Dementia Care Home

Westbury Nursing Home & Westbury Garden Suite

Falcondale Road, Bristol, Bristol, BS9 3JH

Nursing homes, Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes, Residential homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”68%

of reviewers answered yes

Good to know

  • Registered beds90
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities, Sensory impairment
  • Last inspected2022-11-09

Save Westbury Nursing Home & Westbury Garden Suite to your shortlist

Keep a running list, add visit notes, and compare homes side-by-side. Free account — it takes a minute.

Add to Shortlist

STAGE 4 — RESEARCHING CARE HOMES

Visit homes. Compare them side by side. Choose with confidence.

Most of us will view care homes the way we view houses, impression, atmosphere, the feeling in the corridor. We go home, try to remember what we saw, and make a permanent decision from a blurred memory.

Two people reviewing notes together
STAGE 4 OF 6

The DCC shortlist gives every home you visit a structured record: the same twelve questions, answered the same way, every time. When you’re ready to choose, pull any two homes side by side and compare them directly. Same criteria, same evidence, your notes and your scores.

Not a feeling. A verdict.

Start my shortlist →

Free · Independence Gauranteed

The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness70
  • Activities & engagement65
  • Food quality65
  • Healthcare68
  • Management & leadership70
  • Resident happiness68
Section 02

What inspectors found

Inspected 2022-11-09

  • Is this home safe?

    Good
    The Safe domain was rated Good at the October 2022 inspection. No specific concerns were raised in the published findings around staffing, medicines management, or infection control. The home is registered for a range of complex needs including dementia and physical disabilities across 90 beds. The published inspection text does not include detailed observations about how safety is managed day to day or at night.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good at the October 2022 inspection. This domain typically covers how well the home uses training, care plans, and healthcare access to meet individual needs. The published inspection text does not include specific detail about the content of care plans, the frequency of GP visits, the depth of dementia training, or how food and nutrition are managed for residents with complex needs. No concerns were raised.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good at the October 2022 inspection. This is the domain that most directly reflects how staff treat your parent as a person, covering dignity, respect, privacy, and genuine warmth. The published inspection text does not include specific observations of staff interactions, descriptions of how residents are addressed, or quotes from residents or relatives about their experience of care. No concerns were raised.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good at the October 2022 inspection. This domain covers how well the home tailors its care and activities to individuals, including how it handles complaints and end-of-life planning. The published inspection text does not include specific descriptions of the activity programme, examples of individual engagement, or information about how the home responds to residents who cannot participate in group activities. No concerns were raised.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-led domain was rated Good at the October 2022 inspection. A named registered manager, Mrs Kirstie Leigh Barnes, was in post at the time of the inspection, and a nominated individual responsible for oversight is also identified. The published inspection text does not include specific information about management visibility on the floor, staff culture, governance processes, or how the home responds to feedback from residents and families. No concerns were raised.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The team here supports residents with sensory impairments, helping people stay connected despite sight or hearing challenges. They're also experienced in caring for adults with physical disabilities, whether someone's dealing with mobility issues or more complex conditions. For residents living with dementia, the nursing team brings specialist knowledge to help people feel secure and understood. They work to create an environment where confusion feels less overwhelming. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

The home received a Good rating across all five inspection domains at its October 2022 inspection, which is a solid foundation. However, the published inspection text provides limited specific detail, observations, or direct testimony, so scores reflect confirmed but generalised evidence rather than richly evidenced practice.

Homes in South West typically score 68–82.
DCC Recommendation

Worth a visit

Westbury Nursing Home and Westbury Garden Suite on Falcondale Road, Bristol, received a Good rating across all five inspection domains at its last inspection in October 2022. A monitoring review carried out in July 2023 found no evidence to change that rating. With 90 beds and registration covering dementia, physical disabilities, sensory impairment, and adults of various ages, this is a sizeable, broad-specialism home. A named registered manager was in post at the time of inspection, which is a positive sign of leadership continuity. The main limitation for families is that the published inspection text is brief and contains very few specific observations, quotes, or detailed findings. A Good rating tells you the home met the required standard, but it does not tell you what mealtimes feel like, whether the dementia unit is calm and well-staffed at night, or how staff respond when a resident becomes distressed. Before making a decision, visit at different times of day, ask to see the last two weeks of activity records, and ask the manager directly: how many permanent care staff are on the night shift across the 90-bed home, and how many of those shifts were covered by agency staff in the past month?

The three questions to ask when you visit

Save this home. Compare it against your shortlist.

Let our analysis show you how Westbury Nursing Home & Westbury Garden Suite measures up against the other homes you’re considering. Free account.

Create free account →

In Their Own Words

How Westbury Nursing Home & Westbury Garden Suite describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Westbury Nursing Home & Westbury Garden Suite says about itself

Specialist nursing care for complex needs in Bristol

Westbury Nursing Home And Westbury Garden Suite – Expert Care in Bristol

When someone you love needs nursing care that goes beyond the everyday, finding the right place matters deeply. Westbury Nursing Home and Westbury Garden Suite in Bristol provides specialist support for people with complex physical disabilities, sensory impairments and dementia. The home welcomes both younger adults under 65 and older residents who need that extra level of skilled nursing care.

Care & specialisms

Who they care for

    The team here supports residents with sensory impairments, helping people stay connected despite sight or hearing challenges. They're also experienced in caring for adults with physical disabilities, whether someone's dealing with mobility issues or more complex conditions.

    How they describe their dementia care

    For residents living with dementia, the nursing team brings specialist knowledge to help people feel secure and understood. They work to create an environment where confusion feels less overwhelming.

    “With limited feedback available about daily life here, visiting Westbury yourself will give you the clearest picture of whether it could be the right choice.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

    Visiting care homes? Here are the 12 questions the brochure won't answer.

    Staff at night, actual activities logs, real rooms not show rooms, inspection reports, and the full fee breakdown, a printable checklist with a comparison grid. Score each home 1–5. Compare side by side. Take it to every visit.

    Download Your Checklist

    No registration required to download. Free.

    Related:

    The 8 Things Real Families Say About Dementia Care Homes

    A Which? Care Homes: Real Family Reviews

    Steps to take to Find a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Mean?

    Best UK Website for Comparing Dementia Care Homes

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

    FAQs Related to Care Homes increasing support care

    How often to visit a parent with dementia in a care home — and what makes a visit actually matter

    read this FAQ

    Care home fees and dementia — who pays, who doesn't, and what determines the difference

    read this FAQ

    Do you have to sell the house to pay for dementia care? The options most families don't know about

    read this FAQ

    The 7-year rule and care home fees — what it actually means and why it's misunderstood

    read this FAQ

    How much the NHS will pay for a care home — and what happens when the home costs more

    read this FAQ

    NHS Continuing Healthcare and dementia — who qualifies, how to apply, and what to do if refused

    read this FAQ

    When the NHS pays for dementia care — the two situations and how to access both

    read this FAQ

    What the NHS actually covers in dementia care — and the funding most eligible families never claim

    read this FAQ
    We use cookies in order to give you the best possible experience on our website. By continuing to use this site, you agree to our use of cookies.
    Accept