Dementia Care Home

Lindly House

241 Longton Road, Stoke On Trent, Staffordshire, ST4 8DQ

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
42/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”45%

of reviewers answered yes

Good to know

  • Registered beds10
  • SpecialismsCaring for adults over 65 yrs, Dementia
  • Last inspected2019-02-19

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity58
  • Cleanliness45
  • Activities & engagement40
  • Food quality45
  • Healthcare40
  • Management & leadership35
  • Resident happiness45
Section 02

What inspectors found

Inspected 2019-02-19

  • Is this home safe?

    Not yet rated
    The Safe domain was rated Requires Improvement at the January 2026 inspection. This means inspectors identified areas where the home was not consistently meeting expectations around keeping residents safe. The detail behind this rating was not available in the report text provided for this analysis. In a 10-bed home specialising in dementia care, safety concerns carry particular weight because residents may be unable to raise concerns themselves. Families should seek specific answers about what the inspection found and what has changed since.
    Verified by inspector
  • Is the care effective?

    Not yet rated
    The Effective domain was rated Requires Improvement at the January 2026 inspection. This covers training, care planning, healthcare access, and how well the home meets each resident's individual needs. The home specialises in dementia care, which makes training and care planning especially important. The detail of what inspectors found was not available in the report text provided for this analysis. Families should ask directly what the gaps were and whether they have been addressed.
    Verified by inspector
  • Is this home caring?

    Not yet rated
    The Caring domain was the only one rated Good at the January 2026 inspection, and it is the highest-weighted theme in our family scoring. This rating reflects that inspectors observed staff treating residents with warmth, respect, and dignity. In a specialist dementia home, a Good Caring rating is meaningful because it suggests staff are engaging with residents as individuals rather than simply completing tasks. The specific detail of what inspectors observed was not available in the report text provided, but the rating itself is a positive sign.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Not yet rated
    The Responsive domain was rated Requires Improvement at the January 2026 inspection. This domain covers whether the home responds to each resident's individual needs, whether there are meaningful activities, and whether end-of-life care is well planned. In a dementia specialist home, responsiveness is particularly important because residents may not be able to request activities or express boredom in ways staff easily recognise. The detail of what inspectors found was not available in the report text provided.
    Verified by inspector
  • Is the home well-led?

    Not yet rated
    The Well-led domain was rated Requires Improvement at the January 2026 inspection. The home is run by The Willows Blythe Bridge Limited, with Mrs Kerry Louise Emery named as Registered Manager and Ms Yvonne Walker as Nominated Individual. A named manager and a clear organisational structure are in place, but the Requires Improvement rating indicates that inspectors found gaps in governance, culture, accountability, or the management team's ability to drive quality improvement. The detail of what inspectors found was not available in the report text provided for this analysis.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home cares for adults over 65 and has experience supporting people living with dementia. Their approach centres on helping new residents settle in and feel comfortable in their surroundings. For those living with dementia, the team at Lindly House works to create a supportive environment. They understand the importance of helping residents feel secure and settled. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

42/ 100

DCC Family Score

Lindly House scores in the cautious range. The Caring domain was rated Good by the inspection, suggesting staff show genuine kindness, but four other domains including safety and leadership were rated Requires Improvement, which means there are real gaps that matter to families choosing a home for a parent living with dementia.

Homes in West Midlands typically score 68–82.
DCC Recommendation

Worth a visit

The most recent inspection of Lindly House Care Home, carried out on 10 January 2026 and published in February 2026, found a mixed picture. The home, which provides residential care for up to 10 older adults including people living with dementia, received a Good rating for Caring, suggesting that staff show genuine warmth and respect toward residents. However, four of the five inspection domains, Safe, Effective, Responsive, and Well-led, were all rated Requires Improvement, which is a significant concern for any family considering this home for a parent. The breadth of the Requires Improvement ratings means there are questions across multiple areas: how safely the home operates day to day, whether care planning and training are robust, whether residents have enough to do and whether the management team has the capacity to drive improvement. This is a small home with 10 beds, which can mean a more personal atmosphere, but it also means any staffing or leadership gaps are felt more acutely. Before making a decision, visit at a time that is not pre-arranged, ask to see the improvement plan the home is working to, find out how many permanent staff are on overnight, and ask what specific steps have been taken since January 2026 to address the inspection findings.

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In Their Own Words

How Lindly House describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Lindly House says about itself

Welcoming care home where families find comfort and reassurance

Compassionate Care in Stoke On Trent at Lindly House Care Home

For families seeking residential care in Stoke-on-Trent, Lindly House Care Home offers a welcoming environment where new residents settle in comfortably. This West Midlands care home specialises in supporting adults over 65, including those living with dementia. The team here focuses on helping each person feel at home from day one.

Care & specialisms

Who they care for

    The home cares for adults over 65 and has experience supporting people living with dementia. Their approach centres on helping new residents settle in and feel comfortable in their surroundings.

    How they describe their dementia care

    For those living with dementia, the team at Lindly House works to create a supportive environment. They understand the importance of helping residents feel secure and settled.

    “If you'd like to learn more about life at Lindly House, the team would be pleased to show you around and discuss how they could support your loved one.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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