Dementia Care Home

Westerfield Residential Care Home

Westerfield House, Ipswich, Suffolk, IP4 3QG

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”70%

of reviewers answered yes

Good to know

  • Registered beds37
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities, Sensory impairment
  • Last inspected2017-10-14

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

People visiting the home frequently mention the kind and welcoming approach of the care team. Several families have noted how staff create a calm, reassuring atmosphere during their visits.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness70
  • Activities & engagement65
  • Food quality65
  • Healthcare70
  • Management & leadership72
  • Resident happiness70
Section 02

What inspectors found

Inspected 2017-10-14

  • Is this home safe?

    Not yet rated
    The inspection awarded a rating of Good for Safe at its assessment on 31 December 2025. The published report does not contain specific narrative detail about how safety is managed, including staffing ratios, medicines management, falls recording, or infection control practice. The home is registered for 37 beds and covers a range of needs including dementia and physical disabilities. No concerns or breaches were identified in relation to safety.
    Verified by inspector
  • Is the care effective?

    Not yet rated
    The inspection rated Effective as Good at the assessment completed on 31 December 2025. The published text does not include specific findings about training content, care plan quality, GP access, or food. The home's registration covers dementia care, physical disabilities, and sensory impairments, which requires staff to hold relevant skills across multiple areas of need. No concerns were identified in this domain.
    Verified by inspector
  • Is this home caring?

    Not yet rated
    The inspection rated Caring as Good at the assessment completed on 31 December 2025. The published text does not include inspector observations of staff interactions, resident testimony about kindness or dignity, or specific examples of how the home supports independence. No concerns were raised in this domain.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Not yet rated
    The inspection rated Responsive as Good at the assessment completed on 31 December 2025. The published text does not describe the activity programme, individual care planning, or how the home supports people who cannot engage in group activities. End-of-life care arrangements are not discussed in the published findings. No concerns were identified in this domain.
    Verified by inspector
  • Is the home well-led?

    Not yet rated
    The inspection rated Well-led as Good at the assessment completed on 31 December 2025. Mrs Louise Nicola Coote is named as the Registered Manager and Mr Mohamed Maqsud Khan as the Nominated Individual, indicating that defined leadership roles are in place. The published text does not describe management visibility, staff culture, governance systems, or how the home handles complaints and learning from incidents.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home cares for adults both over and under 65 with physical disabilities and sensory impairments. They also provide support for people living with dementia. While the home accepts residents with dementia, families considering this type of care may want to discuss staffing levels and specific support available during their visit. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Westerfield House received a Good rating across all five domains at its most recent inspection in December 2025, which is a positive baseline. However, the published report contains very limited specific detail, so scores reflect the rating itself rather than rich supporting evidence.

Homes in East typically score 68–82.

The three-lens summary

Lens 01

What families tell us

People visiting the home frequently mention the kind and welcoming approach of the care team. Several families have noted how staff create a calm, reassuring atmosphere during their visits.

Lens 02

What inspectors have recorded

Lens 03

How it sits against good practice

Taking time to visit and ask detailed questions about care approaches can help families feel confident in their choice.

DCC Recommendation

Worth a visit

Westerfield House in Ipswich was rated Good across all five inspection domains at its most recent assessment, completed on 31 December 2025 and published in February 2026. The home is registered to support people with dementia, physical disabilities, and sensory impairments, as well as adults of varying ages. A named Registered Manager and Nominated Individual are in post, suggesting a defined leadership structure. The rating is genuinely positive and places this home in the minority of care homes that achieve a clean Good across every domain. The main limitation for families is that the published inspection report contains very little specific detail about what inspectors actually observed. There are no resident quotes, no staff interaction descriptions, and no specific findings about food, activities, or night staffing. This means the Good rating is meaningful but cannot yet be fully unpacked. Before deciding, visit the home in person, ask to see last week's actual staffing rota, and observe how staff interact with residents in communal areas without prompting. The checklist in this report identifies 20 specific questions the inspection did not answer.

The three questions to ask when you visit

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In Their Own Words

How Westerfield Residential Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Westerfield Residential Care Home says about itself

Modern care home with pleasant surroundings in East Ipswich

Westerfield House Care Ltd – Expert Care in Ipswich

Westerfield House Care Ltd in East Ipswich offers residential care in a modern setting with well-kept grounds. The home provides support for people with various needs, including sensory impairments and physical disabilities. Visitors often comment on the calm atmosphere and tidy environment throughout the building.

Care & specialisms

Who they care for

    The home cares for adults both over and under 65 with physical disabilities and sensory impairments. They also provide support for people living with dementia.

    How they describe their dementia care

    While the home accepts residents with dementia, families considering this type of care may want to discuss staffing levels and specific support available during their visit.

    “Taking time to visit and ask detailed questions about care approaches can help families feel confident in their choice.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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