living with dementia.
“For families seeking specialised care in Burnley, Brook House offers support across a broad spectrum of needs.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Brook House holds a Good rating across all five inspection domains — a meaningful improvement from its previous Requires Improvement status — but the inspection report contains very limited specific evidence, meaning the Family Score reflects acknowledged progress rather than richly documented quality.
Homes in North West typically score 68–82.The three-lens summary
What families tell us
Those who know Brook House describe it as a well-maintained smaller home where residents receive attentive care. Staff are noted for being responsive to residents' needs.
What inspectors have recorded
How it sits against good practice
For families seeking specialised care in Burnley, Brook House offers support across a broad spectrum of needs.
Worth a visit
Brook House Residential Home on Padiham Road, Burnley, is rated Good across all five inspection domains — a genuine step forward from its previous Requires Improvement rating. The home is a small, 10-bed service registered to support people with dementia, learning disabilities, mental health conditions, physical disabilities, and sensory impairments, as well as older and younger adults. That breadth of specialisms in a very small setting is worth keeping in mind when you visit. The most recent full inspection took place in October 2019, with a monitoring review in July 2023 confirming no evidence that the rating needed to change. The most important thing to understand is that the inspection report available for this home contains very little specific detail — no direct observations of care, no resident or family quotes, and no documentary evidence described. A Good rating is meaningful, and the improvement from Requires Improvement is encouraging, but it tells you the standard was met at inspection, not what daily life looks like for your mum or dad today. Given the report is now over five years old, you should treat a personal visit as essential rather than optional. When you go, watch how staff interact with residents in unplanned moments — in corridors, at mealtimes, when someone seems unsettled — and ask directly about night staffing numbers, dementia training, and how the home keeps families informed.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Brook House Residential Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Brook House Residential Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Small residential home offering specialised support in Burnley
Compassionate Care in Burnley at Brook House Residential Home
Brook House Residential Home in Burnley provides care for adults with a wide range of needs, from learning disabilities to dementia. This smaller residential setting offers support for both younger and older adults who need specialised care. The home welcomes people with physical disabilities, mental health conditions, and sensory impairments.
Who they care for
The team supports people with dementia, learning disabilities, and mental health conditions. They're equipped to care for adults both under and over 65, including those with physical disabilities or sensory impairments.
Brook House provides dementia care as part of their range of specialisms. The smaller setting can offer a more intimate environment for those living with dementia.
“For families seeking specialised care in Burnley, Brook House offers support across a broad spectrum of needs.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
