Dementia Care Home

Upper Mead Care Home

Fabians Way, Henfield, Sussex, BN5 9PX

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
62/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff52 / 100

Staff warmth score

“Well Looked After”52%

of reviewers answered yes

Good to know

  • Registered beds48
  • SpecialismsCaring for adults over 65 yrs, Dementia
  • Last inspected2023-06-02

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families have mentioned how at ease their relatives appear here. One family observed their mother looking particularly comfortable and settled during their time at Upper Mead.

The eight family priority themes

  • Staff warmth52
  • Compassion & dignity52
  • Cleanliness55
  • Activities & engagement50
  • Food quality50
  • Healthcare55
  • Management & leadership55
  • Resident happiness52
Section 02

What inspectors found

Inspected 2023-06-02

  • Is this home safe?

    Good
    The Safe domain was rated Good at the May 2023 inspection. This means inspectors were satisfied that systems to protect people from harm, manage medicines, and respond to risk were in place and operating adequately. No specific concerns were raised. However, the published report does not include detail about staffing numbers, falls management, infection control practices, or how the home handles incidents. The home is registered to provide nursing care, which means there should be qualified nurses on duty around the clock.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good. This covers how well the home plans and delivers care, including training, care plan quality, healthcare access, and nutrition. A Good rating indicates inspectors found these areas satisfactory. Upper Mead is registered as a nursing home, meaning clinical oversight should be embedded in daily care. However, no specific observations about dementia training content, GP visit frequency, medication reviews, or food quality are included in the published report.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good. This domain covers staff warmth, dignity, respect, and how well the home supports independence. A Good rating means inspectors were satisfied that people were treated with kindness and their rights respected. Critically, however, there are no resident or relative quotes, no inspector observations of staff interactions, and no specific examples of dignified care practice in the published report. Families are therefore relying entirely on the rating itself rather than the evidence behind it.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good. This covers whether care is tailored to individual needs, whether activities are meaningful and varied, and how the home handles complaints and end-of-life wishes. A Good rating indicates inspectors found these areas satisfactory. No specific activities, individual engagement examples, complaint outcomes, or end-of-life planning detail are included in the published report. For a home with a dementia specialism, responsiveness to individual need is particularly important and warrants direct investigation.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-led domain was rated Good. A named Registered Manager, Lynn Sheila Lovett, is in post, and Mr Antony Hall is the Nominated Individual for the provider, Splendid Healthcare Limited. A Good rating in this domain means inspectors found governance, accountability, and management culture to be satisfactory. The July 2023 monitoring review found no reason to change this rating. However, no detail about manager visibility, staff culture, learning from incidents, or family communication systems is included in the published report.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    Upper Mead provides specialist dementia care alongside general support for people over 65. The home has experience supporting residents with dementia, understanding the unique needs and challenges this condition brings. They work to create an environment where people living with dementia can feel secure and maintain their sense of self. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

62/ 100

DCC Family Score

Upper Mead holds a Good rating across all five inspection domains, but the published report contains very little specific detail — meaning families are working with confirmed ratings rather than confirmed observations, quotes, or direct evidence of day-to-day care.

Homes in South East typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families have mentioned how at ease their relatives appear here. One family observed their mother looking particularly comfortable and settled during their time at Upper Mead.

Lens 02

What inspectors have recorded

The care team here seems approachable, with families feeling satisfied with how staff conduct themselves.

Lens 03

How it sits against good practice

If you're considering care options in the Henfield area, visiting Upper Mead could help you get a feel for whether it might suit your family.

DCC Recommendation

Worth a visit

Upper Mead, a 48-bed nursing home in Henfield specialising in dementia and older adult care, was inspected in May 2023 and rated Good across all five domains — Safe, Effective, Caring, Responsive, and Well-led. The home is run by Splendid Healthcare Limited, with a named Registered Manager and Nominated Individual in post. This is a stable rating, and a subsequent review in July 2023 found no reason to change it. However, the published inspection text provides almost no specific detail — no resident or relative quotes, no inspector observations of daily life, no data on staffing ratios, activities, food, or the physical environment. A Good rating matters, but it tells you a home met a threshold, not what life there actually feels like for your parent. Before deciding, visit Upper Mead and ask: how many permanent staff work the dementia unit overnight, how often are care plans reviewed with families present, and can you see the activity timetable for last month alongside the actual record of what happened?

The three questions to ask when you visit

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In Their Own Words

How Upper Mead Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Upper Mead Care Home says about itself

Quiet comfort in the heart of Henfield

Nursing home in Henfield: True Peace of Mind

When families visit Upper Mead in Henfield, they often notice something important — their loved ones seem genuinely settled. This care home specialises in supporting people over 65, including those living with dementia. While every family's journey is different, finding a place where someone you love appears content can make such a difference.

Care & specialisms

Who they care for

    Upper Mead provides specialist dementia care alongside general support for people over 65.

    How they describe their dementia care

    The home has experience supporting residents with dementia, understanding the unique needs and challenges this condition brings. They work to create an environment where people living with dementia can feel secure and maintain their sense of self.

    “If you're considering care options in the Henfield area, visiting Upper Mead could help you get a feel for whether it might suit your family.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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