St Mark's Court Care Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds60
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Learning disabilities, Physical disabilities
- Last inspected2022-10-07
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The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness65
- Activities & engagement55
- Food quality55
- Healthcare65
- Management & leadership42
- Resident happiness65
What inspectors found
Inspected 2022-10-07
Is this home safe?
Is the care effective?
Effective was rated Good at the September 2022 inspection. This domain covers training, care planning, healthcare access, and nutrition. The Good rating suggests inspectors found these areas to be working adequately at the time of the visit. The home is registered as a nursing home, meaning a registered nurse should be on duty at all times, which is an important baseline for healthcare oversight. Specific detail about dementia training content, care plan review frequency, or GP access arrangements is not available in the published summary.Is this home caring?
Caring was rated Good at the September 2022 inspection. This domain covers staff warmth, dignity, respect, and whether residents are treated as individuals. A Good rating indicates inspectors did not observe concerning interactions and found sufficient evidence of respectful care. The published summary does not include direct quotes from residents or relatives, nor specific observations about how staff address residents, respond to distress, or protect privacy during personal care.Is the home responsive?
Responsive was rated Good at the September 2022 inspection. This domain covers how well the home tailors care to individual needs, including activities, complaint handling, and end-of-life planning. The home cares for people with a wide range of needs including dementia, learning disabilities, and physical disabilities, which means the activities and engagement programme needs to be genuinely varied and adaptable. The published summary does not include specific information about what activities are provided, how the home supports residents who cannot join group sessions, or how complaints are handled.Is the home well-led?
Well-led was rated Requires Improvement at the September 2022 inspection, the only domain not to achieve Good. This means that while day-to-day care had improved sufficiently to be rated Good, the management systems, governance processes, and leadership culture were not yet fully effective. The home is managed by a registered manager and sits within the Akari Care group. The published summary does not explain what specific governance failures were identified, which makes it difficult to assess how serious the concerns were or how much progress has been made since the inspection.
Source: CQC inspection report →
What the evidence base says
The team here works with residents who have dementia, learning disabilities, and physical disabilities. They support both younger adults under 65 and older people, which means they're used to adapting their approach to different life stages and care requirements. For residents with dementia, the home has experience supporting people at different stages of their journey. The mix of ages and abilities means staff are practiced at creating individual approaches rather than one-size-fits-all care. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
St Marks Court scores in the mid-range overall, reflecting genuine improvement across most areas of care since its previous Requires Improvement rating, but held back by an ongoing Requires Improvement in Well-led, which means governance and leadership still need to demonstrate consistent progress. The warmth and dignity scores reflect positive but general inspection language rather than rich specific detail.
Homes in North East typically score 68–82.Worth a visit
St Marks Court, a 60-bed nursing home on Split Crow Road in Gateshead run by Akari Care Limited, was rated Good overall at its inspection in September 2022. This is a notable improvement from its previous Requires Improvement rating, and inspectors found sufficient evidence across Safe, Effective, Caring, and Responsive domains to award Good in all four. The home cares for a wide range of people including those with dementia, learning disabilities, and physical disabilities across both over-65 and under-65 age groups. The one significant area of concern is Well-led, which remains rated Requires Improvement. This means that while the day-to-day care appears to have improved, the management and governance systems that sustain and monitor that care were not yet fully effective at the time of inspection. The published report summary contains very limited specific detail, so many important questions remain unanswered, including staffing ratios, dementia training, activity provision, and how families are kept informed. Before choosing this home, ask to meet the registered manager, ask how long they have been in post, and request a copy of the most recent improvement action plan to understand what the Well-led concerns were and what has been done since.
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In Their Own Words
How St Mark's Court Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Specialist support for complex care needs in Gateshead
St Marks Court – Your Trusted nursing home
When you're looking for specialist care that can adapt to different needs, St Marks Court in Gateshead offers support for people with dementia, learning disabilities, and physical disabilities. The home cares for adults both under and over 65, bringing together different types of expertise under one roof.
Who they care for
The team here works with residents who have dementia, learning disabilities, and physical disabilities. They support both younger adults under 65 and older people, which means they're used to adapting their approach to different life stages and care requirements.
For residents with dementia, the home has experience supporting people at different stages of their journey. The mix of ages and abilities means staff are practiced at creating individual approaches rather than one-size-fits-all care.
“Getting to know any care home takes time, so visiting in person can help you understand if their approach feels right for your family.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
St Marks Court scores in the mid-range overall, reflecting genuine improvement across most areas of care since its previous Requires Improvement rating, but held back by an ongoing Requires Improvement in Well-led, which means governance and leadership still need to demonstrate consistent progress. The warmth and dignity scores reflect positive but general inspection language rather than rich specific detail.
Homes in North East typically score 68–82.Worth a visit
St Marks Court, a 60-bed nursing home on Split Crow Road in Gateshead run by Akari Care Limited, was rated Good overall at its inspection in September 2022. This is a notable improvement from its previous Requires Improvement rating, and inspectors found sufficient evidence across Safe, Effective, Caring, and Responsive domains to award Good in all four. The home cares for a wide range of people including those with dementia, learning disabilities, and physical disabilities across both over-65 and under-65 age groups. The one significant area of concern is Well-led, which remains rated Requires Improvement. This means that while the day-to-day care appears to have improved, the management and governance systems that sustain and monitor that care were not yet fully effective at the time of inspection. The published report summary contains very limited specific detail, so many important questions remain unanswered, including staffing ratios, dementia training, activity provision, and how families are kept informed. Before choosing this home, ask to meet the registered manager, ask how long they have been in post, and request a copy of the most recent improvement action plan to understand what the Well-led concerns were and what has been done since.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how St Mark's Court Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How St Mark's Court Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Specialist support for complex care needs in Gateshead
St Marks Court – Your Trusted nursing home
When you're looking for specialist care that can adapt to different needs, St Marks Court in Gateshead offers support for people with dementia, learning disabilities, and physical disabilities. The home cares for adults both under and over 65, bringing together different types of expertise under one roof.
Who they care for
The team here works with residents who have dementia, learning disabilities, and physical disabilities. They support both younger adults under 65 and older people, which means they're used to adapting their approach to different life stages and care requirements.
For residents with dementia, the home has experience supporting people at different stages of their journey. The mix of ages and abilities means staff are practiced at creating individual approaches rather than one-size-fits-all care.
“Getting to know any care home takes time, so visiting in person can help you understand if their approach feels right for your family.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
