Dementia Care Home

Nelson Manor Care Home

247 Barkerhouse Road, Lancashire, Lancashire, BB9 9NL

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
62/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds70
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Learning disabilities, Physical disabilities
  • Last inspected2018-10-05

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families describe bright, spacious rooms with garden views and en-suite facilities throughout. The care home maintains a clean, comfortable environment where residents with complex needs receive consistent nursing attention.

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity55
  • Cleanliness55
  • Activities & engagement50
  • Food quality50
  • Healthcare55
  • Management & leadership60
  • Resident happiness55
Section 02

What inspectors found

Inspected 2018-10-05

  • Is this home safe?

    Good
    The home was rated Good for safety at its last inspection in August 2020. A monitoring review in July 2023 found no new evidence of safety concerns. The published summary does not include specific observations about staffing ratios, medicines management, falls logging, or infection control. No concerns about the use of agency staff or night-time cover are recorded, but equally, no detail confirming these are well managed is available.
    Verified by inspector
  • Is the care effective?

    Good
    The home was rated Good for effectiveness at its last inspection in August 2020. This domain covers care planning, staff training, healthcare access, and food quality. The published summary does not include specific examples of care plan content, GP access arrangements, dementia training programmes, or how residents' nutritional needs are assessed. The Good rating indicates inspectors were satisfied, but the evidence behind that judgement is not available in the published text.
    Verified by inspector
  • Is this home caring?

    Good
    The home was rated Good for caring at its last inspection in August 2020. This domain covers staff warmth, dignity, privacy, and respect for independence. The published summary does not include any direct observations of staff interactions, resident testimony, or examples of how privacy is protected during personal care. No quotes from residents or relatives are available in the published findings.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The home was rated Good for responsiveness at its last inspection in August 2020. This domain covers activities, individual engagement, response to complaints, and end-of-life care. The published summary does not include specific details about the activities programme, one-to-one engagement for residents who cannot join groups, or how end-of-life wishes are recorded and honoured. The Good rating indicates inspectors were satisfied, but no supporting detail is available.
    Verified by inspector
  • Is the home well-led?

    Good
    The home was rated Good for being well-led at its last inspection in August 2020. Mrs Olivia Lucy Entwhistle is the named registered manager, and Mrs Joanne Murray is the nominated individual. The published summary does not describe management visibility, staff culture, governance systems, or how the home responds to concerns raised by families or staff. The home's improvement from Requires Improvement to Good suggests leadership was able to identify and sustain change.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home welcomes adults of all ages, including those under 65, with physical disabilities, learning disabilities and dementia care needs. The care home includes dedicated dementia facilities for residents living with cognitive changes. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

62/ 100

DCC Family Score

Nelson Manor Care Home holds a Good rating across all five inspection domains, but the published report contains very limited specific detail, so scores reflect confirmed compliance rather than rich observed evidence. Families should treat this score as a starting point and gather more through a personal visit.

Homes in North West typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families describe bright, spacious rooms with garden views and en-suite facilities throughout. The care home maintains a clean, comfortable environment where residents with complex needs receive consistent nursing attention.

Lens 02

What inspectors have recorded

Staff appear promptly when residents need assistance and maintain regular communication with families about ongoing care. The 24/7 nursing presence means medical needs receive immediate attention.

Lens 03

How it sits against good practice

While some families have raised concerns about care planning and communication systems, many describe attentive nursing care delivered with genuine warmth.

DCC Recommendation

Worth a visit

Nelson Manor Care Home, on Barkerhouse Road in Lancashire, was rated Good across all five inspection domains at its last full inspection in August 2020. A monitoring review carried out in July 2023 found no evidence that the rating needed to change. The home also improved from a previous Requires Improvement rating, which is a positive sign that problems were identified and addressed. A registered manager and nominated individual are named in the published record, indicating a defined leadership structure. The main limitation here is that the published inspection summary contains very little specific detail: no direct observations of staff interactions, no resident or family quotes, and no data on staffing levels, food quality, or activities. The Good rating is encouraging, but it was awarded in 2020 and the full inspection text was not available for this report. Before making a decision, visit the home in person, ask to see last week's staffing rota, and request a copy of a sample care plan. Pay particular attention to how staff interact with residents in communal areas and what happens for your parent on a quiet afternoon.

The three questions to ask when you visit

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In Their Own Words

How Nelson Manor Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Nelson Manor Care Home says about itself

Where nursing care meets genuine warmth in Lancashire

Nelson Manor Care Home – Your Trusted nursing home

When complex health needs require round-the-clock nursing support, families need reassurance that medical care won't come at the expense of kindness. Nelson Manor Care Home in Lancashire brings both together, with 24-hour nursing cover alongside the everyday touches that matter — home-cooked meals tailored to individual tastes and staff who respond quickly when needed.

Care & specialisms

Who they care for

    The home welcomes adults of all ages, including those under 65, with physical disabilities, learning disabilities and dementia care needs.

    How they describe their dementia care

    The care home includes dedicated dementia facilities for residents living with cognitive changes.

    “While some families have raised concerns about care planning and communication systems, many describe attentive nursing care delivered with genuine warmth.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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