Oakhurst Court Nursing Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds57
- SpecialismsCaring for adults over 65 yrs, Dementia
- Last inspected2022-07-22
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STAGE 4 — RESEARCHING CARE HOMES
Visit homes. Compare them side by side. Choose with confidence.
Most of us will view care homes the way we view houses, impression, atmosphere, the feeling in the corridor. We go home, try to remember what we saw, and make a permanent decision from a blurred memory.
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The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families talk about the difference they notice almost immediately. Residents who were anxious or unsettled in other settings seem to find their feet here, showing a contentment that relatives hadn't seen in months. The approach is refreshingly straightforward — treating people with dementia as people first, with all the respect and dignity that brings.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness70
- Activities & engagement65
- Food quality65
- Healthcare70
- Management & leadership74
- Resident happiness68
What inspectors found
Inspected 2022-07-22
Is this home safe?
Is the care effective?
Effective was rated Good at the June 2022 inspection. The home specialises in dementia care, so inspectors will have considered dementia-specific training, care plan quality, GP and healthcare access, and nutritional support. The published summary does not record any specific detail about training programmes, care plan content, or food quality. A Good rating in this domain means inspectors were satisfied at the time of the visit, but the absence of specific published detail means families cannot assess the depth of practice from this report alone.Is this home caring?
Caring was rated Good at the June 2022 inspection. This domain covers staff warmth, dignity, respect, privacy, and support for independence. Inspectors must have been satisfied across these areas to award a Good rating. The published summary records no specific observations, no inspector notes about staff interactions in corridors or at mealtimes, and no resident or relative quotes. Staff warmth and compassion are the two highest-weighted themes in DCC family review data, accounting for 57.3% and 55.2% of positive reviews respectively, making this the most important domain for most families.Is the home responsive?
Responsive was rated Good at the June 2022 inspection. This domain covers activities, engagement, individualised care, and end-of-life planning. No specific activities, programmes, or individual engagement approaches are described in the published summary. For a home specialising in dementia care, the responsiveness of the environment and daily routine to each person's history, preferences, and current ability is central to quality of life. The published text does not confirm whether activities are tailored individually or primarily group-based.Is the home well-led?
Well-led was rated Good at the June 2022 inspection, improving from the previous Requires Improvement rating. A named registered manager, Miss Sophie Ann Spillane, and a named nominated individual, Mr William Jeremy Davies, are confirmed in post. The improvement from Requires Improvement across all five domains suggests that leadership took corrective action and embedded changes. The published summary does not record detail about governance systems, staff culture, family feedback mechanisms, or how the home handles complaints. The July 2023 review confirmed the Good rating remained appropriate without requiring reassessment.
Source: CQC inspection report →
What the evidence base says
The home provides nursing care for people over 65, with particular experience in dementia support. They've built a reputation for taking on complex cases that other homes find challenging. The team works with residents at every stage of dementia, adapting their approach as needs change. Families particularly value how staff respond to each person's unique presentation of the condition, rather than following a one-size-fits-all approach. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Oakhurst Court Nursing Home scores 72 out of 100. Every domain was rated Good at the last inspection, and the home improved from Requires Improvement, which is a meaningful positive signal. However, the published inspection text contains very little specific detail, so scores reflect the rating outcome rather than rich observed evidence.
Homes in South East typically score 68–82.The three-lens summary
What families tell us
Families talk about the difference they notice almost immediately. Residents who were anxious or unsettled in other settings seem to find their feet here, showing a contentment that relatives hadn't seen in months. The approach is refreshingly straightforward — treating people with dementia as people first, with all the respect and dignity that brings.
What inspectors have recorded
There's something reassuring about a team that actually listens. Families describe managers and carers who are approachable and responsive, creating an atmosphere that feels relaxed rather than institutional. While maintaining professional standards, the team manages to keep things feeling natural and unhurried.
How it sits against good practice
Sometimes the best recommendation is seeing someone you love feel secure again.
Worth a visit
Oakhurst Court Nursing Home, on Tilburstow Hill Road in Godstone, Surrey, was rated Good across all five inspection domains at its last inspection in June 2022. Crucially, this followed a previous rating of Requires Improvement, meaning the home identified problems and resolved them. That improvement trajectory is a meaningful signal: a management team willing to act on criticism and turn a rating around deserves credit. The home specialises in dementia care and nursing for adults over 65, and with 57 beds it is a mid-sized home with a named registered manager confirmed in post. The main limitation of this report is that the published inspection text contains very little specific detail about what inspectors actually saw, heard, or measured. Ratings alone tell you the headline but not the story. When you visit, focus your questions on the things that cannot be seen in a published summary: how many permanent staff are on the dementia unit after 8pm, what the activity programme looks like for someone who cannot join a group, and how the home communicates with families when something changes. Those three questions will tell you far more than any rating.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
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In Their Own Words
How Oakhurst Court Nursing Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where families find relief when nowhere else will help
Compassionate Care in Godstone at Oakhurst Court Nursing Home
Sometimes finding the right care feels impossible, especially when other homes have already said no. That's when families discover Oakhurst Court Nursing Home in Godstone, where the door stays open for residents with complex dementia needs. What matters here is seeing each person as an individual, not just their diagnosis.
Who they care for
The home provides nursing care for people over 65, with particular experience in dementia support. They've built a reputation for taking on complex cases that other homes find challenging.
The team works with residents at every stage of dementia, adapting their approach as needs change. Families particularly value how staff respond to each person's unique presentation of the condition, rather than following a one-size-fits-all approach.
“Sometimes the best recommendation is seeing someone you love feel secure again.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Oakhurst Court Nursing Home scores 72 out of 100. Every domain was rated Good at the last inspection, and the home improved from Requires Improvement, which is a meaningful positive signal. However, the published inspection text contains very little specific detail, so scores reflect the rating outcome rather than rich observed evidence.
Homes in South East typically score 68–82.The three-lens summary
What families tell us
Families talk about the difference they notice almost immediately. Residents who were anxious or unsettled in other settings seem to find their feet here, showing a contentment that relatives hadn't seen in months. The approach is refreshingly straightforward — treating people with dementia as people first, with all the respect and dignity that brings.
What inspectors have recorded
There's something reassuring about a team that actually listens. Families describe managers and carers who are approachable and responsive, creating an atmosphere that feels relaxed rather than institutional. While maintaining professional standards, the team manages to keep things feeling natural and unhurried.
How it sits against good practice
Sometimes the best recommendation is seeing someone you love feel secure again.
Worth a visit
Oakhurst Court Nursing Home, on Tilburstow Hill Road in Godstone, Surrey, was rated Good across all five inspection domains at its last inspection in June 2022. Crucially, this followed a previous rating of Requires Improvement, meaning the home identified problems and resolved them. That improvement trajectory is a meaningful signal: a management team willing to act on criticism and turn a rating around deserves credit. The home specialises in dementia care and nursing for adults over 65, and with 57 beds it is a mid-sized home with a named registered manager confirmed in post. The main limitation of this report is that the published inspection text contains very little specific detail about what inspectors actually saw, heard, or measured. Ratings alone tell you the headline but not the story. When you visit, focus your questions on the things that cannot be seen in a published summary: how many permanent staff are on the dementia unit after 8pm, what the activity programme looks like for someone who cannot join a group, and how the home communicates with families when something changes. Those three questions will tell you far more than any rating.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Oakhurst Court Nursing Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Oakhurst Court Nursing Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where families find relief when nowhere else will help
Compassionate Care in Godstone at Oakhurst Court Nursing Home
Sometimes finding the right care feels impossible, especially when other homes have already said no. That's when families discover Oakhurst Court Nursing Home in Godstone, where the door stays open for residents with complex dementia needs. What matters here is seeing each person as an individual, not just their diagnosis.
Who they care for
The home provides nursing care for people over 65, with particular experience in dementia support. They've built a reputation for taking on complex cases that other homes find challenging.
The team works with residents at every stage of dementia, adapting their approach as needs change. Families particularly value how staff respond to each person's unique presentation of the condition, rather than following a one-size-fits-all approach.
Management & ethos
There's something reassuring about a team that actually listens. Families describe managers and carers who are approachable and responsive, creating an atmosphere that feels relaxed rather than institutional. While maintaining professional standards, the team manages to keep things feeling natural and unhurried.
“Sometimes the best recommendation is seeing someone you love feel secure again.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
