114 Douglas Road Respite
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds13
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Learning disabilities, Mental health conditions, Physical disabilities, Sensory impairment
- Last inspected2019-01-04
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
The eight family priority themes
- Staff warmth62
- Compassion & dignity62
- Cleanliness62
- Activities & engagement58
- Food quality58
- Healthcare60
- Management & leadership60
- Resident happiness60
What inspectors found
Inspected 2019-01-04
Is this home safe?
Is the care effective?
The home received a Good rating for Effectiveness at its January 2019 inspection. This domain covers training, care planning, health monitoring, GP access, nutrition, and whether staff have the skills to meet individual needs. The home lists dementia as a registered specialism, which means it should have relevant expertise in place. Without the full inspection text, no specific evidence about training content, care plan quality, or food provision can be confirmed. Families should treat this as a starting point rather than a detailed assurance.Is this home caring?
The home received a Good rating for Caring at its January 2019 inspection. This domain captures whether staff treat people with kindness, respect their dignity, and support their independence. A small 13-bed home can offer a more personal, home-like environment than larger settings, but this depends entirely on the individual staff who work there. No specific quotes from residents or relatives, and no direct inspector observations, are available from this inspection. The rating tells us inspectors were satisfied — it does not tell us what they saw.Is the home responsive?
The home received a Good rating for Responsiveness at its January 2019 inspection. This domain assesses whether the home meets individual needs, offers meaningful activities, responds to complaints, and plans for end-of-life care. A home registered to support people across multiple conditions — dementia, learning disabilities, mental health, physical and sensory impairment — needs to be genuinely flexible in how it responds to diverse needs. No specific detail about the activity programme, individual engagement, or complaint handling is available from the inspection data.Is the home well-led?
The home received a Good rating for Well-Led at its January 2019 inspection. This domain assesses whether management is visible and accountable, whether staff feel supported to raise concerns, and whether the home uses audits and feedback to improve. Good leadership is particularly important in a small home, where the registered manager often directly shapes the daily culture. Without the full inspection text, no information is available about manager tenure, staff satisfaction, or specific governance arrangements. The rating indicates no significant leadership concerns were found in 2019.
Source: CQC inspection report →
What the evidence base says
The service specialises in supporting people with sensory impairments, learning disabilities, and mental health conditions. They're equipped to care for adults with physical disabilities and offer specialist dementia support. For those living with dementia, the service provides specialist care tailored to individual needs. The team understands the importance of creating a supportive environment that helps maintain independence and dignity. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
This home holds a Good rating across all five domains from its January 2019 inspection, but because the full inspection report was not available, no specific observations, quotes, or direct evidence could be verified — so scores reflect the rating itself rather than the richness of what was found.
Homes in West Midlands typically score 68–82.Worth a visit
This home at 114 Douglas Road, Newcastle under Lyme was rated Good across all five inspection domains — Safe, Effective, Caring, Responsive, and Well-Led — at its most recent inspection in January 2019. It is a small, 13-bed residential home registered to support people with dementia, learning disabilities, mental health conditions, physical disabilities, and sensory impairment, as well as adults over and under 65. A Good rating across all domains is a positive baseline, indicating that inspectors found no significant concerns at the time of assessment. However, there are two important uncertainties for any family considering this home. First, the inspection took place in January 2019 — meaning the findings are now over six years old, and a great deal may have changed in staffing, management, and practice since then. Second, the full inspection report was not available, so no specific quotes, observations, or detail can be verified to tell you what Good actually looked like day-to-day. On a visit, ask specifically: how many permanent staff work on each shift including nights; how they support people with dementia who become distressed; and when your parent's care plan would last have been reviewed and updated.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how 114 Douglas Road Respite measures up against the other homes you’re considering. Free account.
In Their Own Words
How 114 Douglas Road Respite describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Supported living with specialist care for complex needs in Newcastle Under Lyme
Dedicated residential home Support in Newcastle Under Lyme
For families seeking specialist support in Newcastle Under Lyme, 114 Douglas Road provides care for adults with a wide range of needs. This Staffordshire County Council service offers both short-term respite and longer-term support for people with learning disabilities, mental health conditions, and physical disabilities. The facility welcomes adults of all ages, including those under 65 who need specialist care.
Who they care for
The service specialises in supporting people with sensory impairments, learning disabilities, and mental health conditions. They're equipped to care for adults with physical disabilities and offer specialist dementia support.
For those living with dementia, the service provides specialist care tailored to individual needs. The team understands the importance of creating a supportive environment that helps maintain independence and dignity.
“If you're looking for specialist support in the Newcastle Under Lyme area, visiting 114 Douglas Road could help you understand whether their approach fits your family's needs.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
This home holds a Good rating across all five domains from its January 2019 inspection, but because the full inspection report was not available, no specific observations, quotes, or direct evidence could be verified — so scores reflect the rating itself rather than the richness of what was found.
Homes in West Midlands typically score 68–82.Worth a visit
This home at 114 Douglas Road, Newcastle under Lyme was rated Good across all five inspection domains — Safe, Effective, Caring, Responsive, and Well-Led — at its most recent inspection in January 2019. It is a small, 13-bed residential home registered to support people with dementia, learning disabilities, mental health conditions, physical disabilities, and sensory impairment, as well as adults over and under 65. A Good rating across all domains is a positive baseline, indicating that inspectors found no significant concerns at the time of assessment. However, there are two important uncertainties for any family considering this home. First, the inspection took place in January 2019 — meaning the findings are now over six years old, and a great deal may have changed in staffing, management, and practice since then. Second, the full inspection report was not available, so no specific quotes, observations, or detail can be verified to tell you what Good actually looked like day-to-day. On a visit, ask specifically: how many permanent staff work on each shift including nights; how they support people with dementia who become distressed; and when your parent's care plan would last have been reviewed and updated.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how 114 Douglas Road Respite measures up against the other homes you’re considering. Free account.
In Their Own Words
How 114 Douglas Road Respite describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Supported living with specialist care for complex needs in Newcastle Under Lyme
Dedicated residential home Support in Newcastle Under Lyme
For families seeking specialist support in Newcastle Under Lyme, 114 Douglas Road provides care for adults with a wide range of needs. This Staffordshire County Council service offers both short-term respite and longer-term support for people with learning disabilities, mental health conditions, and physical disabilities. The facility welcomes adults of all ages, including those under 65 who need specialist care.
Who they care for
The service specialises in supporting people with sensory impairments, learning disabilities, and mental health conditions. They're equipped to care for adults with physical disabilities and offer specialist dementia support.
For those living with dementia, the service provides specialist care tailored to individual needs. The team understands the importance of creating a supportive environment that helps maintain independence and dignity.
“If you're looking for specialist support in the Newcastle Under Lyme area, visiting 114 Douglas Road could help you understand whether their approach fits your family's needs.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
