Richmond Heights Care Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds51
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions, Physical disabilities
- Last inspected2022-12-16
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families describe finding real warmth here, particularly from individual carers and nurses who take time to chat and connect. The staff create a welcoming atmosphere where visitors feel comfortable spending precious time with their loved ones.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness70
- Activities & engagement65
- Food quality65
- Healthcare70
- Management & leadership72
- Resident happiness70
What inspectors found
Inspected 2022-12-16
Is this home safe?
Is the care effective?
The Effective domain was rated Good at the September 2024 inspection. This domain covers how well staff understand and meet your parent's care needs, including training, care planning, GP and healthcare access, and nutrition. No specific examples of care plan content, training records, or food quality observations are recorded in the published report text. The home lists dementia as a specialism, which implies some structured approach to dementia care, but the inspection report does not describe this in detail.Is this home caring?
The Caring domain was rated Good at the September 2024 inspection. This is the domain most closely linked to what families describe as the feel of a home: whether staff are kind, whether your parent is treated with dignity, and whether they still have a sense of independence and selfhood. No direct observations, quotes from residents or relatives, or specific examples of caring interactions are recorded in the published report text.Is the home responsive?
The Responsive domain was rated Good at the September 2024 inspection. This domain covers whether the home treats your parent as an individual with their own history, preferences, and interests, and whether there are activities and opportunities for engagement that suit different abilities and needs. The home cares for people with dementia, mental health conditions, and physical disabilities, meaning activity provision needs to be genuinely varied and individually tailored. No specific activities, examples of one-to-one engagement, or resident feedback about daily life are recorded in the published report.Is the home well-led?
The Well-led domain was rated Good at the September 2024 inspection. The home has a named registered manager, Mrs Jayne Elizabeth Humphrey, and a nominated individual, Mr Naimat Khan, both recorded with the regulator. This Good rating, achieved after a previous Requires Improvement, suggests the leadership has addressed earlier concerns. No information about the manager's tenure, how staff are supported, or how the home handles complaints and incidents is provided in the published report text.
Source: CQC inspection report →
What the evidence base says
Richmond Heights cares for younger adults under 65 as well as older residents, supporting people with dementia, mental health conditions, and physical disabilities. The home accepts residents with varying stages of dementia alongside those with mental health conditions, creating an environment that understands complex cognitive needs. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Richmond Heights received a Good rating across all five inspection domains in its September 2024 assessment, which is a positive step from its earlier Requires Improvement rating. However, the published report contains very limited specific detail, so scores reflect the rating rather than observed evidence.
Homes in Yorkshire & Humberside typically score 68–82.The three-lens summary
What families tell us
Families describe finding real warmth here, particularly from individual carers and nurses who take time to chat and connect. The staff create a welcoming atmosphere where visitors feel comfortable spending precious time with their loved ones.
What inspectors have recorded
The management team makes themselves available to answer family questions and explain care decisions. During end-of-life care particularly, families find senior staff provide clear communication and emotional support through difficult times.
How it sits against good practice
For families navigating end-of-life care, this Sheffield home offers genuine compassion when it matters most.
Worth a visit
Richmond Heights, on Woodhouse Road in Sheffield, was assessed in September 2024 and received a Good rating across all five inspection domains: Safe, Effective, Caring, Responsive, and Well-led. This is an improvement on its previous Requires Improvement rating, and the home has a named registered manager in place. The inspection covered a 51-bed nursing home caring for older adults, people with dementia, mental health conditions, and physical disabilities. The main uncertainty here is that the published inspection report contains very little specific detail about what inspectors actually observed. A Good rating is reassuring, but it tells you the direction of travel rather than painting a picture of daily life. Before visiting, prepare specific questions: ask to see last week's actual staffing rota (not the template), find out what one-to-one activity provision exists for residents who cannot join group sessions, and ask how the home communicates with families when something changes. On your visit, notice whether staff greet your parent by their preferred name, whether interactions feel unhurried, and whether the corridors and communal areas feel calm and clean.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
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In Their Own Words
How Richmond Heights Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Compassionate end-of-life care in a Sheffield home with complex needs expertise
Dedicated nursing home Support in Sheffield
When families face the heartbreak of losing someone they love, Richmond Heights in Sheffield brings genuine kindness to those final days. This care home specialises in supporting people with dementia, mental health conditions, and physical disabilities, with staff who understand how much those last moments matter.
Who they care for
Richmond Heights cares for younger adults under 65 as well as older residents, supporting people with dementia, mental health conditions, and physical disabilities.
The home accepts residents with varying stages of dementia alongside those with mental health conditions, creating an environment that understands complex cognitive needs.
“For families navigating end-of-life care, this Sheffield home offers genuine compassion when it matters most.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Richmond Heights received a Good rating across all five inspection domains in its September 2024 assessment, which is a positive step from its earlier Requires Improvement rating. However, the published report contains very limited specific detail, so scores reflect the rating rather than observed evidence.
Homes in Yorkshire & Humberside typically score 68–82.The three-lens summary
What families tell us
Families describe finding real warmth here, particularly from individual carers and nurses who take time to chat and connect. The staff create a welcoming atmosphere where visitors feel comfortable spending precious time with their loved ones.
What inspectors have recorded
The management team makes themselves available to answer family questions and explain care decisions. During end-of-life care particularly, families find senior staff provide clear communication and emotional support through difficult times.
How it sits against good practice
For families navigating end-of-life care, this Sheffield home offers genuine compassion when it matters most.
Worth a visit
Richmond Heights, on Woodhouse Road in Sheffield, was assessed in September 2024 and received a Good rating across all five inspection domains: Safe, Effective, Caring, Responsive, and Well-led. This is an improvement on its previous Requires Improvement rating, and the home has a named registered manager in place. The inspection covered a 51-bed nursing home caring for older adults, people with dementia, mental health conditions, and physical disabilities. The main uncertainty here is that the published inspection report contains very little specific detail about what inspectors actually observed. A Good rating is reassuring, but it tells you the direction of travel rather than painting a picture of daily life. Before visiting, prepare specific questions: ask to see last week's actual staffing rota (not the template), find out what one-to-one activity provision exists for residents who cannot join group sessions, and ask how the home communicates with families when something changes. On your visit, notice whether staff greet your parent by their preferred name, whether interactions feel unhurried, and whether the corridors and communal areas feel calm and clean.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Richmond Heights Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Richmond Heights Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Compassionate end-of-life care in a Sheffield home with complex needs expertise
Dedicated nursing home Support in Sheffield
When families face the heartbreak of losing someone they love, Richmond Heights in Sheffield brings genuine kindness to those final days. This care home specialises in supporting people with dementia, mental health conditions, and physical disabilities, with staff who understand how much those last moments matter.
Who they care for
Richmond Heights cares for younger adults under 65 as well as older residents, supporting people with dementia, mental health conditions, and physical disabilities.
The home accepts residents with varying stages of dementia alongside those with mental health conditions, creating an environment that understands complex cognitive needs.
Management & ethos
The management team makes themselves available to answer family questions and explain care decisions. During end-of-life care particularly, families find senior staff provide clear communication and emotional support through difficult times.
The home & environment
The home maintains clean, pleasant rooms that families appreciate during their visits. While some find the rooms compact, most comment on how well-kept the environment feels.
“For families navigating end-of-life care, this Sheffield home offers genuine compassion when it matters most.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
