Dementia Care Home

Ocean Breeze Residential Care Home

22 Barton Wood Road, New Milton, Hampshire, BH25 7NN

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
63/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds24
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
  • Last inspected2021-04-29

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity55
  • Cleanliness55
  • Activities & engagement50
  • Food quality50
  • Healthcare55
  • Management & leadership35
  • Resident happiness55
Section 02

What inspectors found

Inspected 2021-04-29

  • Is this home safe?

    Good
    Inspectors rated Safety as Good at the March 2021 inspection. This is an improvement from the previous inspection where the overall rating was Requires Improvement. The published summary does not include specific detail on medicines management, falls prevention, infection control practices, or night staffing arrangements. No serious safety concerns were recorded. The home accommodates 24 residents, including people living with dementia.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good at the March 2021 inspection. This covers care planning, staff training, healthcare access, and nutrition. The published summary does not include specific observations about how care plans are written, how often they are reviewed, what dementia training staff have completed, or how the home manages GP access and health monitoring. No concerns were recorded in this domain.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good at the March 2021 inspection. This domain covers staff warmth, dignity, respect, and whether residents are treated as individuals. The published summary contains no direct observations of staff interactions, no resident or family quotes, and no examples of how staff address residents by preferred names or respond to distress. No concerns were recorded. The rating represents the inspector's overall judgement rather than a detailed account of daily interactions.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good at the March 2021 inspection. This domain covers activities, individualised care, complaint handling, and end-of-life planning. The published summary includes no detail about the activity programme, how one-to-one engagement is provided for residents who cannot join groups, or how the home handles complaints and end-of-life planning. Dementia is listed as a specialism. No concerns were recorded in this domain.
    Verified by inspector
  • Is the home well-led?

    Requires improvement
    The Well-led domain was rated Requires Improvement at the March 2021 inspection. This is the one domain that did not improve from the previous overall rating of Requires Improvement. A named registered manager, Mrs Elaine Halligan, is confirmed as in post, and a nominated individual, Ms Mary Katherine McGowan, is also named. The published summary does not explain what specific governance or leadership concerns were identified. The four remaining domains were all rated Good, suggesting the quality of direct care has improved even where leadership oversight has not fully met the standard.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home cares for adults both under and over 65, including those living with dementia. They offer respite care alongside permanent placements. For families navigating dementia care, the home accepts residents with various stages of the condition. The mix of younger and older adults might suit those looking for a more diverse community. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

63/ 100

DCC Family Score

Ocean Breeze scored 63 out of 100. Four of the five inspection domains were rated Good, which is a genuine improvement from the previous Requires Improvement rating, but the Well-led domain remained at Requires Improvement and the published report contains very little specific detail to confirm what daily life looks like for your parent.

Homes in South East typically score 68–82.
DCC Recommendation

Worth a visit

Ocean Breeze Residential Care Home, at 22 Barton Wood Road in New Milton, was rated Good overall at its inspection in March 2021, an improvement from its previous rating of Requires Improvement. Four of the five domains, Safe, Effective, Caring, and Responsive, were rated Good, which is a meaningful step forward for a 24-bed home specialising in dementia care for adults of all ages. A named registered manager is in post. The main uncertainty is that the published inspection text contains very little specific detail: no direct observations of staff interactions, no resident or family quotes, and no description of the environment, mealtimes, or activities. The Well-led domain remains at Requires Improvement, which means leadership and governance still need attention. Before making a decision, visit at a mealtime, ask to see last month's actual staffing rota and activity log, and ask the manager directly what the Requires Improvement finding in Well-led means in practice and what has changed since the inspection.

The three questions to ask when you visit

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In Their Own Words

How Ocean Breeze Residential Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Ocean Breeze Residential Care Home says about itself

Respite care with thoughtful touches in New Milton

Ocean Breeze Residential Care Home – Expert Care in New Milton

When you need a break or your loved one needs temporary care, finding somewhere that feels genuinely welcoming matters. Ocean Breeze Residential Care Home in New Milton offers respite stays alongside their permanent care, with staff who seem to understand that the small details count. It's worth arranging a visit to see if their approach feels right for your situation.

Care & specialisms

Who they care for

    The home cares for adults both under and over 65, including those living with dementia. They offer respite care alongside permanent placements.

    How they describe their dementia care

    For families navigating dementia care, the home accepts residents with various stages of the condition. The mix of younger and older adults might suit those looking for a more diverse community.

    “With limited feedback available, spending time at Ocean Breeze yourself will give you the clearest picture of their approach to care.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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