Dementia Care Home

Knappe Cross Care Centre

Brixington Lane, Exmouth, Devon, EX8 5DL

Nursing homes, Rehabilitation (illness/injury)

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes, Rehabilitation (illness/injury)

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”70%

of reviewers answered yes

Good to know

  • Registered beds42
  • SpecialismsCaring for adults over 65 yrs, Dementia
  • Last inspected2023-02-10

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness70
  • Activities & engagement65
  • Food quality65
  • Healthcare70
  • Management & leadership72
  • Resident happiness70
Section 02

What inspectors found

Inspected 2023-02-10

  • Is this home safe?

    Not yet rated
    The April 2025 inspection rated Safe as Good. This represents a recovery from the previous inspection period when the overall home was rated Requires Improvement. The published summary does not include specific detail about staffing ratios, agency use, medicines management, or falls recording. No concerns are flagged in the published findings.
    Verified by inspector
  • Is the care effective?

    Not yet rated
    The April 2025 inspection rated Effective as Good. The home holds a dementia specialism and is registered to provide nursing care and treatment of disease or injury, suggesting a clinical team is present. The published summary does not include detail on care plan quality, GP access, dementia training content, or how food and nutrition are managed for residents with dementia.
    Verified by inspector
  • Is this home caring?

    Not yet rated
    The April 2025 inspection rated Caring as Good. No specific observations, quotes from residents or relatives, or examples of staff behaviour are included in the published summary. The Good rating indicates inspectors were satisfied with what they found, but the detail behind that judgement is not available in the published report.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Not yet rated
    The April 2025 inspection rated Responsive as Good. The home lists dementia as a specialism and is registered for 42 beds. The published summary contains no detail on the activities programme, individual engagement for residents with more advanced dementia, end-of-life planning, or how the home responds to individual preferences and complaints.
    Verified by inspector
  • Is the home well-led?

    Not yet rated
    The April 2025 inspection rated Well-led as Good. A named registered manager and a nominated individual are both recorded in the published report. The home is run by Ashdown Care Limited. The published summary contains no detail on manager tenure, staff culture, governance processes, or how the home moved from Requires Improvement to Good.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The team at Knappe Cross specialises in caring for people with dementia and provides residential support for adults over 65. The care home has experience supporting residents through different stages of dementia. Staff work to maintain dignity and quality of life for each person in their care. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Knappe Cross Care Centre has recovered from a Requires Improvement rating to achieve Good across all five domains at its most recent inspection in April 2025. The score reflects genuine positive momentum, but the published report contains limited specific detail, so several areas cannot be independently verified from the inspection text alone.

Homes in South West typically score 68–82.
DCC Recommendation

Worth a visit

Knappe Cross Care Centre, at Brixington Lane in Exmouth, was rated Good across all five inspection domains at its most recent assessment in April 2025, with the report published in July 2025. This is a meaningful improvement from its previous Requires Improvement rating and suggests the home has addressed whatever shortfalls were identified earlier. The home is registered for 42 beds and offers nursing care, dementia care, and rehabilitation for adults over 65. A named registered manager and a nominated individual are both recorded, which is a positive indicator of accountable leadership. The main limitation here is that the published inspection summary contains very little specific detail about what inspectors actually observed, meaning almost all of the 21 evidence checklist items cannot be independently verified from the report alone. A Good rating is encouraging, but it tells you the floor, not the ceiling. Before making a decision, visit in person during a weekday morning, ask to see the actual staffing rota for the past week, find out how the home responded to its previous Requires Improvement rating, and ask specifically how dementia care is delivered on the unit where your parent would live.

The three questions to ask when you visit

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In Their Own Words

How Knappe Cross Care Centre describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Knappe Cross Care Centre says about itself

Specialist dementia care facility serving the Exmouth community

Knappe Cross – Expert Care in Exmouth

Knappe Cross Care Centre in Exmouth provides residential care for people living with dementia and older adults who need support. The care home offers specialist services for those over 65, with particular expertise in dementia care.

Care & specialisms

Who they care for

    The team at Knappe Cross specialises in caring for people with dementia and provides residential support for adults over 65.

    How they describe their dementia care

    The care home has experience supporting residents through different stages of dementia. Staff work to maintain dignity and quality of life for each person in their care.

    “To learn more about what Knappe Cross Care Centre offers, get in touch with their team directly.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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