Dementia Care Home

Frith House from Somerset Care

Steart Drive, Burnham On Sea, Somerset, TA8 1AA

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
79/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”75%

of reviewers answered yes

Good to know

  • Registered beds83
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
  • Last inspected2017-09-20

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families visiting Frith House often comment on the welcoming nature of the staff. The team are described as friendly and approachable, taking time to chat with visitors and making them feel comfortable during what can be difficult visits.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness68
  • Activities & engagement88
  • Food quality62
  • Healthcare68
  • Management & leadership88
  • Resident happiness75
Section 02

What inspectors found

Inspected 2017-09-20

  • Is this home safe?

    Good
    The Safe domain was rated Good at the May 2021 inspection. This judgement covers staffing levels, medicines management, infection control, and how the home identifies and responds to safeguarding concerns. No Requires Improvement findings were recorded in this domain. The published summary does not include specific staffing ratios, night cover figures, or observations about medicines administration.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good at the May 2021 inspection. This domain covers training and competence, care planning, access to healthcare professionals, nutrition and hydration, and the application of the Mental Capacity Act. Dementia is a named specialism for the home, which implies inspectors assessed dementia-specific training and practice as part of this judgement. No specific details about GP access, training content, or food quality are recorded in the published text.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good at the May 2021 inspection. This domain covers staff warmth, dignity and respect, privacy, and whether residents are supported to be as independent as possible. A Good rating here means inspectors were satisfied with the quality of interactions and the home's approach to respecting people as individuals. The published summary does not include specific inspector observations, resident quotes, or examples of how staff responded to particular situations.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Outstanding
    The Responsive domain was rated Outstanding at the May 2021 inspection. This is the home's strongest domain and covers how well care is tailored to individuals, the range and quality of activities, how the home handles complaints, and end-of-life care. An Outstanding rating in Responsive is awarded only where inspectors find clear, specific evidence that the home goes beyond compliance and genuinely shapes daily life around individual residents. The published summary does not reproduce the specific evidence inspectors found, but the rating itself is a strong signal.
    Verified by inspector
  • Is the home well-led?

    Outstanding
    The Well-led domain was rated Outstanding at the May 2021 inspection. This domain assesses the quality and stability of management, the culture the leadership creates, governance and oversight systems, and whether staff feel able to raise concerns. A registered manager (Miss Marites Gubatan Estioco) and a nominated individual (Ms Trudy Craig) are both named in the official record. An Outstanding here means inspectors found evidence of a proactive, learning culture with robust accountability, not simply the absence of problems.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    Frith House specialises in caring for adults over 65, with particular expertise in dementia care. The home also accommodates younger adults who need residential support. The team at Frith House have experience working with residents at different stages of dementia. They understand the importance of creating a supportive environment where people living with dementia can maintain their dignity and comfort. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

79/ 100

DCC Family Score

Frith House earned Outstanding overall, driven by particularly strong findings in how the home is led and how it responds to residents as individuals. Several themes score in the mid-range because the published inspection text does not contain enough specific detail to push them higher, not because problems were found.

Homes in South West typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families visiting Frith House often comment on the welcoming nature of the staff. The team are described as friendly and approachable, taking time to chat with visitors and making them feel comfortable during what can be difficult visits.

Lens 02

What inspectors have recorded

Lens 03

How it sits against good practice

If you're considering Frith House for your loved one, visiting the home will help you get a feel for whether it's the right fit.

DCC Recommendation

Worth a visit

Frith House, on Steart Drive in Burnham-on-Sea, was rated Outstanding at its most recent inspection in May 2021, having improved from Good at its previous assessment. That is a rating achieved by fewer than five per cent of care homes in England. Inspectors rated the home Outstanding in two of five domains: Responsive (how well the home tailors life to individual residents) and Well-led (management quality and governance). The remaining three domains, Safe, Effective, and Caring, were all rated Good, with no Requires Improvement findings recorded across any domain. The main uncertainty here is the age of the evidence. The inspection was carried out in May 2021 and a monitoring review in July 2023 did not trigger a reassessment, but that review was based on data analysis rather than a visit. The published summary is brief, so specific details about night staffing, agency use, food quality, and dementia-specific practice are not on record. On a visit, ask to see last week's actual staffing rota (not a template), watch how staff interact with residents in corridors and at mealtimes, and ask the manager how one-to-one time is protected for residents who cannot join group activities.

The three questions to ask when you visit

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In Their Own Words

How Frith House from Somerset Care describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Frith House from Somerset Care says about itself

Specialist dementia support in a welcoming Somerset setting

Compassionate Care in Burnham On Sea at Frith House

Finding the right care for someone living with dementia requires both specialist knowledge and genuine warmth. Frith House in Burnham On Sea provides residential care for older adults, with particular experience supporting those with dementia. The home welcomes both permanent residents and offers respite stays for families needing temporary support.

Care & specialisms

Who they care for

    Frith House specialises in caring for adults over 65, with particular expertise in dementia care. The home also accommodates younger adults who need residential support.

    How they describe their dementia care

    The team at Frith House have experience working with residents at different stages of dementia. They understand the importance of creating a supportive environment where people living with dementia can maintain their dignity and comfort.

    “If you're considering Frith House for your loved one, visiting the home will help you get a feel for whether it's the right fit.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

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