Burleys Wood – Shaw Healthcare
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes, Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds60
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
- Last inspected2018-07-13
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
The eight family priority themes
- Staff warmth70
- Compassion & dignity70
- Cleanliness68
- Activities & engagement55
- Food quality50
- Healthcare50
- Management & leadership72
- Resident happiness68
What inspectors found
Inspected 2018-07-13
Is this home safe?
Is the care effective?
Effective was rated Requires Improvement at the March 2018 inspection. This is the only domain where inspectors identified shortfalls. Effective covers care planning, staff training, access to healthcare professionals, and nutritional care. The published summary does not specify which elements were found lacking. This rating has not been re-examined through a physical inspection since 2018.Is this home caring?
Caring was rated Good at the March 2018 inspection. This domain covers how staff treat residents, whether privacy and dignity are respected, and whether people are supported to maintain independence. The published summary does not include specific inspector observations, resident quotes, or described interactions from the inspection visit. The Good rating indicates no significant concerns were found in this area.Is the home responsive?
Responsive was rated Good at the March 2018 inspection. This domain covers whether the home tailors care to individuals, offers meaningful activities, supports residents to maintain their interests, and handles complaints well. The published summary does not include specific descriptions of the activity programme, examples of person-centred practice, or details about how individual preferences are recorded and acted upon.Is the home well-led?
Well-led was rated Good at the March 2018 inspection. This domain covers the quality of management, governance, staff culture, and how the home responds to concerns and complaints. A named registered manager and nominated individual were both registered at the time of the inspection. The published summary does not describe the manager's visibility, tenure, or the specific governance arrangements in place.
Source: CQC inspection report →
What the evidence base says
The team at Burleys Wood cares for adults across different age groups, including those under 65 who need residential support. They also provide specialist dementia care alongside general care for older adults. For families navigating dementia care, Burleys Wood offers dedicated support as part of their service. The home accepts residents living with dementia, providing the specialised environment and care approach that can make such a difference. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Burleys Wood scored 72 out of 100. Most domains rated Good at inspection, which reflects positively on warmth, dignity, and leadership, but the Requires Improvement in Effective means key areas like care planning, training, and healthcare monitoring carry genuine uncertainty, and the 2018 inspection date means much of this picture is now over six years old.
Homes in South East typically score 68–82.Worth a visit
Burleys Wood in Crawley was rated Good overall at its last inspection in March 2018, with Good ratings in Safe, Caring, Responsive, and Well-led. The home cares for up to 60 people, including those living with dementia, and is run by Shaw Healthcare Limited. The Good ratings in Caring and Responsive suggest inspectors found broadly satisfactory standards of dignity, staff interaction, and engagement at the time of the visit. The most important caveat is time. The inspection took place in March 2018, which means the published picture is more than six years old. A regulatory review in July 2023 found no reason to change the rating, but that review was based on data analysis, not a physical visit. The Effective domain was rated Requires Improvement at the 2018 inspection, raising questions about care planning, training, and health monitoring that have not been publicly resolved. On a visit, ask to see the current staffing rota, ask specifically what has changed since the Requires Improvement finding, and request to speak to a member of the nursing team about how your parent's health would be monitored day to day.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Burleys Wood – Shaw Healthcare measures up against the other homes you’re considering. Free account.
In Their Own Words
How Burleys Wood – Shaw Healthcare describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Dementia and elderly care in a Crawley residential setting
Nursing home,residential home in Crawley: True Peace of Mind
Burleys Wood in Crawley provides residential care for older adults and those living with dementia. The home welcomes residents both over and under 65, offering support for a range of care needs. If you're exploring care options in the South East, arranging a visit can help you get a feel for whether this could be the right environment for your loved one.
Who they care for
The team at Burleys Wood cares for adults across different age groups, including those under 65 who need residential support. They also provide specialist dementia care alongside general care for older adults.
For families navigating dementia care, Burleys Wood offers dedicated support as part of their service. The home accepts residents living with dementia, providing the specialised environment and care approach that can make such a difference.
“Every care journey is unique, and finding the right fit takes time and careful consideration.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Burleys Wood scored 72 out of 100. Most domains rated Good at inspection, which reflects positively on warmth, dignity, and leadership, but the Requires Improvement in Effective means key areas like care planning, training, and healthcare monitoring carry genuine uncertainty, and the 2018 inspection date means much of this picture is now over six years old.
Homes in South East typically score 68–82.Worth a visit
Burleys Wood in Crawley was rated Good overall at its last inspection in March 2018, with Good ratings in Safe, Caring, Responsive, and Well-led. The home cares for up to 60 people, including those living with dementia, and is run by Shaw Healthcare Limited. The Good ratings in Caring and Responsive suggest inspectors found broadly satisfactory standards of dignity, staff interaction, and engagement at the time of the visit. The most important caveat is time. The inspection took place in March 2018, which means the published picture is more than six years old. A regulatory review in July 2023 found no reason to change the rating, but that review was based on data analysis, not a physical visit. The Effective domain was rated Requires Improvement at the 2018 inspection, raising questions about care planning, training, and health monitoring that have not been publicly resolved. On a visit, ask to see the current staffing rota, ask specifically what has changed since the Requires Improvement finding, and request to speak to a member of the nursing team about how your parent's health would be monitored day to day.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Burleys Wood – Shaw Healthcare measures up against the other homes you’re considering. Free account.
In Their Own Words
How Burleys Wood – Shaw Healthcare describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Dementia and elderly care in a Crawley residential setting
Nursing home,residential home in Crawley: True Peace of Mind
Burleys Wood in Crawley provides residential care for older adults and those living with dementia. The home welcomes residents both over and under 65, offering support for a range of care needs. If you're exploring care options in the South East, arranging a visit can help you get a feel for whether this could be the right environment for your loved one.
Who they care for
The team at Burleys Wood cares for adults across different age groups, including those under 65 who need residential support. They also provide specialist dementia care alongside general care for older adults.
For families navigating dementia care, Burleys Wood offers dedicated support as part of their service. The home accepts residents living with dementia, providing the specialised environment and care approach that can make such a difference.
“Every care journey is unique, and finding the right fit takes time and careful consideration.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
