Dementia Care Home

St Anne's

Whitstone, Holsworthy, Devon, EX22 6UA

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
62/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds38
  • SpecialismsCaring for adults over 65 yrs, Dementia
  • Last inspected2020-02-15

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families describe finding genuine belonging here during life's most vulnerable transitions. They talk about relatives who truly settled in, finding their place when everything else felt uncertain.

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity55
  • Cleanliness55
  • Activities & engagement50
  • Food quality50
  • Healthcare50
  • Management & leadership60
  • Resident happiness55
Section 02

What inspectors found

Inspected 2020-02-15

  • Is this home safe?

    Good
    The Safe domain was rated Good at the October 2020 inspection. This covers staffing levels, medicines management, infection control, and safeguarding. The published report does not include specific detail about how many staff are on duty at different times, how medicines are managed, or any incidents logged and reviewed. The Good rating indicates inspectors were satisfied, but the evidence behind that judgement is not visible in the published text.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good at the October 2020 inspection. This domain covers staff training, care planning, access to healthcare professionals, and nutrition. The home lists dementia as a specialism, which means inspectors would have expected to see appropriate training and care planning in place. No specific detail about training content, care plan quality, GP access arrangements, or food provision is included in the published report.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good at the October 2020 inspection. This is the domain that covers staff warmth, dignity, respect, and whether your parent is treated as an individual. No inspector observations of staff interactions, no resident or family quotes, and no specific examples of person-centred practice are included in the published report. The Good rating implies inspectors were satisfied with what they observed, but without detail it is not possible to say what that looked like in practice.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good at the October 2020 inspection. This domain covers activities, how the home responds to individual needs and preferences, and end-of-life planning. The home has 38 beds and specialises in dementia care. No detail about the activities programme, how individual preferences are identified, or how the home manages end-of-life care is included in the published report.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-led domain was rated Good at the October 2020 inspection. A registered manager, Miss Hayley Dawn Ashton, is named in the registration record, alongside nominated individual Emily Medland. This confirms formal accountability is in place. The published inspection text does not include any detail about management visibility, staff culture, how feedback is gathered and acted on, or how the home responds to incidents and complaints.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The team specialises in dementia care alongside residential support for over-65s. They understand the particular needs that come with memory loss and cognitive changes. While specific approaches aren't detailed in family experiences, St Anne's focuses on creating stability when dementia disrupts familiar routines. The home aims to provide continuity through life's most challenging transitions. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

62/ 100

DCC Family Score

St Anne's Residential Home was rated Good across all five domains at its October 2020 inspection, but the published report contains very little specific detail, observations, or testimony. The score reflects the positive rating rather than strong direct evidence, so the gaps are real and worth investigating on a visit.

Homes in South West typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families describe finding genuine belonging here during life's most vulnerable transitions. They talk about relatives who truly settled in, finding their place when everything else felt uncertain.

Lens 02

What inspectors have recorded

Lens 03

How it sits against good practice

Sometimes the best recommendation comes from families who've walked this path before.

DCC Recommendation

Worth a visit

St Anne's Residential Home Limited, in Whitstone near Holsworthy, was rated Good across all five inspection domains at its most recent inspection in October 2020. The regulator reviewed available information in July 2023 and found no reason to change that rating. The home is registered to care for up to 38 adults over 65, including people living with dementia, and has a named registered manager in post. The honest limitation here is that the published inspection report contains almost no specific detail: no inspector observations, no resident or family quotes, and no concrete examples of how care is delivered day to day. A Good rating is genuinely meaningful, but without supporting evidence it tells you less than you need. Before making a decision, visit in person, ask to speak with the registered manager, and use the checklist questions above, particularly those about night staffing, dementia-specific activities, and how the home keeps families informed. The inspection is now over four years old, which adds further uncertainty about current practice.

The three questions to ask when you visit

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In Their Own Words

How St Anne's describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What St Anne's says about itself

Where families return when dementia care becomes essential

Compassionate Care in Holsworthy at St Anne's Residential Home Limited

Some decisions feel impossible until you find the right place. St Anne's Residential Home in Holsworthy has become that place for several families facing dementia's challenges. When multiple relatives from the same family choose this South West care home, it suggests something worth discovering.

Care & specialisms

Who they care for

    The team specialises in dementia care alongside residential support for over-65s. They understand the particular needs that come with memory loss and cognitive changes.

    How they describe their dementia care

    While specific approaches aren't detailed in family experiences, St Anne's focuses on creating stability when dementia disrupts familiar routines. The home aims to provide continuity through life's most challenging transitions.

    “Sometimes the best recommendation comes from families who've walked this path before.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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