Charlton Kings Care Home, Cheltenham
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds36
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities, Sensory impairment
- Last inspected2023-03-23
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STAGE 4 — RESEARCHING CARE HOMES
Visit homes. Compare them side by side. Choose with confidence.
Most of us will view care homes the way we view houses, impression, atmosphere, the feeling in the corridor. We go home, try to remember what we saw, and make a permanent decision from a blurred memory.
The DCC shortlist gives every home you visit a structured record: the same twelve questions, answered the same way, every time. When you’re ready to choose, pull any two homes side by side and compare them directly. Same criteria, same evidence, your notes and your scores.
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
People visiting loved ones here notice how settled and content residents seem. The staff bring real warmth to their work, and it shows in the comfortable, happy atmosphere throughout the home.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness70
- Activities & engagement65
- Food quality65
- Healthcare68
- Management & leadership72
- Resident happiness68
What inspectors found
Inspected 2023-03-23
Is this home safe?
Is the care effective?
The Effective domain was rated Good at the February 2023 inspection. This covers care planning, staff training, healthcare access, and nutritional care. The published summary does not describe the content of dementia training, the frequency of GP visits, how care plans are reviewed, or how food quality and choice are managed. No record review detail or specific examples are available in the published text. The home lists dementia, physical disabilities, and sensory impairment as specialisms, which requires a higher level of specialist knowledge from staff.Is this home caring?
The Caring domain was rated Good at the February 2023 inspection. This domain covers staff warmth, dignity, respect, and support for independence. The published summary does not include any direct inspector observations of staff interactions, any quotes from residents or relatives, or any specific examples of how dignity is upheld during personal care or daily routines. A Good rating here means inspectors were satisfied, but the detail behind that judgement is not available in the published text.Is the home responsive?
The Responsive domain was rated Good at the February 2023 inspection. This domain covers activities, individual engagement, complaints handling, and end-of-life care. The published summary does not describe the activity programme in any detail, does not mention one-to-one engagement for people with advanced dementia, and does not reference how end-of-life wishes are recorded or reviewed. No resident or family quotes about daily life appear in the published text.Is the home well-led?
The Well-led domain was rated Good at the February 2023 inspection. The home is operated by Fidelia CK Limited, with Mrs Janet Elizabeth Makin recorded as registered manager and Mr Oshi Alan Weissbrand as nominated individual. The published summary does not describe the manager's day-to-day visibility, how staff are supported to raise concerns, or what quality monitoring systems are in place. No staff quotes about the culture or leadership are available in the published text.
Source: CQC inspection report →
What the evidence base says
The home welcomes residents with various needs, including those living with dementia, sensory impairments, and physical disabilities. They provide care for adults both under and over 65. For residents living with dementia, the team uses creative activities designed to spark memories and encourage social connection. Things like themed entertainment with props and sensory elements help residents engage with their past in enjoyable ways. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Charlton Kings Care Home received a Good rating across all five inspection domains, which is a solid baseline, but the published inspection report contains limited specific detail, so most scores sit in the 65-72 range rather than the 80s or 90s that would reflect rich, direct evidence.
Homes in South West typically score 68–82.The three-lens summary
What families tell us
People visiting loved ones here notice how settled and content residents seem. The staff bring real warmth to their work, and it shows in the comfortable, happy atmosphere throughout the home.
What inspectors have recorded
What stands out to visitors is how staff genuinely connect with residents. They're consistently described as warm and compassionate, creating an environment where people feel truly cared for.
How it sits against good practice
If you're searching for somewhere that combines professional care with genuine warmth, it's worth getting in touch to learn more about life at Charlton Kings.
Worth a visit
Charlton Kings Care Home on Moorend Road in Cheltenham was rated Good across all five inspection domains at its last inspection in February 2023. Inspectors found no concerns significant enough to require a reassessment when they reviewed available data again in July 2023. The home is registered to care for adults over and under 65, including people with dementia, physical disabilities, and sensory impairment, and has a named registered manager in post. The main limitation here is that the published inspection summary is brief and does not include specific observations, resident or family quotes, or detail about staffing, activities, food, or the dementia environment. A Good rating is meaningful, but it tells you the floor was met, not how high the ceiling is. Before you make a decision, visit in person, ask to see last week's actual staffing rota including nights, request the activity schedule for the past fortnight, and spend time in a communal area watching how staff interact with your parent.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
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In Their Own Words
How Charlton Kings Care Home, Cheltenham describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where thoughtful activities bring smiles and spark memories every day
Residential home in Cheltenham: True Peace of Mind
When you're looking for somewhere that really understands how to keep spirits bright, Charlton Kings Care Home in Cheltenham catches your attention. Visitors here talk about something special — the way staff create moments of joy through creative activities that help residents connect with happy memories. It's the kind of place where warmth and genuine care shine through in the everyday interactions.
Who they care for
The home welcomes residents with various needs, including those living with dementia, sensory impairments, and physical disabilities. They provide care for adults both under and over 65.
For residents living with dementia, the team uses creative activities designed to spark memories and encourage social connection. Things like themed entertainment with props and sensory elements help residents engage with their past in enjoyable ways.
“If you're searching for somewhere that combines professional care with genuine warmth, it's worth getting in touch to learn more about life at Charlton Kings.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Charlton Kings Care Home received a Good rating across all five inspection domains, which is a solid baseline, but the published inspection report contains limited specific detail, so most scores sit in the 65-72 range rather than the 80s or 90s that would reflect rich, direct evidence.
Homes in South West typically score 68–82.The three-lens summary
What families tell us
People visiting loved ones here notice how settled and content residents seem. The staff bring real warmth to their work, and it shows in the comfortable, happy atmosphere throughout the home.
What inspectors have recorded
What stands out to visitors is how staff genuinely connect with residents. They're consistently described as warm and compassionate, creating an environment where people feel truly cared for.
How it sits against good practice
If you're searching for somewhere that combines professional care with genuine warmth, it's worth getting in touch to learn more about life at Charlton Kings.
Worth a visit
Charlton Kings Care Home on Moorend Road in Cheltenham was rated Good across all five inspection domains at its last inspection in February 2023. Inspectors found no concerns significant enough to require a reassessment when they reviewed available data again in July 2023. The home is registered to care for adults over and under 65, including people with dementia, physical disabilities, and sensory impairment, and has a named registered manager in post. The main limitation here is that the published inspection summary is brief and does not include specific observations, resident or family quotes, or detail about staffing, activities, food, or the dementia environment. A Good rating is meaningful, but it tells you the floor was met, not how high the ceiling is. Before you make a decision, visit in person, ask to see last week's actual staffing rota including nights, request the activity schedule for the past fortnight, and spend time in a communal area watching how staff interact with your parent.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Charlton Kings Care Home, Cheltenham measures up against the other homes you’re considering. Free account.
In Their Own Words
How Charlton Kings Care Home, Cheltenham describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where thoughtful activities bring smiles and spark memories every day
Residential home in Cheltenham: True Peace of Mind
When you're looking for somewhere that really understands how to keep spirits bright, Charlton Kings Care Home in Cheltenham catches your attention. Visitors here talk about something special — the way staff create moments of joy through creative activities that help residents connect with happy memories. It's the kind of place where warmth and genuine care shine through in the everyday interactions.
Who they care for
The home welcomes residents with various needs, including those living with dementia, sensory impairments, and physical disabilities. They provide care for adults both under and over 65.
For residents living with dementia, the team uses creative activities designed to spark memories and encourage social connection. Things like themed entertainment with props and sensory elements help residents engage with their past in enjoyable ways.
Management & ethos
What stands out to visitors is how staff genuinely connect with residents. They're consistently described as warm and compassionate, creating an environment where people feel truly cared for.
“If you're searching for somewhere that combines professional care with genuine warmth, it's worth getting in touch to learn more about life at Charlton Kings.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
