Manton Hall

What families say

The eight family priority themes

• Staff warmth72
• Compassion & dignity72
• Cleanliness70
• Activities & engagement65
• Food quality65
• Healthcare68
• Management & leadership75
• Resident happiness70

What inspectors found

Inspected 2020-01-11

• Is this home safe?

  Good
  The Safe domain was rated Good at the December 2019 inspection, an improvement on the previous Requires Improvement rating. This suggests that concerns identified earlier, which may have related to medicines management, staffing, or risk assessment, had been addressed. No specific findings, observation notes, or staffing ratios are included in the published text. The home supports people with dementia and physical disabilities, both of which carry higher risk profiles that require consistent, trained staff. The 2023 monitoring review did not trigger a reassessment.
  Verified by inspector

• Is the care effective?

  Good
  The Effective domain was rated Good, covering training, care planning, healthcare access, and nutrition. Dementia is a listed specialism, which means inspectors will have looked at whether staff have appropriate training to support people with cognitive impairment. No specific detail on dementia training content, care plan quality, GP access arrangements, or food provision is published. The previous Requires Improvement rating suggests there were gaps at the prior inspection that had been resolved by December 2019.
  Verified by inspector

• Is this home caring?

  Good
  The Caring domain was rated Good, covering staff warmth, dignity, respect, and support for independence. This domain is assessed primarily through inspector observations of staff interactions and through resident and relative feedback gathered during the inspection. No specific observations, quotes from residents, or examples of caring practice are included in the published text. The improvement from Requires Improvement overall indicates that the culture of care had shifted positively by December 2019.
  Verified by inspectorResident testimony recorded

• Is the home responsive?

  Good
  The Responsive domain was rated Good, covering activities, individualised care, and end-of-life planning. For a home specialising in dementia and mental health conditions, this domain should reflect whether care is genuinely tailored to each person rather than delivered to the group. No specific activities, examples of individual engagement, or end-of-life care arrangements are described in the published text. The previous Requires Improvement rating suggests responsiveness had been a concern that was subsequently addressed.
  Verified by inspector

• Is the home well-led?

  Good
  The Well-led domain was rated Good, and this is perhaps the most significant finding given the previous Requires Improvement rating across the service. A named registered manager, Gemma Louise Booth, and a nominated individual, Simon Brown, are recorded. The turnaround from Requires Improvement to Good across all five domains in a single inspection cycle suggests that leadership was active and accountable in the period between inspections. No specific detail on management visibility, staff culture, governance processes, or how the home handles complaints is published.
  Verified by inspector

Source: CQC inspection report →

Section 03

What the evidence base says

The team here supports residents with dementia alongside those managing mental health conditions and physical disabilities. They're set up to care for adults over 65 who need specialist support across these different areas. For residents living with dementia, the home provides specialist care tailored to this condition. The team understands the unique challenges dementia brings and works to support each person's individual journey. All areas worth probing directly during a visit.