Dementia Care Home

Langley House Care Home

2 Oak Road, Romford, Essex, RM3 0PH

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”65%

of reviewers answered yes

Good to know

  • Registered beds25
  • SpecialismsCaring for adults over 65 yrs, Dementia, Physical disabilities
  • Last inspected2020-04-02

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

What comes through is how staff take time with both residents and their families. People mention feeling confident about the care their relatives receive, knowing there's always someone around who knows them well.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness65
  • Activities & engagement55
  • Food quality55
  • Healthcare65
  • Management & leadership70
  • Resident happiness65
Section 02

What inspectors found

Inspected 2020-04-02

  • Is this home safe?

    Good
    The Safe domain was rated Good at the March 2021 inspection. This domain covers staffing levels, medicines management, infection control, and how the home responds to accidents and incidents. No specific observations, staffing ratios, or details about medicines practices are recorded in the published findings. The Good rating indicates inspectors were satisfied that the home met the required standard, but the evidence behind that judgement is not available in the published text.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good at the March 2021 inspection. This domain covers training, care planning, dementia-specific practice, food and nutrition, and access to healthcare. Dementia is listed as a specialism of the home. No specific detail about training content, care plan quality, GP access arrangements, or food provision is recorded in the published findings.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good at the March 2021 inspection. This domain covers staff warmth, compassion, dignity, privacy, and how well the home supports residents to maintain their independence. No direct quotes from residents or relatives and no specific inspector observations are recorded in the published findings. The rating indicates the required standard was met, but there is no published narrative detail to go beyond that.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good at the March 2021 inspection. This domain covers activities and engagement, how well the home responds to individual needs and preferences, end-of-life care planning, and complaint handling. No specific detail about the activity programme, individual engagement, or end-of-life planning is recorded in the published findings.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-led domain was rated Good at the March 2021 inspection. A named registered manager, Mr Hekmatullah Hareer, and a nominated individual, Mr Ashok Kumar Pabari, are both recorded as being in post. This domain covers leadership culture, staff support, governance, and whether the home learns from incidents and feedback. No specific detail about manager visibility, staff morale, audit processes, or how the home uses feedback is recorded in the published findings.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home cares for people over 65 with dementia and physical disabilities. For those living with dementia, having familiar faces around makes such a difference. The consistent staffing here means residents get to know their carers properly. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Langley House received a Good rating across all five inspection domains in March 2021, which is a positive foundation. However, the published inspection text contains very little specific detail, so this score reflects the rating itself rather than rich observational evidence.

Homes in London typically score 68–82.

The three-lens summary

Lens 01

What families tell us

What comes through is how staff take time with both residents and their families. People mention feeling confident about the care their relatives receive, knowing there's always someone around who knows them well.

Lens 02

What inspectors have recorded

The team here focuses on keeping residents safe while maintaining their dignity. Families describe feeling reassured by the consistent staffing and the way the home handles its duty of care.

Lens 03

How it sits against good practice

While activities are still developing, the foundations of good care seem solid here.

DCC Recommendation

Worth a visit

Langley House, at 2 Oak Road, Romford, was rated Good across all five inspection domains at its inspection in March 2021. The home specialises in care for older adults, people with dementia, and people with physical disabilities, and operates across 25 beds. A named registered manager and a nominated individual were in post, indicating a clear leadership structure. The main limitation of this report is that the published inspection text contains very little specific detail. Almost every rating is confirmed, but the evidence behind each one, what inspectors actually saw, what residents said, and what records showed, is not recorded in the available findings. That means a Good rating here tells you the home met the required standard, but it does not tell you much about the day-to-day experience of living there. Before you decide, visit in person, ask to see the staffing rota for a typical week (including nights), ask how often care plans are reviewed, and speak to any relatives of current residents you can reach.

The three questions to ask when you visit

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In Their Own Words

How Langley House Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Langley House Care Home says about itself

Staff who take time to really know each resident

Compassionate Care in Romford at Langley House

When you're looking for dementia care, you need to know staff will be there consistently for your loved one. At Langley House in Romford, families talk about how staff make themselves available — not just for residents, but for relatives too. It's that regular presence that seems to help everyone feel more settled.

Care & specialisms

Who they care for

    The home cares for people over 65 with dementia and physical disabilities.

    How they describe their dementia care

    For those living with dementia, having familiar faces around makes such a difference. The consistent staffing here means residents get to know their carers properly.

    “While activities are still developing, the foundations of good care seem solid here.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

    Not sure if it's dementia or just ageing? Here's the checklist your GP will use.

    Twelve signs to observe. A simple scoring framework. A printable, one-page record you can take to your next GP appointment, so you go in with specifics, not anxiety.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

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