Wansbeck Care Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds40
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
- Last inspected2023-06-13
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
The atmosphere here feels vibrant and social, with regular entertainment and activities that bring residents together. Staff encourage everyone to join in with music sessions, sports activities and performances, creating genuine moments of enjoyment throughout the week.
The eight family priority themes
- Staff warmth55
- Compassion & dignity60
- Cleanliness60
- Activities & engagement50
- Food quality50
- Healthcare60
- Management & leadership45
- Resident happiness55
What inspectors found
Inspected 2023-06-13
Is this home safe?
Is the care effective?
The Effective domain was rated Good, suggesting inspectors were satisfied with care planning, staff training, healthcare access, and nutrition at the time of the inspection. The published summary provides no specific detail about how care plans are written or reviewed, what dementia training staff have completed, or how the home manages healthcare needs such as GP access and medicines. No concerns were raised in this domain.Is this home caring?
The Caring domain was rated Good, meaning inspectors were satisfied with the warmth, dignity, and respect shown to the people who live here. No specific inspector observations, staff behaviours, or resident or relative quotes are recorded in the published summary. This is the domain that matters most to families choosing a home, with staff warmth cited in 57.3% of positive family reviews across our data set, yet it is the domain with the least supporting detail in this report.Is the home responsive?
Inspectors rated the Responsive domain Good, suggesting they were satisfied with how the home tailors its care and activities to individuals and responds to changing needs. The published summary provides no detail about the activity programme, how the home supports people with advanced dementia to stay engaged, or how it responds to complaints or end-of-life wishes. No concerns were raised in this domain.Is the home well-led?
The Well-led domain was rated Requires Improvement at the May 2023 inspection, the only domain not to achieve a Good rating. This means inspectors identified concerns about leadership, governance, or quality oversight that had not been fully resolved at the time of the inspection. A registered manager, Mrs Beverly Chester, and a nominated individual, Mrs Kirsty Crozier, are named in the report. The published summary does not describe what specific failings were identified in this domain or what actions the home committed to taking.
Source: CQC inspection report →
What the evidence base says
The home provides specialist dementia care alongside support for adults over 65 and younger adults with care needs. They have experience working with external healthcare professionals to manage complex presentations. Staff here understand the challenges of dementia and work to keep residents engaged through meaningful activities. The team has collaborated with specialists to support residents whose dementia presents particular challenges. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Wansbeck Care Home scores 68 out of 100, reflecting a home that has genuinely improved from a Requires Improvement rating but where the inspection report provides limited specific detail across most themes. The well-led domain remaining at Requires Improvement is the main area of concern for families.
Homes in North East typically score 68–82.The three-lens summary
What families tell us
The atmosphere here feels vibrant and social, with regular entertainment and activities that bring residents together. Staff encourage everyone to join in with music sessions, sports activities and performances, creating genuine moments of enjoyment throughout the week.
What inspectors have recorded
Staff show real warmth in their daily interactions with residents, responding to individual needs and emotional well-being. The team has worked with external professionals to support residents with more complex care needs, including challenging dementia presentations.
How it sits against good practice
If you're considering Wansbeck for someone you love, visiting during an activity session could give you a good sense of the home's approach to keeping life interesting and social.
Worth a visit
Wansbeck Care Home, on Church Avenue in Choppington, was rated Good overall at its inspection in May 2023, an improvement on its previous Requires Improvement rating. Four of the five inspection domains, covering safety, effectiveness, caring, and responsiveness, were all rated Good, which is a meaningful step forward for a home that had previously fallen short. The home is registered to care for up to 40 people, including adults living with dementia, and is run by Marton Care Homes Ltd with a named registered manager and nominated individual in place. The main uncertainty is that the Well-led domain remains at Requires Improvement, meaning inspectors found ongoing concerns about leadership, governance, or quality oversight even as care practice improved elsewhere. The published summary contains very limited specific detail about what inspectors actually observed inside the home, which makes it difficult to form a confident picture. Before you make a decision, visit in person, ask to meet the registered manager directly, and use the checklist questions below to fill the gaps that the inspection report does not answer.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Wansbeck Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Wansbeck Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Lively activities and caring staff in Choppington care home
Wansbeck Care Home – Expert Care in Choppington
Wansbeck Care Home in Choppington brings energy and warmth to daily life through music, performances and social activities. The home cares for adults over 65, including those living with dementia, as well as younger adults needing support. Families describe staff who work hard to keep residents engaged and connected.
Who they care for
The home provides specialist dementia care alongside support for adults over 65 and younger adults with care needs. They have experience working with external healthcare professionals to manage complex presentations.
Staff here understand the challenges of dementia and work to keep residents engaged through meaningful activities. The team has collaborated with specialists to support residents whose dementia presents particular challenges.
“If you're considering Wansbeck for someone you love, visiting during an activity session could give you a good sense of the home's approach to keeping life interesting and social.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Wansbeck Care Home scores 68 out of 100, reflecting a home that has genuinely improved from a Requires Improvement rating but where the inspection report provides limited specific detail across most themes. The well-led domain remaining at Requires Improvement is the main area of concern for families.
Homes in North East typically score 68–82.The three-lens summary
What families tell us
The atmosphere here feels vibrant and social, with regular entertainment and activities that bring residents together. Staff encourage everyone to join in with music sessions, sports activities and performances, creating genuine moments of enjoyment throughout the week.
What inspectors have recorded
Staff show real warmth in their daily interactions with residents, responding to individual needs and emotional well-being. The team has worked with external professionals to support residents with more complex care needs, including challenging dementia presentations.
How it sits against good practice
If you're considering Wansbeck for someone you love, visiting during an activity session could give you a good sense of the home's approach to keeping life interesting and social.
Worth a visit
Wansbeck Care Home, on Church Avenue in Choppington, was rated Good overall at its inspection in May 2023, an improvement on its previous Requires Improvement rating. Four of the five inspection domains, covering safety, effectiveness, caring, and responsiveness, were all rated Good, which is a meaningful step forward for a home that had previously fallen short. The home is registered to care for up to 40 people, including adults living with dementia, and is run by Marton Care Homes Ltd with a named registered manager and nominated individual in place. The main uncertainty is that the Well-led domain remains at Requires Improvement, meaning inspectors found ongoing concerns about leadership, governance, or quality oversight even as care practice improved elsewhere. The published summary contains very limited specific detail about what inspectors actually observed inside the home, which makes it difficult to form a confident picture. Before you make a decision, visit in person, ask to meet the registered manager directly, and use the checklist questions below to fill the gaps that the inspection report does not answer.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Wansbeck Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Wansbeck Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Lively activities and caring staff in Choppington care home
Wansbeck Care Home – Expert Care in Choppington
Wansbeck Care Home in Choppington brings energy and warmth to daily life through music, performances and social activities. The home cares for adults over 65, including those living with dementia, as well as younger adults needing support. Families describe staff who work hard to keep residents engaged and connected.
Who they care for
The home provides specialist dementia care alongside support for adults over 65 and younger adults with care needs. They have experience working with external healthcare professionals to manage complex presentations.
Staff here understand the challenges of dementia and work to keep residents engaged through meaningful activities. The team has collaborated with specialists to support residents whose dementia presents particular challenges.
Management & ethos
Staff show real warmth in their daily interactions with residents, responding to individual needs and emotional well-being. The team has worked with external professionals to support residents with more complex care needs, including challenging dementia presentations.
The home & environment
Meals arrive well-presented and appetising, with the dining areas kept clean and welcoming. The home maintains a pleasant environment with thoughtful décor that families appreciate.
“If you're considering Wansbeck for someone you love, visiting during an activity session could give you a good sense of the home's approach to keeping life interesting and social.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
