Dementia Care Home

The Manor House

Uphill Road South, Weston Super Mare, Somerset, BS23 4TA

Nursing homes, Long-term conditions

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes, Long-term conditions

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”68%

of reviewers answered yes

Good to know

  • Registered beds25
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Eating disorders, Mental health conditions, Physical disabilities, Sensory impairment, Substance misuse problems
  • Last inspected2019-05-04

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

What stands out is how residents here truly seem to enjoy themselves. One gentleman with multiple complex conditions spent his days making friends with other residents and was so content that he thought he was staying at an all-inclusive hotel — a touching testament to the atmosphere the team creates.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness70
  • Activities & engagement65
  • Food quality65
  • Healthcare68
  • Management & leadership70
  • Resident happiness68
Section 02

What inspectors found

Inspected 2019-05-04

  • Is this home safe?

    Not yet rated
    The home received a Good rating for Safety at its May 2025 inspection. This domain covers staffing levels, medicines management, infection control, and how the home responds to accidents and incidents. No specific concerns were flagged in the published summary. The home has a named Registered Manager and a Nominated Individual, which indicates governance structures for accountability are in place. No detail is available about specific safety measures, night staffing ratios, or agency staff usage.
    Verified by inspector
  • Is the care effective?

    Not yet rated
    The home received a Good rating for Effectiveness, which covers staff training, care planning, healthcare access, and nutritional care. The home lists Dementia as a registered specialism, which implies a baseline of dementia-specific training and care capability. No specific detail is available about care plan review processes, GP access frequency, dementia training content, or food quality. The Good rating suggests these areas met the required standard at inspection.
    Verified by inspector
  • Is this home caring?

    Not yet rated
    The home received a Good rating for Caring, the domain that most directly reflects whether your parent will be treated with warmth, respect, and dignity. This is the highest-weighted theme in family review data and the area families most often describe as decisive in their choice of home. No direct quotes from residents or relatives are reproduced in the published summary, and no specific inspector observations about interactions, preferred names, or unhurried care are available. The Good rating indicates inspectors were satisfied with what they saw.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Not yet rated
    The home received a Good rating for Responsiveness, which covers activities, individual engagement, end-of-life care, and how well the home adapts to each person's changing needs. The home's specialism list includes dementia, mental health conditions, and physical disabilities — a wide range that requires genuinely individualised responses. No detail is available about the activities programme, one-to-one engagement, or how the home supports people who cannot participate in group activities. No end-of-life care practices are described in the published summary.
    Verified by inspector
  • Is the home well-led?

    Not yet rated
    The home received a Good rating for Well-led, which covers the quality of management, governance, staff culture, and accountability. The home has a named Registered Manager (Miss Summer Kathryn Breeze) and a Nominated Individual (Mrs Vanathi Suriyakumaran) — both are matters of public record. A Good rating in this domain suggests inspectors found governance systems functional and management present and accountable. No information is available about manager tenure, staff turnover, or how the home handles complaints.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home supports people with dementia, mental health conditions, physical disabilities, sensory impairments, substance misuse issues and eating disorders. They welcome both younger adults under 65 and older residents. For those living with dementia, the team understands how to create moments of joy and connection. The home's approach helps residents maintain friendships and find pleasure in their daily routines, regardless of cognitive challenges. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

The Manor House holds a Good rating across all five domains from its May 2025 inspection, but the published report provides limited specific detail — scores reflect a solid baseline with meaningful gaps in family-facing evidence.

Homes in South West typically score 68–82.

The three-lens summary

Lens 01

What families tell us

What stands out is how residents here truly seem to enjoy themselves. One gentleman with multiple complex conditions spent his days making friends with other residents and was so content that he thought he was staying at an all-inclusive hotel — a touching testament to the atmosphere the team creates.

Lens 02

What inspectors have recorded

The care team here works with a supportive dynamic that shows in their approach to residents. They're known for keeping residents smartly dressed and well presented — something that matters deeply for dignity and that isn't always prioritised elsewhere, according to one healthcare professional whose relative lived here.

Lens 03

How it sits against good practice

The Manor House shows that expert complex care can still feel warm and sociable.

DCC Recommendation

Worth a visit

The Manor House in Weston-super-Mare was assessed in May 2025 and rated Good across all five inspection domains — Safe, Effective, Caring, Responsive, and Well-led — with the report published in July 2025. The home is a 25-bed nursing home registered to provide care for a wide range of needs including dementia, mental health conditions, physical disabilities, and eating disorders, and is led by a named Registered Manager. A Good rating across all domains is a positive baseline that tells you inspectors found no significant failures in safety, staffing, care planning, dignity, or governance at the time of their visit. However, the published inspection summary contains very little specific detail — no direct quotes from residents or relatives, no named observations of care in practice, and no data on staffing numbers, activities, or food quality. This means the Good rating is confirmed but the texture behind it is largely invisible to families researching the home. Before making a decision, you should visit in person and ask specific questions: How many permanent staff work the night shift? What does a typical day look like for someone living with dementia who cannot join group activities? How will the home keep you informed if your parent's condition changes? A Good rating is encouraging, but your visit will tell you things the inspection summary cannot.

The three questions to ask when you visit

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In Their Own Words

How The Manor House describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What The Manor House says about itself

Where complex care feels like a holiday for residents

Compassionate Care in Weston Super Mare at The Manor House

The Manor House in Weston Super Mare specialises in supporting people with complex needs ranging from dementia and mental health conditions to physical disabilities and sensory impairments. The home cares for both younger adults and those over 65, creating a diverse community where residents with different challenges find genuine enjoyment in their days.

Care & specialisms

Who they care for

    The home supports people with dementia, mental health conditions, physical disabilities, sensory impairments, substance misuse issues and eating disorders. They welcome both younger adults under 65 and older residents.

    How they describe their dementia care

    For those living with dementia, the team understands how to create moments of joy and connection. The home's approach helps residents maintain friendships and find pleasure in their daily routines, regardless of cognitive challenges.

    “The Manor House shows that expert complex care can still feel warm and sociable.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

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