Dementia Care Home

Oaktree Lodge

12-13 Jesmond Road, Clevedon, Somerset, BS21 7RZ

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
74/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”70%

of reviewers answered yes

Good to know

  • Registered beds34
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Sensory impairment
  • Last inspected2022-11-12

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The staff here have earned praise for their friendly, attentive approach during those crucial early days. Families describe seeing their loved ones form genuine bonds with both carers and fellow residents, transforming initial reluctance into real engagement with daily life.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness72
  • Activities & engagement68
  • Food quality68
  • Healthcare70
  • Management & leadership72
  • Resident happiness70
Section 02

What inspectors found

Inspected 2022-11-12

  • Is this home safe?

    Not yet rated
    The June 2024 inspection rated this domain Good. The home is registered for 34 adults, including people with dementia and sensory impairments. The published report does not include specific observations about medicines management, falls prevention, or night staffing. The previous inspection had resulted in a Requires Improvement rating overall, so improvement in safety practice is implied, though the detail of what changed is not set out in the published text.
    Verified by inspector
  • Is the care effective?

    Not yet rated
    The June 2024 inspection rated this domain Good. Dementia and sensory impairment are registered specialisms, which means the home has formally committed to supporting people with these conditions. The published report does not include specific detail about care plan quality, dementia training content, GP access, or how food and nutrition are managed. Whether these areas represent genuine strength or simply met the minimum threshold on inspection day is not possible to determine from the published text alone.
    Verified by inspector
  • Is this home caring?

    Not yet rated
    The June 2024 inspection rated this domain Good. This is one of the most meaningful ratings for families, covering whether staff are kind, whether your parent's dignity is respected, and whether care is unhurried and person-centred. The published report does not include direct observations of staff interactions, resident testimony about how they are treated, or examples of dignity being upheld in practice. A Good rating confirms inspectors were satisfied, but the absence of specific evidence means the detail needs to be gathered on a visit.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Not yet rated
    The June 2024 inspection rated this domain Good. The home is registered to support adults with dementia and sensory impairments, which implies some capacity for tailored, individual care. The published report does not include detail about the activity programme, what individual engagement is offered for people who cannot join group activities, how end-of-life care is approached, or how complaints are handled. A Good rating in this domain means inspectors were satisfied that the home responded to individual needs, but the substance behind that rating is not visible in the published text.
    Verified by inspector
  • Is the home well-led?

    Not yet rated
    The June 2024 inspection rated this domain Good. The home is run by Oaktree (Clevedon) Limited, with a named Nominated Individual. The recovery from a previous Requires Improvement rating to Good across all domains suggests that management took action following the earlier inspection. The published report does not include detail about manager tenure, staff culture, governance systems, or how the home handles complaints and learning from incidents. The nominated individual is named in the registration, but the day-to-day management arrangements are not described.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    Oaktree Lodge provides specialist support for sensory impairments alongside their dementia and general residential care for adults over 65. They also welcome younger adults who need residential support. For those living with dementia, the home's approach appears to help residents adjust to their new surroundings. The combination of attentive staff and good nutrition can make a real difference during this transition. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

74/ 100

DCC Family Score

Oaktree Lodge Residential Home was rated Good across all five domains at its most recent inspection in June 2024, which is a positive recovery from its previous Requires Improvement rating. However, the published report contains very limited specific detail, so scores reflect confirmed Good ratings rather than strong observational evidence.

Homes in South West typically score 68–82.

The three-lens summary

Lens 01

What families tell us

The staff here have earned praise for their friendly, attentive approach during those crucial early days. Families describe seeing their loved ones form genuine bonds with both carers and fellow residents, transforming initial reluctance into real engagement with daily life.

Lens 02

What inspectors have recorded

Lens 03

How it sits against good practice

If you're considering Oaktree Lodge for someone who needs time to rebuild after hospital or who's finding life at home increasingly challenging, a visit could help you picture how they might settle in here.

DCC Recommendation

Worth a visit

Oaktree Lodge Residential Home, on Jesmond Road in Clevedon, was rated Good across all five inspection domains at its most recent assessment in June 2024, with the report published in January 2025. This is a meaningful improvement from a previous Requires Improvement rating, and confirms that the home had addressed whatever concerns prompted the earlier downgrade. The home is registered to support up to 34 adults, including people living with dementia and those with sensory impairments. The main uncertainty here is that the published inspection text is extremely limited, providing almost no specific observations, resident testimony, or staff evidence to support the Good ratings. A Good rating matters, but it tells you the home met the standard on the day, not what daily life actually looks and feels like for your parent. Before making a decision, visit in person, ideally at a mealtime, and ask specifically about night staffing numbers, agency staff use, and how the team supports people living with dementia day to day.

The three questions to ask when you visit

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In Their Own Words

How Oaktree Lodge describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Oaktree Lodge says about itself

Where residents find their feet and make real connections

Residential home in Clevedon: True Peace of Mind

Some families worry their loved one will struggle to settle into residential care, especially after a hospital stay or when dementia makes change difficult. At Oaktree Lodge Residential Home in Clevedon, families have watched relatives who initially resisted the move gradually build relationships with staff and other residents, finding their rhythm in this supportive community.

Care & specialisms

Who they care for

    Oaktree Lodge provides specialist support for sensory impairments alongside their dementia and general residential care for adults over 65. They also welcome younger adults who need residential support.

    How they describe their dementia care

    For those living with dementia, the home's approach appears to help residents adjust to their new surroundings. The combination of attentive staff and good nutrition can make a real difference during this transition.

    “If you're considering Oaktree Lodge for someone who needs time to rebuild after hospital or who's finding life at home increasingly challenging, a visit could help you picture how they might settle in here.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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