Dementia Care Home

Hepworth House Care Home

City Field Court, Wakefield, Yorkshire, WF3 4NG

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
91/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff95 / 100

Staff warmth score

“Well Looked After”90%

of reviewers answered yes

Good to know

  • Registered beds66
  • SpecialismsCaring for adults over 65 yrs, Dementia, Mental health conditions, Sensory impairment
  • Last inspected2022-11-29

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

What strikes families most is seeing previously withdrawn residents start participating again — joining activities, chatting with other residents, even looking forward to meals. The structured programme of events and outings gives shape to each day, while staff take time to understand what makes each person tick.

The eight family priority themes

  • Staff warmth95
  • Compassion & dignity95
  • Cleanliness88
  • Activities & engagement88
  • Food quality85
  • Healthcare90
  • Management & leadership95
  • Resident happiness90
Section 02

What inspectors found

Inspected 2022-11-29

  • Is this home safe?

    Outstanding
    Hepworth House was rated Outstanding for safety at its October 2022 inspection. The detailed findings behind this rating are not available in the published summary provided. The home is registered for 66 beds and supports people with dementia and mental health conditions, groups that typically require attentive staffing and robust risk management. An Outstanding safety rating suggests inspectors found strong evidence across areas such as medicines management, incident learning, infection control, and staffing levels, though the specifics cannot be confirmed from the available text.
    Verified by inspector
  • Is the care effective?

    Outstanding
    Hepworth House was rated Outstanding for effectiveness at its October 2022 inspection. The detailed evidence is not available in the published summary. An Outstanding effective rating for a home registered for dementia care typically reflects strong care planning, regular GP access, dementia-specific staff training, and positive outcomes around nutrition and hydration. The home's registration for dementia, mental health conditions, and sensory impairments suggests a broad clinical remit that inspectors judged was being met to the highest standard.
    Verified by inspector
  • Is this home caring?

    Outstanding
    Hepworth House was rated Outstanding for caring at its October 2022 inspection. This domain covers staff warmth, dignity and respect, and whether people who live at the home are treated as individuals rather than as a group. The full evidence behind this rating is not available in the published summary. An Outstanding caring rating in a home supporting people with dementia is particularly significant because it requires inspectors to see evidence of non-verbal communication, unhurried interactions, and genuine knowledge of each person's history and preferences.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Outstanding
    Hepworth House was rated Outstanding for responsiveness at its October 2022 inspection. This domain covers whether people have a life at the home, including access to varied and meaningful activities, individualised engagement, and responsive end-of-life care. The detailed evidence is not available in the published summary. For a home registered for dementia care, an Outstanding responsive rating typically means inspectors found individual activities for people who cannot join groups, not just a programme of group events, and evidence that end-of-life wishes were documented and honoured.
    Verified by inspector
  • Is the home well-led?

    Outstanding
    Hepworth House was rated Outstanding for well-led at its October 2022 inspection. A named registered manager, Miss Debbie Manley, is recorded, along with a nominated individual, Ms Anna Gretchen Selby, from the provider organisation Ideal Carehomes Limited. The detailed evidence behind the Outstanding rating is not available in the published summary. An Outstanding well-led rating typically reflects a visible and stable manager, a culture where staff feel able to raise concerns, robust governance systems, and evidence that learning from incidents drives improvement.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home provides specialist support for sensory impairments, dementia, and mental health conditions, focusing on adults over 65. For residents with dementia, the structured activities and consistent staff presence help create reassuring routines. The modern environment includes features that support orientation and wellbeing. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

91/ 100

DCC Family Score

Hepworth House received Outstanding ratings across all five inspection domains, which is rare: fewer than 4% of care homes in England achieve this. The score reflects that strength, though the inspection is now over two years old, so some details need confirming directly with the home.

Homes in Yorkshire & Humberside typically score 68–82.

The three-lens summary

Lens 01

What families tell us

What strikes families most is seeing previously withdrawn residents start participating again — joining activities, chatting with other residents, even looking forward to meals. The structured programme of events and outings gives shape to each day, while staff take time to understand what makes each person tick.

Lens 02

What inspectors have recorded

Staff here seem to understand that good care means more than just physical needs. They listen when residents need to talk, respond quickly to health concerns (including arranging weekend doctor visits), and maintain dignity through every stage of care. Though one family did struggle to get responses to initial enquiries, the day-to-day communication once residents move in appears much stronger.

Lens 03

How it sits against good practice

Sometimes the right environment can help someone rediscover parts of themselves that seemed lost.

DCC Recommendation

Worth a visit

Hepworth House in Wakefield was rated Outstanding at its last inspection in October 2022, with Outstanding awarded in every single domain: safe, effective, caring, responsive, and well led. This is a genuinely rare achievement. A monitoring review in July 2023 found no evidence to change the rating. The home, run by Ideal Carehomes Limited, has 66 beds and is registered to support people living with dementia, mental health conditions, and sensory impairments, as well as older adults generally. The main uncertainty is that the full inspection report was not available for this analysis, so the specific evidence behind those Outstanding ratings, what inspectors actually saw, heard, and recorded, cannot be described in detail here. The rating itself is highly reassuring, but it is now more than two years old. When you visit, ask the manager what has changed since October 2022, request to see the most recent staffing rota, and if possible arrive at a mealtime to observe how staff interact with the people who live there.

The three questions to ask when you visit

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In Their Own Words

How Hepworth House Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Hepworth House Care Home says about itself

Where withdrawn residents rediscover their spark in Wakefield

Dedicated residential home Support in Wakefield

Families watching loved ones withdraw from life might find real hope at Hepworth House in Wakefield. This modern care home has become known for helping residents reconnect with activities they'd stopped enjoying, from social events to simple pleasures like mealtimes. The combination of attentive staff and thoughtfully designed spaces seems to make a genuine difference.

Care & specialisms

Who they care for

    The home provides specialist support for sensory impairments, dementia, and mental health conditions, focusing on adults over 65.

    How they describe their dementia care

    For residents with dementia, the structured activities and consistent staff presence help create reassuring routines. The modern environment includes features that support orientation and wellbeing.

    “Sometimes the right environment can help someone rediscover parts of themselves that seemed lost.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

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