Abbots Wood Manor Care Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds60
- SpecialismsCaring for adults over 65 yrs, Dementia
- Last inspected2022-02-26
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
The welcome here catches visitors off guard in the best way. People talk about arriving nervous and leaving reassured, with staff who seem genuinely pleased to see them. You'll find residents gathering in the coffee shop with their families, chatting away like they're in their favourite local café.
The eight family priority themes
- Staff warmth55
- Compassion & dignity55
- Cleanliness55
- Activities & engagement50
- Food quality50
- Healthcare55
- Management & leadership60
- Resident happiness55
What inspectors found
Inspected 2022-02-26
Is this home safe?
Is the care effective?
The home was rated Good for effectiveness at its January 2022 inspection. Abbots Wood Manor is registered to provide nursing care and to support people living with dementia, which requires specific training and care planning expertise. The published inspection report does not include detail on dementia training content, care plan quality, GP access arrangements, or how the home monitors and responds to changes in health. The 2023 monitoring review found no evidence to change the Good rating.Is this home caring?
Abbots Wood Manor was rated Good for caring at its January 2022 inspection. This is the domain that most directly reflects whether staff are kind, respectful, and unhurried in their interactions with your parent. However, the published inspection report contains no specific inspector observations, resident testimony, or family quotes about how staff actually behave day to day. The Good rating in this domain is noted but cannot be corroborated with specific evidence from the published text.Is the home responsive?
The home was rated Good for responsiveness at its January 2022 inspection. Responsiveness covers whether your parent will have a meaningful life at the home, including access to activities, individual engagement, and care that reflects their personal preferences. The published inspection text does not describe the activity programme, any individual engagement provision for people with advanced dementia, or how the home responds to complaints and feedback. The Good rating is noted without supporting specifics.Is the home well-led?
Abbots Wood Manor was rated Good for leadership at its January 2022 inspection. A registered manager, Mrs Helena Toni Barrow, and a nominated individual, Mr Aderio Rocha, are named in the registration record, confirming named accountability is in place. The published inspection text does not include observations about the manager's visibility on the floor, staff culture, how the home handles complaints, or whether staff feel able to raise concerns. The 2023 monitoring review found no evidence to change the rating.
Source: CQC inspection report →
What the evidence base says
Abbots Wood Manor provides specialist dementia care alongside their general support for older adults. They're set up to help people at different stages of their care journey. For residents living with dementia, the home offers dedicated support within their warm, hotel-like environment. The social spaces and coffee shop provide familiar settings for spending time with family. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Abbots Wood Manor holds a Good rating across all five inspection domains, which is a positive baseline. However, the published inspection report contains very limited specific detail, so scores reflect the rating rather than direct evidence of what daily life looks and feels like for your parent.
Homes in South East typically score 68–82.The three-lens summary
What families tell us
The welcome here catches visitors off guard in the best way. People talk about arriving nervous and leaving reassured, with staff who seem genuinely pleased to see them. You'll find residents gathering in the coffee shop with their families, chatting away like they're in their favourite local café.
What inspectors have recorded
The team here gets noticed for all the right reasons. Families describe them as consistently friendly and approachable, creating an atmosphere where questions feel welcome and worries get addressed.
How it sits against good practice
Sometimes you just know when a place feels right — and that seems to be what families discover here.
Worth a visit
Abbots Wood Manor, at 116 Hailsham, BN27 3AL, was rated Good across all five inspection domains at its last inspection in January 2022. A monitoring review in July 2023 found no evidence to change that rating. The home is a 60-bed nursing home registered to care for adults over 65, including people living with dementia, and is run by Hamberley Care 4 Ltd with a named registered manager in post. The main uncertainty here is that the published inspection report contains very little specific detail about what daily life is like for your parent. A Good rating is encouraging, but it tells you very little about staff warmth, food quality, dementia-specific activities, or night staffing ratios. This inspection is also over three years old. Before deciding, visit in person, ask to see last week's actual staffing rota (not just the template), and request a copy of how care plans are built around individual preferences and histories.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Abbots Wood Manor Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Abbots Wood Manor Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where warmth greets you at the door in Hailsham
Nursing home in Hailsham: True Peace of Mind
Step into Abbots Wood Manor in Hailsham and you'll feel it straight away — that genuine warmth that puts worried minds at ease. This care home for over-65s, including those living with dementia, has created something special in the way they welcome people. Families visiting here often mention feeling instantly comfortable, like the whole place just radiates friendliness.
Who they care for
Abbots Wood Manor provides specialist dementia care alongside their general support for older adults. They're set up to help people at different stages of their care journey.
For residents living with dementia, the home offers dedicated support within their warm, hotel-like environment. The social spaces and coffee shop provide familiar settings for spending time with family.
“Sometimes you just know when a place feels right — and that seems to be what families discover here.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Abbots Wood Manor holds a Good rating across all five inspection domains, which is a positive baseline. However, the published inspection report contains very limited specific detail, so scores reflect the rating rather than direct evidence of what daily life looks and feels like for your parent.
Homes in South East typically score 68–82.The three-lens summary
What families tell us
The welcome here catches visitors off guard in the best way. People talk about arriving nervous and leaving reassured, with staff who seem genuinely pleased to see them. You'll find residents gathering in the coffee shop with their families, chatting away like they're in their favourite local café.
What inspectors have recorded
The team here gets noticed for all the right reasons. Families describe them as consistently friendly and approachable, creating an atmosphere where questions feel welcome and worries get addressed.
How it sits against good practice
Sometimes you just know when a place feels right — and that seems to be what families discover here.
Worth a visit
Abbots Wood Manor, at 116 Hailsham, BN27 3AL, was rated Good across all five inspection domains at its last inspection in January 2022. A monitoring review in July 2023 found no evidence to change that rating. The home is a 60-bed nursing home registered to care for adults over 65, including people living with dementia, and is run by Hamberley Care 4 Ltd with a named registered manager in post. The main uncertainty here is that the published inspection report contains very little specific detail about what daily life is like for your parent. A Good rating is encouraging, but it tells you very little about staff warmth, food quality, dementia-specific activities, or night staffing ratios. This inspection is also over three years old. Before deciding, visit in person, ask to see last week's actual staffing rota (not just the template), and request a copy of how care plans are built around individual preferences and histories.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Abbots Wood Manor Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Abbots Wood Manor Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where warmth greets you at the door in Hailsham
Nursing home in Hailsham: True Peace of Mind
Step into Abbots Wood Manor in Hailsham and you'll feel it straight away — that genuine warmth that puts worried minds at ease. This care home for over-65s, including those living with dementia, has created something special in the way they welcome people. Families visiting here often mention feeling instantly comfortable, like the whole place just radiates friendliness.
Who they care for
Abbots Wood Manor provides specialist dementia care alongside their general support for older adults. They're set up to help people at different stages of their care journey.
For residents living with dementia, the home offers dedicated support within their warm, hotel-like environment. The social spaces and coffee shop provide familiar settings for spending time with family.
Management & ethos
The team here gets noticed for all the right reasons. Families describe them as consistently friendly and approachable, creating an atmosphere where questions feel welcome and worries get addressed.
The home & environment
The building itself turns heads — visitors compare it to a nice hotel rather than a care home. Everything looks well-kept and thoughtfully designed. That coffee shop seems to be the heart of the place, where residents and their loved ones can sit together in comfort.
“Sometimes you just know when a place feels right — and that seems to be what families discover here.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
