Pinehurst Care Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds23
- SpecialismsCaring for adults over 65 yrs, Dementia
- Last inspected2021-05-15
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STAGE 4 — RESEARCHING CARE HOMES
Visit homes. Compare them side by side. Choose with confidence.
Most of us will view care homes the way we view houses, impression, atmosphere, the feeling in the corridor. We go home, try to remember what we saw, and make a permanent decision from a blurred memory.
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The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families describe finding real comfort here during challenging times. The atmosphere feels welcoming and settled, with staff who understand that supporting a resident means supporting their loved ones too.
The eight family priority themes
- Staff warmth55
- Compassion & dignity55
- Cleanliness55
- Activities & engagement50
- Food quality50
- Healthcare50
- Management & leadership60
- Resident happiness55
What inspectors found
Inspected 2021-05-15
Is this home safe?
Is the care effective?
The Effective domain was rated Good at the April 2021 inspection. This domain covers training, care planning, healthcare access, nutrition, and how well staff understand and meet individual needs. The published report provides no specific detail about dementia training content, how care plans are written or reviewed, GP access arrangements, or what food is like at the home. The Good rating indicates inspectors were satisfied with standards in these areas, but the evidence behind that conclusion is not visible in the published text.Is this home caring?
The Caring domain was rated Good at the April 2021 inspection, covering staff warmth, dignity, respect, and support for independence. This is the domain that most directly reflects day-to-day interactions between staff and the people they care for. The published report contains no direct inspector observations of staff behaviour, no resident or relative quotes, and no specific examples of how dignity is protected in practice. The Good rating indicates the inspection team was satisfied, but what they saw is not described.Is the home responsive?
The Responsive domain was rated Good at the April 2021 inspection. This covers activities, individual engagement, how well the home adapts to each person's needs, complaints handling, and end-of-life care. No specific details about the activities programme, individual engagement for people with advanced dementia, or complaints processes were published. The improvement from the previous Requires Improvement rating suggests issues in this area were addressed, but the nature of those issues and the solutions are not described.Is the home well-led?
The Well-led domain was rated Good at the April 2021 inspection, up from Requires Improvement at the previous inspection. A named registered manager, Mrs Brenda Parmiter, and a named nominated individual, Mr Joseph Callum Ben Phipps, are recorded. The improvement across all five domains from the previous inspection suggests the leadership team drove meaningful change. The published report does not describe the manager's visibility, how staff are supported, how governance systems work, or how the home responds to concerns raised by families.
Source: CQC inspection report →
What the evidence base says
Pinehurst provides specialist care for adults over 65, with particular expertise in dementia support. The home welcomes residents living with dementia, providing the structured environment and consistent care routines that help people feel secure as their condition progresses. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Pinehurst Care Home received a Good rating across all five domains at its last inspection, having improved from Requires Improvement. However, the published report contains very limited specific detail, so scores reflect a confirmed positive direction rather than strong observed evidence.
Homes in South West typically score 68–82.The three-lens summary
What families tell us
Families describe finding real comfort here during challenging times. The atmosphere feels welcoming and settled, with staff who understand that supporting a resident means supporting their loved ones too.
What inspectors have recorded
What stands out is how every staff member shows the same careful attention to residents' needs. The team demonstrates particular sensitivity during end-of-life care, ensuring both residents and families feel supported through difficult transitions.
How it sits against good practice
Sometimes the measure of a care home is found in its quietest moments of compassion.
Worth a visit
Pinehurst Care Home, at 14 Chambercombe Park Road, Ilfracombe, was rated Good across all five inspection domains at its assessment in April 2021, published in May 2021. This was a meaningful improvement from its previous rating of Requires Improvement, and the July 2023 review confirmed no evidence had emerged to change that rating. The home is registered to care for up to 23 people, specialising in residential care for adults over 65 and people living with dementia. The main limitation here is that the published inspection report is very short and contains almost no specific detail: no inspector observations, no resident or relative quotes, and no examples of what good care looks like day to day at this home. A Good rating is a positive signal, but it tells you the direction of travel rather than the texture of life inside. Before making a decision, visit in person, ask to see the staffing rota for a typical week including nights, ask how the home involves families in care planning, and observe how staff interact with residents in unscripted moments such as in corridors, at mealtimes, and during personal care.
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In Their Own Words
How Pinehurst Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where kindness shapes every moment of care
Pinehurst Care Home – Expert Care in Ilfracombe
When families in Ilfracombe face difficult care decisions, they often discover something special at Pinehurst Care Home. This care home has built its reputation on treating residents with genuine dignity, particularly during life's most delicate moments. Located in the heart of the South West coastal town, Pinehurst specialises in caring for adults over 65, including those living with dementia.
Who they care for
Pinehurst provides specialist care for adults over 65, with particular expertise in dementia support.
The home welcomes residents living with dementia, providing the structured environment and consistent care routines that help people feel secure as their condition progresses.
“Sometimes the measure of a care home is found in its quietest moments of compassion.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Pinehurst Care Home received a Good rating across all five domains at its last inspection, having improved from Requires Improvement. However, the published report contains very limited specific detail, so scores reflect a confirmed positive direction rather than strong observed evidence.
Homes in South West typically score 68–82.The three-lens summary
What families tell us
Families describe finding real comfort here during challenging times. The atmosphere feels welcoming and settled, with staff who understand that supporting a resident means supporting their loved ones too.
What inspectors have recorded
What stands out is how every staff member shows the same careful attention to residents' needs. The team demonstrates particular sensitivity during end-of-life care, ensuring both residents and families feel supported through difficult transitions.
How it sits against good practice
Sometimes the measure of a care home is found in its quietest moments of compassion.
Worth a visit
Pinehurst Care Home, at 14 Chambercombe Park Road, Ilfracombe, was rated Good across all five inspection domains at its assessment in April 2021, published in May 2021. This was a meaningful improvement from its previous rating of Requires Improvement, and the July 2023 review confirmed no evidence had emerged to change that rating. The home is registered to care for up to 23 people, specialising in residential care for adults over 65 and people living with dementia. The main limitation here is that the published inspection report is very short and contains almost no specific detail: no inspector observations, no resident or relative quotes, and no examples of what good care looks like day to day at this home. A Good rating is a positive signal, but it tells you the direction of travel rather than the texture of life inside. Before making a decision, visit in person, ask to see the staffing rota for a typical week including nights, ask how the home involves families in care planning, and observe how staff interact with residents in unscripted moments such as in corridors, at mealtimes, and during personal care.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Pinehurst Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Pinehurst Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where kindness shapes every moment of care
Pinehurst Care Home – Expert Care in Ilfracombe
When families in Ilfracombe face difficult care decisions, they often discover something special at Pinehurst Care Home. This care home has built its reputation on treating residents with genuine dignity, particularly during life's most delicate moments. Located in the heart of the South West coastal town, Pinehurst specialises in caring for adults over 65, including those living with dementia.
Who they care for
Pinehurst provides specialist care for adults over 65, with particular expertise in dementia support.
The home welcomes residents living with dementia, providing the structured environment and consistent care routines that help people feel secure as their condition progresses.
Management & ethos
What stands out is how every staff member shows the same careful attention to residents' needs. The team demonstrates particular sensitivity during end-of-life care, ensuring both residents and families feel supported through difficult transitions.
The home & environment
The home maintains consistently clean and well-organised spaces throughout. Daily life follows a thoughtful structure that helps residents feel secure and oriented.
“Sometimes the measure of a care home is found in its quietest moments of compassion.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
