Dementia Care Home

Carlisle Dementia Centre Parkfield

Carlisle Dementia Centre (Parkfield), Carlisle, Cumbria, CA1 2QS

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
62/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds44
  • SpecialismsCaring for adults over 65 yrs, Dementia, Mental health conditions, Physical disabilities
  • Last inspected2022-06-08

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Visitors often mention how approachable the staff are when they first make contact. Family members say they feel reassured knowing their relatives are getting appropriate care and attention throughout each day.

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity58
  • Cleanliness60
  • Activities & engagement52
  • Food quality52
  • Healthcare60
  • Management & leadership42
  • Resident happiness55
Section 02

What inspectors found

Inspected 2022-06-08

  • Is this home safe?

    Not yet rated
    Safe was rated Good at the October 2024 assessment. The home is registered to provide nursing care, which means registered nurses are expected to be present around the clock. The inspection report does not include specific observations about night staffing ratios, falls management, or medicine administration for this site. The home was previously rated Requires Improvement overall, and moving to Good across most domains suggests some earlier safety concerns have been addressed. Specific evidence about infection control, incident logging, or agency use is not available in the published findings.
    Verified by inspector
  • Is the care effective?

    Not yet rated
    Effective was rated Good at the October 2024 assessment. The home specialises in dementia care and is registered for nursing, which implies clinical oversight of health needs. The published inspection report does not include specific detail on care plan quality, GP access frequency, dementia training content, or food provision. The improvement from the previous overall Requires Improvement rating suggests that some gaps in practice have been addressed, but the evidence base in the published report is limited.
    Verified by inspector
  • Is this home caring?

    Not yet rated
    Caring was rated Good at the October 2024 assessment. No specific observations, quotes, or examples from the inspection are available in the published findings for this domain. A Good rating indicates inspectors did not find evidence of poor practice in dignity, respect, or warmth during the assessment. The home's specialism in dementia care suggests an expectation that staff are trained in person-centred approaches, but this is not confirmed by specific evidence in the published report.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Not yet rated
    Responsive was rated Good at the October 2024 assessment. The home is registered to care for people with dementia, mental health conditions, and physical disabilities across 44 beds. No specific detail about the activity programme, individual engagement, or end-of-life planning is available in the published inspection findings. A Good rating suggests inspectors found that the home was meeting individual needs, but the lack of specific evidence makes it difficult to assess the quality of daily life for residents.
    Verified by inspector
  • Is the home well-led?

    Not yet rated
    Well-led was rated Requires Improvement at the October 2024 assessment. This is the only domain not rated Good, and it means inspectors identified gaps in management or governance that had not been resolved. Two individuals are registered as managers alongside a nominated individual, which is an unusual structure that could indicate leadership complexity. The published report does not detail the specific governance failures identified. The home's overall trajectory is positive, having improved from a previous Requires Improvement rating, but the leadership gap is a live concern at the time of the most recent inspection.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home specialises in dementia and mental health conditions, also supporting people with physical disabilities. They care for adults over 65 who need specialist understanding of complex conditions. Security features include dual-access systems and coded entries to keep residents safe. The team understands the specific challenges dementia brings and structures care accordingly. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

62/ 100

DCC Family Score

The home's overall Good rating is encouraging, but the Requires Improvement in Well-led means families should ask hard questions about management stability and oversight before making a decision. Most care themes score in the mid-range because the inspection report contains limited specific detail to confirm what good looks like day to day.

Homes in North West typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Visitors often mention how approachable the staff are when they first make contact. Family members say they feel reassured knowing their relatives are getting appropriate care and attention throughout each day.

Lens 02

What inspectors have recorded

Lens 03

How it sits against good practice

If you're looking for specialist dementia care in Carlisle, visiting Parkfield could help you understand whether it's the right fit for your family.

DCC Recommendation

Worth a visit

Carlisle Dementia Centre (Parkfield) was assessed in October 2024 and the report was published in February 2025. The home improved from a previous Requires Improvement rating to an overall Good, with Safe, Effective, Caring, and Responsive domains all rated Good. This is a meaningful step in the right direction for a 44-bed nursing home specialising in dementia, mental health conditions, and physical disabilities. The main concern is the Well-led domain, which was rated Requires Improvement at this most recent assessment. That means inspectors found gaps in management or governance that were not yet resolved, even as the care delivered to residents was broadly judged to be good. On a visit, focus on the management presence on the floor, how quickly staff can reach a decision-maker, and what the home has done since the inspection to address the leadership findings. The published report contains limited specific detail across all domains, so much of what you need to know must be gathered by visiting and asking direct questions.

The three questions to ask when you visit

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In Their Own Words

How Carlisle Dementia Centre Parkfield describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Carlisle Dementia Centre Parkfield says about itself

Specialist dementia support where families find genuine reassurance

Carlisle Dementia Centre – Parkfield – Your Trusted nursing home

When dementia changes everything, finding the right care becomes crucial. Carlisle Dementia Centre – Parkfield in Carlisle provides specialist support for people living with dementia and mental health conditions. Families describe feeling confident their relatives receive the personal attention they need here.

Care & specialisms

Who they care for

    The home specialises in dementia and mental health conditions, also supporting people with physical disabilities. They care for adults over 65 who need specialist understanding of complex conditions.

    How they describe their dementia care

    Security features include dual-access systems and coded entries to keep residents safe. The team understands the specific challenges dementia brings and structures care accordingly.

    “If you're looking for specialist dementia care in Carlisle, visiting Parkfield could help you understand whether it's the right fit for your family.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

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    Card Game

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    Memory Box

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    Digital Photoframe

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    Digital Calendar

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