Spratslade House Ltd
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds30
- SpecialismsCaring for adults over 65 yrs, Dementia
- Last inspected2021-05-20
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STAGE 4 — RESEARCHING CARE HOMES
Visit homes. Compare them side by side. Choose with confidence.
Most of us will view care homes the way we view houses, impression, atmosphere, the feeling in the corridor. We go home, try to remember what we saw, and make a permanent decision from a blurred memory.
The DCC shortlist gives every home you visit a structured record: the same twelve questions, answered the same way, every time. When you’re ready to choose, pull any two homes side by side and compare them directly. Same criteria, same evidence, your notes and your scores.
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families appreciate the open-door approach here. You can visit without making appointments, which means dropping by whenever works for your schedule. The staff create a friendly atmosphere that puts visitors at ease.
The eight family priority themes
- Staff warmth55
- Compassion & dignity60
- Cleanliness60
- Activities & engagement50
- Food quality50
- Healthcare60
- Management & leadership35
- Resident happiness55
What inspectors found
Inspected 2021-05-20
Is this home safe?
Is the care effective?
The effective domain was rated Good at the April 2021 inspection. This covers training, care planning, healthcare access, and food. The published summary does not include specific detail on how care plans were structured, how often they were reviewed, or what dementia training staff had completed. No information about food quality, GP access, or medication management is included in the published findings. The July 2023 monitoring review found no reason to change this rating.Is this home caring?
The caring domain was rated Good at the April 2021 inspection. This covers staff warmth, dignity, respect, and whether staff genuinely knew the people in their care as individuals. The published report does not include direct quotes from residents or relatives, nor specific inspector observations about how staff interacted with residents during the visit. The Good rating indicates inspectors were satisfied with what they saw, but the absence of specific evidence means families cannot verify the detail from the published findings alone.Is the home responsive?
The responsive domain was rated Good at the April 2021 inspection. This covers activities, engagement, individuality, and end-of-life care. The published report does not describe specific activities, individual engagement approaches, or how the home supports people who cannot participate in group activities. No information is available about how the home approaches advance care planning or end-of-life support. The July 2023 review found no reason to revisit this rating.Is the home well-led?
The well-led domain was rated Requires Improvement at the April 2021 inspection, meaning inspectors found shortcomings in leadership, governance, or the home's ability to monitor and improve its own quality. This is the only domain that did not reach a Good rating, and it is significant because effective leadership underpins the quality of everything else over time. The published report does not detail specifically what was found to be insufficient, which makes it harder to assess whether those issues have since been addressed. The July 2023 monitoring review found no evidence requiring a full reassessment, but this is based on information available to the regulator rather than a fresh inspection.
Source: CQC inspection report →
What the evidence base says
The home specialises in dementia care and supports adults over 65. Their experience with different care needs means they can adapt their approach as residents' requirements change. While the home provides dementia care, families considering this option will want to ask about specific approaches and activities during their visit. Every person's dementia journey is different, and understanding how the home supports individual needs matters. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Spratslade House Care Home scored 63 out of 100. Most areas of care were rated Good at inspection, but leadership received a Requires Improvement rating, which pulls the overall score down and raises questions worth exploring on a visit.
Homes in West Midlands typically score 68–82.The three-lens summary
What families tell us
Families appreciate the open-door approach here. You can visit without making appointments, which means dropping by whenever works for your schedule. The staff create a friendly atmosphere that puts visitors at ease.
What inspectors have recorded
When health concerns arise, the team responds quickly. Families have found staff notice changes straight away and take action when needed, keeping everyone informed along the way.
How it sits against good practice
Sometimes the right care home is the one where you know someone will always pick up the phone and where visiting feels easy.
Worth a visit
Spratslade House Care Home, on Belgrave Avenue in Stoke-on-Trent, was rated Good overall at its last inspection in April 2021, having improved from a previous Requires Improvement rating. Four of the five inspection domains, covering safety, effectiveness, caring, and responsiveness, were rated Good. This is a meaningful improvement and suggests the home addressed earlier concerns in most areas of day-to-day care. The exception is leadership and governance, which remained at Requires Improvement. This is the area that most directly affects whether problems get spotted and fixed over time, and it deserves close attention on any visit. The inspection report contains very limited published detail, so much of what matters to families, including staffing levels, activity provision, food quality, and how the home communicates with families, is not evidenced in the findings. A visit, ideally at an unannounced time, and a direct conversation with the registered manager are essential before making a decision.
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In Their Own Words
How Spratslade House Ltd describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where families find comfort in knowing staff are always there
Dedicated residential home Support in Stoke On Trent
When your loved one needs care, knowing the team will respond quickly matters more than anything. Spratslade House Care Home in Stoke On Trent focuses on being there when residents need them most. This care home for adults over 65 provides dementia support alongside general residential care, welcoming families to visit whenever suits them best.
Who they care for
The home specialises in dementia care and supports adults over 65. Their experience with different care needs means they can adapt their approach as residents' requirements change.
While the home provides dementia care, families considering this option will want to ask about specific approaches and activities during their visit. Every person's dementia journey is different, and understanding how the home supports individual needs matters.
“Sometimes the right care home is the one where you know someone will always pick up the phone and where visiting feels easy.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Spratslade House Care Home scored 63 out of 100. Most areas of care were rated Good at inspection, but leadership received a Requires Improvement rating, which pulls the overall score down and raises questions worth exploring on a visit.
Homes in West Midlands typically score 68–82.The three-lens summary
What families tell us
Families appreciate the open-door approach here. You can visit without making appointments, which means dropping by whenever works for your schedule. The staff create a friendly atmosphere that puts visitors at ease.
What inspectors have recorded
When health concerns arise, the team responds quickly. Families have found staff notice changes straight away and take action when needed, keeping everyone informed along the way.
How it sits against good practice
Sometimes the right care home is the one where you know someone will always pick up the phone and where visiting feels easy.
Worth a visit
Spratslade House Care Home, on Belgrave Avenue in Stoke-on-Trent, was rated Good overall at its last inspection in April 2021, having improved from a previous Requires Improvement rating. Four of the five inspection domains, covering safety, effectiveness, caring, and responsiveness, were rated Good. This is a meaningful improvement and suggests the home addressed earlier concerns in most areas of day-to-day care. The exception is leadership and governance, which remained at Requires Improvement. This is the area that most directly affects whether problems get spotted and fixed over time, and it deserves close attention on any visit. The inspection report contains very limited published detail, so much of what matters to families, including staffing levels, activity provision, food quality, and how the home communicates with families, is not evidenced in the findings. A visit, ideally at an unannounced time, and a direct conversation with the registered manager are essential before making a decision.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Spratslade House Ltd measures up against the other homes you’re considering. Free account.
In Their Own Words
How Spratslade House Ltd describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where families find comfort in knowing staff are always there
Dedicated residential home Support in Stoke On Trent
When your loved one needs care, knowing the team will respond quickly matters more than anything. Spratslade House Care Home in Stoke On Trent focuses on being there when residents need them most. This care home for adults over 65 provides dementia support alongside general residential care, welcoming families to visit whenever suits them best.
Who they care for
The home specialises in dementia care and supports adults over 65. Their experience with different care needs means they can adapt their approach as residents' requirements change.
While the home provides dementia care, families considering this option will want to ask about specific approaches and activities during their visit. Every person's dementia journey is different, and understanding how the home supports individual needs matters.
Management & ethos
When health concerns arise, the team responds quickly. Families have found staff notice changes straight away and take action when needed, keeping everyone informed along the way.
“Sometimes the right care home is the one where you know someone will always pick up the phone and where visiting feels easy.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
