Dementia Care Home

Carleton Court Residential Home Ltd

Carleton Road, Skipton, Yorkshire, BD23 2BE

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
68/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”65%

of reviewers answered yes

Good to know

  • Registered beds24
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
  • Last inspected2023-02-16

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families visiting Carleton Court often comment on the friendly atmosphere they encounter. Staff members are consistently described as welcoming and approachable, creating an environment where both residents and visitors feel comfortable.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness65
  • Activities & engagement60
  • Food quality60
  • Healthcare65
  • Management & leadership45
  • Resident happiness65
Section 02

What inspectors found

Inspected 2023-02-16

  • Is this home safe?

    Good
    The Safe domain was rated Good at the January 2023 inspection. This means inspectors did not find immediate or serious concerns about how risks are managed, medicines are handled, or staffing is arranged. The published report summary does not include specific detail about staffing ratios, night cover, agency use, or how the home responds to falls and incidents. A Good rating in this domain is reassuring, but the absence of detail in the available text means specific safety practices cannot be independently verified from this report.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good at the January 2023 inspection. This indicates that inspectors found satisfactory evidence of training, care planning, and access to healthcare. Dementia is listed as a specialism, which means the home should be able to demonstrate dementia-specific knowledge and practice. The available report text does not include specific examples of care plan content, GP access arrangements, or details of dementia training programmes. The Good rating provides a baseline of confidence without granular detail.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good at the January 2023 inspection. This is the domain most directly associated with how staff treat the people in their care, covering warmth, dignity, respect, and independence. A Good rating here means inspectors were satisfied that the culture of care met required standards. The published summary does not include direct quotes from residents or relatives, nor specific inspector observations of staff interactions. The absence of this detail is a limitation of the available text rather than a concern about the rating itself.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good at the January 2023 inspection. This domain covers whether the home tailors care to individuals, offers meaningful activities, and has arrangements in place for end-of-life care. A Good rating suggests inspectors were satisfied that the home responds to individual needs rather than applying a one-size approach. No specific activity programmes, individual care arrangements, or end-of-life planning details appear in the available report text.
    Verified by inspector
  • Is the home well-led?

    Requires improvement
    Well-led was rated Requires Improvement at the January 2023 inspection. This is the only domain that did not reach a Good rating and it represents a meaningful concern. The published summary names the registered manager as Mrs Linda Josephine Farrell and the nominated individual as Mr Hilen Shah, but does not specify what the inspectors found to be lacking. A Requires Improvement rating in Well-led typically reflects concerns about governance systems, oversight of care quality, management visibility, or the home's ability to identify and act on its own problems. This is the most important area to investigate before making a decision.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home provides specialist support for people living with dementia, alongside general residential care for adults both under and over 65. For those concerned about dementia care, Carleton Court has experience supporting residents with varying stages of the condition. The team understands the importance of maintaining familiar routines and creating a secure, reassuring environment. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

68/ 100

DCC Family Score

Most domains were rated Good at the January 2023 inspection, suggesting a broadly positive care environment, but Well-led was rated Requires Improvement, which pulls the overall family score down and signals that leadership and governance need closer scrutiny before you commit.

Homes in Yorkshire & Humberside typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families visiting Carleton Court often comment on the friendly atmosphere they encounter. Staff members are consistently described as welcoming and approachable, creating an environment where both residents and visitors feel comfortable.

Lens 02

What inspectors have recorded

The management team at Carleton Court maintains professional standards throughout the home. Several families have noted how the manager handles interactions professionally, contributing to the overall sense of confidence in the home's operations.

Lens 03

How it sits against good practice

If you're considering Carleton Court for someone you care about, arranging a visit will give you the clearest picture of daily life there.

DCC Recommendation

Worth a visit

Carleton Court Residential Home in Skipton was rated Good overall at its most recent inspection in January 2023, an improvement on its previous rating of Requires Improvement. Inspectors rated four of the five domains Good: Safe, Effective, Caring, and Responsive. The home is registered for 24 beds and cares for adults over and under 65, including people living with dementia. The important caveat is that Well-led was rated Requires Improvement, meaning inspectors found concerns about management, governance, or oversight that had not been fully resolved. The published summary does not detail exactly what went wrong in that domain, so this is the first question to raise with the home. On a visit, ask to speak with the registered manager directly, find out how long they have been in post, and ask what specific steps have been taken since the inspection to address the Well-led rating. The four Good domains give a reasonable foundation, but leadership quality shapes everything else in a care home over time.

The three questions to ask when you visit

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In Their Own Words

How Carleton Court Residential Home Ltd describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Carleton Court Residential Home Ltd says about itself

A friendly Skipton care home supporting residents of all ages

Carleton Court Residential Home Limited – Expert Care in Skipton

When you're looking for care in Skipton, finding somewhere that feels genuinely welcoming matters. Carleton Court Residential Home supports both younger adults and those over 65, including people living with dementia. Set in a pleasant location with well-maintained grounds, the home has built a reputation for its approachable staff and professional management.

Care & specialisms

Who they care for

    The home provides specialist support for people living with dementia, alongside general residential care for adults both under and over 65.

    How they describe their dementia care

    For those concerned about dementia care, Carleton Court has experience supporting residents with varying stages of the condition. The team understands the importance of maintaining familiar routines and creating a secure, reassuring environment.

    “If you're considering Carleton Court for someone you care about, arranging a visit will give you the clearest picture of daily life there.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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