Dementia Care Home

Southlands Place

33 Hastings Road, Bexhill On Sea, Sussex, TN40 2HJ

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
73/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”68%

of reviewers answered yes

Good to know

  • Registered beds72
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities
  • Last inspected2022-08-06

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Visitors describe finding their loved ones engaged in activities or chatting with staff who clearly know them well. The daily programme includes everything from music performances to visits from therapy animals, with staff making sure everyone who wants to join in can do so. Families mention how respectful and attentive the care teams are, taking time to understand what makes each resident comfortable.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness70
  • Activities & engagement65
  • Food quality65
  • Healthcare70
  • Management & leadership75
  • Resident happiness68
Section 02

What inspectors found

Inspected 2022-08-06

  • Is this home safe?

    Not yet rated
    The Safe domain was rated Good at the January 2025 inspection, representing an improvement from the previous Requires Improvement rating. The published findings do not provide specific detail about what inspectors observed to reach this conclusion. No information is available in the published text about staffing ratios, falls management, medicine administration, infection control practices, or agency staff usage. The home is registered to provide nursing care, which means qualified nurses should be available, but the published report does not confirm shift-by-shift arrangements.
    Verified by inspector
  • Is the care effective?

    Not yet rated
    The Effective domain was rated Good at the January 2025 inspection. The published report does not describe specific findings about care planning, staff training, GP access, medication management, or nutritional support. The home lists dementia as a specialism and is registered for nursing care, suggesting that some clinical infrastructure is in place, but the inspection text provides no detail about how these are delivered in practice.
    Verified by inspector
  • Is this home caring?

    Not yet rated
    The Caring domain was rated Good at the January 2025 inspection. No specific inspector observations, resident quotes, or family testimony are included in the published findings. The published text does not describe how staff interact with residents, how dignity is maintained during personal care, or how the home supports people to retain independence. The Good rating indicates inspectors were satisfied, but the basis for that judgement is not visible in the published report.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Not yet rated
    The Responsive domain was rated Good at the January 2025 inspection. The published text contains no detail about the activity programme, how individual preferences are incorporated into daily life, how the home supports people who cannot join group activities, or how end-of-life care is approached. For a home with a dementia specialism and 72 beds, responsiveness to individual need is a complex requirement, but the inspection provides no window into how it is achieved here.
    Verified by inspector
  • Is the home well-led?

    Not yet rated
    The Well-led domain was rated Good at the January 2025 inspection, up from a previous Requires Improvement rating. A named registered manager, Mrs Fiona Elizabeth Yurteri, is confirmed as in post, and Ms Rachel Harvey is the nominated individual for Aria Healthcare Group LTD. The published inspection text does not describe the management culture, governance systems, how the home learns from incidents, or how families are kept informed and involved. The improvement from Requires Improvement is a positive signal about leadership stability and responsiveness.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home provides nursing care for adults both under and over 65, with particular experience supporting people with dementia and physical disabilities. Staff show real understanding of how to support residents with dementia, creating routines that provide comfort and including everyone in daily activities at their own pace. The structured programme helps maintain engagement while respecting individual needs. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

73/ 100

DCC Family Score

Southlands Place has improved from Requires Improvement to a Good rating across all five domains, which is a meaningful positive step. However, the published inspection text contains very limited specific detail, so scores reflect confirmed improvement and a Good rating rather than rich, verified evidence of what daily life looks like for your parent.

Homes in South East typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Visitors describe finding their loved ones engaged in activities or chatting with staff who clearly know them well. The daily programme includes everything from music performances to visits from therapy animals, with staff making sure everyone who wants to join in can do so. Families mention how respectful and attentive the care teams are, taking time to understand what makes each resident comfortable.

Lens 02

What inspectors have recorded

The manager and deputy are visible presences who families find approachable when they need to discuss care. Regular communication keeps relatives informed about their loved ones' wellbeing and any medical developments. Staff supervision appears thorough, with teams working together to ensure consistent care standards. One family did report concerns about medical assessment delays that resulted in serious consequences, highlighting the importance of families staying actively involved in healthcare decisions.

Lens 03

How it sits against good practice

For many families, Southlands Place has become a trusted partner in a difficult journey. If you're considering care options, visiting could help you understand whether this approach feels right for your loved one.

DCC Recommendation

Worth a visit

Southlands Place, a 72-bed nursing home on Hastings Road in Bexhill-on-Sea, was rated Good across all five inspection domains at its most recent assessment on 6 January 2025, with the report published on 3 February 2025. This is a meaningful improvement: the home was previously rated Requires Improvement, and achieving Good across every domain suggests the management team has addressed earlier concerns in a systematic way. A named registered manager is confirmed in post, and the home is registered to provide nursing care for people with dementia, physical disabilities, and a range of other needs across a wide age range. The main limitation of this report is the very limited specific detail available in the published inspection text. There are no direct observations, resident or family quotes, or descriptions of day-to-day care practice to draw on, which means this Family View cannot tell you much about what life actually feels like inside Southlands Place. Before deciding, arrange a visit at a mealtime if possible, ask to see last month's actual activity records rather than a template schedule, and ask the manager directly: how many permanent staff are on the dementia unit after 8pm, and what proportion of shifts rely on agency cover?

The three questions to ask when you visit

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In Their Own Words

How Southlands Place describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Southlands Place says about itself

Where kindness meets proper care every single day

Southlands Place – Expert Care in Bexhill On Sea

When families visit Southlands Place in Bexhill On Sea, they often mention feeling instantly reassured by the warmth they encounter. This care home has built its reputation on combining genuine friendliness with professional nursing care. The bright, modern spaces create a comfortable environment where residents receive support for dementia, physical disabilities, and the varied needs that come with aging.

Care & specialisms

Who they care for

    The home provides nursing care for adults both under and over 65, with particular experience supporting people with dementia and physical disabilities.

    How they describe their dementia care

    Staff show real understanding of how to support residents with dementia, creating routines that provide comfort and including everyone in daily activities at their own pace. The structured programme helps maintain engagement while respecting individual needs.

    “For many families, Southlands Place has become a trusted partner in a difficult journey. If you're considering care options, visiting could help you understand whether this approach feels right for your loved one.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

    Not sure if it's dementia or just ageing? Here's the checklist your GP will use.

    Twelve signs to observe. A simple scoring framework. A printable, one-page record you can take to your next GP appointment, so you go in with specifics, not anxiety.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

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