Dementia Care Home

Chelmunds Court Care Home | Runwood Homes Senior Living

2 Pomeroy Way, Birmingham, West Midlands, B37 7WB

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
71/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds73
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Sensory impairment
  • Last inspected2022-10-05

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families talk about the genuine care shown during their loved ones' final stages, with staff ensuring comfort and dignity throughout. The activities programme brings residents together for entertainment and music, with staff taking time to learn about each person's life story and interests.

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity55
  • Cleanliness55
  • Activities & engagement50
  • Food quality50
  • Healthcare55
  • Management & leadership60
  • Resident happiness55
Section 02

What inspectors found

Inspected 2022-10-05

  • Is this home safe?

    Good
    The safe domain was rated Good at the August 2022 inspection, an improvement from the previous rating of Requires Improvement. The published text does not include specific observations about staffing levels, medicines management, falls prevention, or infection control practices. No concerns were flagged and no requirement notices were issued. The improvement from the previous rating suggests that whatever issues contributed to the earlier Requires Improvement finding have been addressed, though the published report does not describe what those issues were or what changes were made.
    Verified by inspector
  • Is the care effective?

    Good
    The effective domain was rated Good at the August 2022 inspection. The published text does not include specific detail about care plan quality, GP access, medication management, dementia training content, or food provision. No requirement notices were issued in this domain. The home specialises in dementia care, nursing care, and sensory impairment, which implies a clinical capability, but the inspection text does not describe what that looks like in practice.
    Verified by inspector
  • Is this home caring?

    Good
    The caring domain was rated Good at the August 2022 inspection. The published text contains no direct observations of staff interactions, no quotes from residents about how they are treated, and no descriptions of how privacy and dignity are maintained in practice. No concerns were raised and no requirement notices were issued. The Good rating indicates that inspectors were satisfied with what they saw, but the absence of recorded detail means the evidence available to families is very limited.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The responsive domain was rated Good at the August 2022 inspection. The published text does not describe the activity programme, individual engagement for residents with advanced dementia, how complaints are handled, or how the home responds to changing needs. No requirement notices were issued. The home's dementia and sensory impairment specialisms suggest it has considered how to tailor its offer, but the inspection text does not describe what that tailoring looks like day to day.
    Verified by inspector
  • Is the home well-led?

    Good
    The well-led domain was rated Good at the August 2022 inspection, improving from Requires Improvement. A named registered manager and a nominated individual are recorded, indicating that the accountability structure is in place. The published text does not describe the manager's visibility on the floor, the culture among staff, how the home learns from incidents, or how families are kept informed and involved. The improvement from Requires Improvement suggests the leadership team has made meaningful changes, but the inspection text does not describe what those changes were.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    Chelmunds Court cares for adults over and under 65, including those living with dementia and sensory impairments. The team has particular experience supporting residents through end-of-life care. Staff work to understand each resident's individual story, adapting activities and care to include those with profound support needs. The building's design provides secure, private spaces that work well for residents living with dementia. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

71/ 100

DCC Family Score

Chelmunds Court improved from Requires Improvement to Good across all five inspection domains, which is a meaningful and positive step. However, the published inspection text contains very little specific detail, so most scores reflect that improvement rather than rich, observed evidence of day-to-day quality.

Homes in West Midlands typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families talk about the genuine care shown during their loved ones' final stages, with staff ensuring comfort and dignity throughout. The activities programme brings residents together for entertainment and music, with staff taking time to learn about each person's life story and interests.

Lens 02

What inspectors have recorded

Professional staff work across all areas of the home, from reception through to catering and maintenance teams. Visitors describe being made to feel welcome by staff who demonstrate genuine skill in their various roles.

Lens 03

How it sits against good practice

The round, cornerless architecture creates intimate spaces where families can visit in privacy, adding to the sense of personal care that defines this Birmingham home.

DCC Recommendation

Worth a visit

Chelmunds Court, at 2 Pomeroy Way, Birmingham, was inspected in August 2022 and rated Good across all five domains, published in October 2022. This is a genuine improvement on its previous Requires Improvement rating, which matters: a home that has moved in the right direction is showing the capacity to respond and change. The home is registered for 73 beds and specialises in dementia care, nursing care, sensory impairment, and care for both adults over and under 65. The main limitation of this report is that the published inspection text is very thin on specific detail. There are no recorded observations of staff interactions, no quotes from residents or relatives, and no descriptions of food, activities, or the environment. The Good rating is meaningful, but it does not tell you what daily life actually looks like for your parent. Before making a decision, visit at an unannounced time, ideally around a mealtime, and use the checklist questions below to fill the gaps the inspection text does not cover. Pay particular attention to night staffing ratios and dementia-specific training, as these are the areas where the evidence base shows the greatest variation in homes rated Good.

The three questions to ask when you visit

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In Their Own Words

How Chelmunds Court Care Home | Runwood Homes Senior Living describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Chelmunds Court Care Home | Runwood Homes Senior Living says about itself

Where dignity and kindness shape every resident's journey

Chelmunds Court – Expert Care in Birmingham

When families describe the compassionate support their loved ones receive at Chelmunds Court in Birmingham, you hear real warmth in their words. This West Midlands home has built its reputation on thoughtful end-of-life care and creating moments of joy through music and activities. The distinctive round building design offers private spaces where residents can spend quiet time with visitors.

Care & specialisms

Who they care for

    Chelmunds Court cares for adults over and under 65, including those living with dementia and sensory impairments. The team has particular experience supporting residents through end-of-life care.

    How they describe their dementia care

    Staff work to understand each resident's individual story, adapting activities and care to include those with profound support needs. The building's design provides secure, private spaces that work well for residents living with dementia.

    “The round, cornerless architecture creates intimate spaces where families can visit in privacy, adding to the sense of personal care that defines this Birmingham home.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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