Dementia Care Home

Langley Park Care Home

Front Street, Durham, Durham, DH7 9YY

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
62/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds46
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities
  • Last inspected2022-06-29

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families describe the staff here as approachable and warm in their daily interactions. There's a sense that residents are encouraged to socialise and participate in organised activities throughout the day.

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity55
  • Cleanliness55
  • Activities & engagement50
  • Food quality50
  • Healthcare55
  • Management & leadership60
  • Resident happiness55
Section 02

What inspectors found

Inspected 2022-06-29

  • Is this home safe?

    Good
    The inspection rated this domain Good, indicating that safety was not a concern identified at the time. The home is registered for 46 beds across a mixed client group including people with dementia and physical disabilities. No specific safety incidents, falls data, or medication management detail was included in the available inspection text. It is not possible to confirm from the published report what staffing levels look like at night or how reliant the home is on agency staff.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good, suggesting that training, care planning, and healthcare access met the required standard at the time of inspection. Dementia is listed as a specialism, which implies staff should hold relevant training. No detail was provided in the available inspection text about care plan quality, GP access frequency, medication management, or food provision. It is not possible to verify from the published report whether care plans are reviewed regularly or whether families are involved.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good, indicating that inspectors did not identify concerns about how staff treat residents. No specific observations, quotes from residents or families, or descriptions of staff interactions were included in the available inspection text. It is therefore not possible to verify from the published report whether staff know residents by preferred name, respond well to distress, or give residents unhurried time. The previous Outstanding rating suggests the home was once considered exemplary in this area.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good, suggesting that the home is considered to meet individual needs and provide appropriate activities and engagement. The home cares for people with dementia and physical disabilities, which requires a genuinely tailored approach to activity and stimulation. No details about the activities programme, one-to-one engagement, or how individual preferences are accommodated were included in the available inspection text. Outdoor access and the physical environment are also not described.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-led domain was rated Good, and the home has a named Registered Manager (Miss Sarah Jones) and a Nominated Individual (Mrs Kirsty Crozier) in post. A Good rating in this domain implies that governance, accountability, and quality monitoring were found to be adequate at the time of inspection. The home's decline from a previous Outstanding rating is the most significant piece of context here. No specific detail about management visibility, staff culture, complaint handling, or quality improvement activity was available in the published inspection text.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home provides care for adults both under and over 65, with particular experience supporting people with dementia and physical disabilities. For residents living with dementia, the structured daily activities and social opportunities can help maintain engagement and connection with others. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

62/ 100

DCC Family Score

Langley Park Care Home holds a Good rating across all five domains, but the inspection report contains very limited specific evidence — no direct observations, resident quotes, or detailed examples were available to us, which limits confidence and keeps scores in the 'present but generic' range.

Homes in North East typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families describe the staff here as approachable and warm in their daily interactions. There's a sense that residents are encouraged to socialise and participate in organised activities throughout the day.

Lens 02

What inspectors have recorded

What stands out is how the team handles health communication. When a resident's condition changes, families report that staff contact them quickly and take time to explain what's happening and how they're responding.

Lens 03

How it sits against good practice

It's worth visiting to see how their approach to communication and activities might work for your family.

DCC Recommendation

Worth a visit

Langley Park Care Home on Front Street, Durham, was rated Good across all five inspection domains following an inspection on 6 April 2022, with the report published in June 2022. Importantly, this represents a decline from a previous Outstanding rating — a change that deserves your attention. The home is registered to care for adults over and under 65, including people with dementia and physical disabilities, across 46 beds. A named Registered Manager and Nominated Individual are in post, suggesting a defined leadership structure. The main limitation here is transparency, not necessarily quality. The published inspection text available to us contains almost no specific detail — no direct observations of care, no resident or family quotes, no descriptions of the environment, activities, or food. This makes it impossible to tell you with confidence what day-to-day life looks like for your parent. The decline from Outstanding to Good warrants a direct conversation with the manager: ask what changed, what was addressed, and what the home's current priorities are. On a visit, pay close attention to how staff interact with residents in corridors and communal areas when they don't know you're watching — that will tell you more than any rating.

The three questions to ask when you visit

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In Their Own Words

How Langley Park Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Langley Park Care Home says about itself

Where kindness meets clear communication in Durham

Langley Park Care Home – Your Trusted residential home

When families need reassurance that their loved one is genuinely cared for, Langley Park Care Home in Durham offers something precious — staff who keep you informed and residents who stay engaged. This home supports people across different ages and needs, including those living with dementia and physical disabilities.

Care & specialisms

Who they care for

    The home provides care for adults both under and over 65, with particular experience supporting people with dementia and physical disabilities.

    How they describe their dementia care

    For residents living with dementia, the structured daily activities and social opportunities can help maintain engagement and connection with others.

    “It's worth visiting to see how their approach to communication and activities might work for your family.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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