Dementia Care Home

Nicholas House Residential Home

11 Church Street, Doncaster, Yorkshire, DN9 2HY

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”68%

of reviewers answered yes

Good to know

  • Registered beds40
  • SpecialismsCaring for adults over 65 yrs, Dementia
  • Last inspected2022-04-13

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families talk about seeing their relatives start to chat and smile again after moving in. The care team builds real relationships with residents and their families, creating an atmosphere where people feel comfortable dropping in for a visit and having a proper conversation with staff.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness70
  • Activities & engagement65
  • Food quality65
  • Healthcare68
  • Management & leadership75
  • Resident happiness68
Section 02

What inspectors found

Inspected 2022-04-13

  • Is this home safe?

    Good
    The safe domain was rated Good at the September 2022 inspection. This covers areas such as staffing levels, medicines management, infection control, and how the home responds to incidents. The published summary does not include specific figures for staffing ratios, night cover, or details of how falls or medication errors are handled. No concerns were identified that prevented a Good rating being awarded.
    Verified by inspector
  • Is the care effective?

    Good
    The effective domain was rated Good at the September 2022 inspection. This domain covers staff training, the quality and currency of care plans, access to GPs and other health professionals, and food provision. The published summary does not include detail on what dementia training staff have completed, how frequently care plans are reviewed, or how the home manages healthcare appointments. No concerns were identified that prevented a Good rating being awarded.
    Verified by inspector
  • Is this home caring?

    Good
    The caring domain was rated Good at the September 2022 inspection. This domain covers staff warmth, respect for privacy and dignity, and whether residents are treated as individuals. The published summary contains no direct observations of staff behaviour and no quotes from residents or relatives. No concerns about caring were identified during the inspection.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The responsive domain was rated Good at the September 2022 inspection. This domain covers how well the home tailors its care to individual preferences, what activities are available, and how end-of-life wishes are planned and respected. The published summary does not describe the activity programme, identify any individual examples of personalised care, or indicate how the home supports residents living with more advanced dementia. No concerns were identified.
    Verified by inspector
  • Is the home well-led?

    Good
    The well-led domain was rated Good at the September 2022 inspection, having previously contributed to a Requires Improvement rating. A registered manager, Mrs Rebecca Paulus, is named and in post, and a nominated individual, Mrs Avi Khurana, is identified. The published summary does not describe how the manager is visible to residents and staff, how concerns are raised and acted on, or what changes were made to address the previous Requires Improvement rating.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home provides specialist dementia care and supports adults over 65. They take particular care with residents coming from hospital, helping them regain strength and independence. For residents living with dementia, the team works to keep people engaged and socially connected. Families have noticed their relatives becoming more talkative and showing renewed interest in what's happening around them. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Nicholas House Care Home scores 72 out of 100. The home has improved from Requires Improvement to Good across all five inspection domains, which is a meaningful step forward, but the published inspection report contains limited specific detail, so several scores reflect positive but general findings rather than rich observable evidence.

Homes in Yorkshire & Humberside typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families talk about seeing their relatives start to chat and smile again after moving in. The care team builds real relationships with residents and their families, creating an atmosphere where people feel comfortable dropping in for a visit and having a proper conversation with staff.

Lens 02

What inspectors have recorded

The staff team at Nicholas House stands out for sticking around — low turnover means residents see familiar faces who know their routines and preferences. When health concerns crop up, staff contact families straight away rather than waiting, and they're happy to get medical help involved when needed.

Lens 03

How it sits against good practice

While Nicholas House might benefit from some decorative updates, the focus here remains firmly on helping residents recover and maintain their quality of life.

DCC Recommendation

Worth a visit

Nicholas House Care Home, at 11 Church Street, Doncaster, was rated Good at its inspection in September 2022, published in October 2022. This is a meaningful improvement from a previous rating of Requires Improvement, and all five domains, covering safety, effectiveness, caring, responsiveness, and leadership, now carry a Good rating. A registered manager is named and in post, and the home is registered to care for adults over 65, including those living with dementia. The main limitation of this report is that the published text is a brief summary and contains very little specific detail about what inspectors actually observed. There are no direct quotes from residents or relatives, no descriptions of individual staff interactions, and no figures for staffing ratios or activity provision. The Good rating is a positive signal, but you should visit in person and ask targeted questions. Pay particular attention to night staffing numbers, how the home supports residents living with more advanced dementia, and how the team has changed since the previous Requires Improvement rating.

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In Their Own Words

How Nicholas House Residential Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Nicholas House Residential Home says about itself

Dementia care that helps residents recover and reconnect

Residential home in Doncaster: True Peace of Mind

When someone you love needs care after a hospital stay or is living with dementia, you want to know they'll be looked after properly. Nicholas House Care Home in Doncaster specialises in caring for older adults and those with dementia, with families reporting real improvements in their relatives' health and wellbeing. While the home focuses more on quality care than decorative touches, families describe dedicated staff who stick around and genuinely care about the people they look after.

Care & specialisms

Who they care for

    The home provides specialist dementia care and supports adults over 65. They take particular care with residents coming from hospital, helping them regain strength and independence.

    How they describe their dementia care

    For residents living with dementia, the team works to keep people engaged and socially connected. Families have noticed their relatives becoming more talkative and showing renewed interest in what's happening around them.

    “While Nicholas House might benefit from some decorative updates, the focus here remains firmly on helping residents recover and maintain their quality of life.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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