Borovere Care Home – Alton
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds34
- SpecialismsCaring for adults over 65 yrs, Dementia, Physical disabilities
- Last inspected2023-07-04
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
The eight family priority themes
- Staff warmth55
- Compassion & dignity55
- Cleanliness55
- Activities & engagement50
- Food quality50
- Healthcare55
- Management & leadership60
- Resident happiness55
What inspectors found
Inspected 2023-07-04
Is this home safe?
Is the care effective?
Borovere was rated Good for Effective, covering training, care planning, healthcare access, and nutrition. This domain was also previously rated Requires Improvement, so the improvement is meaningful. No specific details were published about the content of dementia training, how frequently care plans are reviewed, which healthcare professionals visit regularly, or how mealtimes are managed. The Good rating indicates inspectors were satisfied that these elements met the standard at the time of inspection.Is this home caring?
The home was rated Good for Caring, covering staff warmth, dignity, respect, and support for independence. This domain was previously rated Requires Improvement. No specific inspector observations were published about how staff interact with residents, whether people are addressed by preferred names, or how staff respond to distress or agitation. The Good rating tells you the standard was met but does not show you what that looks like in practice.Is the home responsive?
The home was rated Good for Responsive, which covers activities, engagement, and how well the home responds to individual needs including end-of-life care. This was also previously rated Requires Improvement. No specific details were published about the activity programme, how the home supports people who cannot join group activities, or how end-of-life wishes are discussed and recorded. The registered specialisms include dementia and physical disabilities, both of which require tailored approaches to engagement.Is the home well-led?
Borovere was rated Good for Well-led, having previously been rated Requires Improvement. A registered manager, Mrs Karen Ann Shepperdson, and a nominated individual, Miss Julie Clarges, are both named in the published report, indicating that leadership accountability is in place. The home is operated by Greensleeves Homes Trust, a not-for-profit organisation. No specific details were published about management visibility, how staff are supported, what governance systems are in place, or how the home listens to families and residents.
Source: CQC inspection report →
What the evidence base says
Borovere specialises in dementia care and supporting adults over 65 with physical disabilities. The home combines these specialisms to provide integrated care that addresses both cognitive and physical needs. For residents with dementia, the trained staff work to maintain familiarity and routine while adapting care as needs change. This specialist approach helps residents feel secure and supported throughout their journey. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Borovere has improved from Requires Improvement to Good across all five domains, which is a meaningful step forward. However, the published inspection text provides very little specific detail, so scores reflect the rating rather than direct observed evidence.
Homes in South East typically score 68–82.Worth a visit
Borovere, at 10 Borovere Lane in Alton, was rated Good across all five inspection domains at its inspection in April 2023, with the report published in July 2023. This is a genuine improvement from its previous rating of Requires Improvement, and achieving Good in every domain at once is a positive sign that the home has addressed earlier concerns across the board. The home is registered for 34 beds and specialises in caring for older adults, people with dementia, and people with physical disabilities. It is run by Greensleeves Homes Trust, a not-for-profit provider with a named registered manager in post. The main limitation here is that the published inspection text is very short and contains almost no specific detail about what inspectors observed, heard from your parent's peers, or found in care records. A Good rating is meaningful and reassuring, but it tells you the home met the standard at a point in time rather than painting a picture of daily life. Before making a decision, visit during a weekday morning when routines are in full swing, ask to see the activity programme and a sample care plan structure, and find out how many permanent staff work the dementia unit on nights. The answers to those three things will tell you far more than the rating alone.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Borovere Care Home – Alton measures up against the other homes you’re considering. Free account.
In Their Own Words
How Borovere Care Home – Alton describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Specialist dementia care with dedicated staff in Hampshire countryside
Compassionate Care in Alton at Borovere
Finding the right dementia care can feel overwhelming, but Borovere in Alton offers reassuring expertise for older adults living with dementia and physical disabilities. This Hampshire care home focuses on creating a supportive environment where residents receive thoughtful, professional care. Set in the market town of Alton, families have found a place that understands the complexities of dementia while maintaining dignity and comfort.
Who they care for
Borovere specialises in dementia care and supporting adults over 65 with physical disabilities. The home combines these specialisms to provide integrated care that addresses both cognitive and physical needs.
For residents with dementia, the trained staff work to maintain familiarity and routine while adapting care as needs change. This specialist approach helps residents feel secure and supported throughout their journey.
“Why not arrange a visit to see how Borovere's approach might suit your family's needs?”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Borovere has improved from Requires Improvement to Good across all five domains, which is a meaningful step forward. However, the published inspection text provides very little specific detail, so scores reflect the rating rather than direct observed evidence.
Homes in South East typically score 68–82.Worth a visit
Borovere, at 10 Borovere Lane in Alton, was rated Good across all five inspection domains at its inspection in April 2023, with the report published in July 2023. This is a genuine improvement from its previous rating of Requires Improvement, and achieving Good in every domain at once is a positive sign that the home has addressed earlier concerns across the board. The home is registered for 34 beds and specialises in caring for older adults, people with dementia, and people with physical disabilities. It is run by Greensleeves Homes Trust, a not-for-profit provider with a named registered manager in post. The main limitation here is that the published inspection text is very short and contains almost no specific detail about what inspectors observed, heard from your parent's peers, or found in care records. A Good rating is meaningful and reassuring, but it tells you the home met the standard at a point in time rather than painting a picture of daily life. Before making a decision, visit during a weekday morning when routines are in full swing, ask to see the activity programme and a sample care plan structure, and find out how many permanent staff work the dementia unit on nights. The answers to those three things will tell you far more than the rating alone.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Borovere Care Home – Alton measures up against the other homes you’re considering. Free account.
In Their Own Words
How Borovere Care Home – Alton describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Specialist dementia care with dedicated staff in Hampshire countryside
Compassionate Care in Alton at Borovere
Finding the right dementia care can feel overwhelming, but Borovere in Alton offers reassuring expertise for older adults living with dementia and physical disabilities. This Hampshire care home focuses on creating a supportive environment where residents receive thoughtful, professional care. Set in the market town of Alton, families have found a place that understands the complexities of dementia while maintaining dignity and comfort.
Who they care for
Borovere specialises in dementia care and supporting adults over 65 with physical disabilities. The home combines these specialisms to provide integrated care that addresses both cognitive and physical needs.
For residents with dementia, the trained staff work to maintain familiarity and routine while adapting care as needs change. This specialist approach helps residents feel secure and supported throughout their journey.
Management & ethos
The team at Borovere invests in developing their staff's skills and knowledge. This commitment to training helps ensure carers understand the evolving needs of residents, particularly those living with dementia or managing physical disabilities.
“Why not arrange a visit to see how Borovere's approach might suit your family's needs?”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
