Dementia Care Home

Oaklands Care Home

216 Stakes Hill Road, Waterlooville, Hampshire, PO7 5UJ

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
74/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”70%

of reviewers answered yes

Good to know

  • Registered beds31
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
  • Last inspected2022-05-25

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families talk about the caring nature of the staff at Oaklands. They've noticed how attentive the team is to each resident's individual needs, creating an atmosphere where people feel genuinely looked after.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness72
  • Activities & engagement68
  • Food quality68
  • Healthcare70
  • Management & leadership72
  • Resident happiness70
Section 02

What inspectors found

Inspected 2022-05-25

  • Is this home safe?

    Not yet rated
    The Safe domain was rated Good at the April 2025 inspection. The previous overall rating was Requires Improvement, so this Good rating in Safety represents a meaningful change. The published report text does not include specific inspector observations about staffing ratios, medicines management, falls prevention, or infection control practices. No concerning findings are recorded.
    Verified by inspector
  • Is the care effective?

    Not yet rated
    The Effective domain was rated Good at the April 2025 inspection. This domain covers whether staff have the right training, whether care plans reflect individual needs, whether healthcare professionals are involved appropriately, and whether food meets residents' needs. The published text does not include specific findings on any of these areas. No concerns are recorded.
    Verified by inspector
  • Is this home caring?

    Not yet rated
    The Caring domain was rated Good at the April 2025 inspection. This domain examines whether staff treat people with kindness, respect their dignity, and support their independence. The published report text does not include specific inspector observations, resident quotes, or examples of how staff interact with the people living here. No concerns are recorded.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Not yet rated
    The Responsive domain was rated Good at the April 2025 inspection. This domain covers whether the home tailors its care and activities to individual people, responds to changing needs, and supports end-of-life care. The published report text does not include specific findings on activities, individual engagement, or end-of-life planning. No concerns are recorded.
    Verified by inspector
  • Is the home well-led?

    Not yet rated
    The Well-led domain was rated Good at the April 2025 inspection. Mrs Petra Deanne Beech is the registered manager and Mr Trevor Hyman is the nominated individual. The published report text does not include specific findings on management visibility, staff culture, governance systems, or how the home learns from incidents. No concerns are recorded.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    Oaklands welcomes both younger adults under 65 who need care and older residents over 65. They also provide specialist dementia support. For those living with dementia, Oaklands offers dedicated support. The team understands the importance of creating a reassuring environment where residents can maintain their sense of self. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

74/ 100

DCC Family Score

All five inspection domains were rated Good at the April 2025 assessment, which is a meaningful improvement from the previous Requires Improvement rating. However, the published report text provided contains very limited specific detail, so scores reflect a solid baseline Good rating without the granular evidence needed to push into the higher bands.

Homes in South East typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families talk about the caring nature of the staff at Oaklands. They've noticed how attentive the team is to each resident's individual needs, creating an atmosphere where people feel genuinely looked after.

Lens 02

What inspectors have recorded

Lens 03

How it sits against good practice

Getting to know Oaklands in person will help you understand if it feels right for your family.

DCC Recommendation

Worth a visit

Oaklands Care Home on Stakes Hill Road in Waterlooville was assessed in April 2025 and rated Good across all five inspection domains: Safe, Effective, Caring, Responsive, and Well-led. This is a significant step forward from a previous Requires Improvement rating, and it tells you that inspectors found no serious concerns across safety, staffing, care quality, or leadership at the time of that visit. The home supports up to 31 people, including adults living with dementia, and has a named registered manager in post. The main limitation of this report is that the published inspection text available at the time of this analysis contains very little specific detail about what inspectors actually observed, heard from your parent's potential neighbours, or found in care records. A Good rating is reassuring, but it does not tell you whether staff use your parent's preferred name, whether the activities suit someone at your parent's stage of dementia, or whether night staffing is adequate. Visit in person, ask to see last week's actual staffing rota, and try to arrive at a mealtime so you can judge the atmosphere for yourself.

The three questions to ask when you visit

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In Their Own Words

How Oaklands Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Oaklands Care Home says about itself

A caring place where your loved one truly matters

Compassionate Care in Waterlooville at Oaklands Care Home

When you're searching for the right care, you need somewhere that combines genuine warmth with professional support. Oaklands Care Home in Waterlooville offers exactly that balance, providing thoughtful care for residents both under and over 65. The team here understands that every person has their own story and their own needs.

Care & specialisms

Who they care for

    Oaklands welcomes both younger adults under 65 who need care and older residents over 65. They also provide specialist dementia support.

    How they describe their dementia care

    For those living with dementia, Oaklands offers dedicated support. The team understands the importance of creating a reassuring environment where residents can maintain their sense of self.

    “Getting to know Oaklands in person will help you understand if it feels right for your family.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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