Acacia House Nursing Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds47
- SpecialismsCaring for adults over 65 yrs, Dementia, Physical disabilities
- Last inspected2017-09-16
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness70
- Activities & engagement65
- Food quality65
- Healthcare70
- Management & leadership72
- Resident happiness70
What inspectors found
Inspected 2017-09-16
Is this home safe?
Is the care effective?
The inspection rated this domain Good. The home is registered for nursing care, dementia support, and care of adults with physical disabilities, suggesting a clinical infrastructure is expected to be in place. No specific detail is available in the published summary about care plan quality, GP access frequency, dementia training content, or nutritional monitoring. The improvement from a previous Requires Improvement rating across the home implies that any earlier gaps in effectiveness were addressed.Is this home caring?
The inspection rated this domain Good. No direct quotes from residents or relatives are available in the published summary to illustrate what caring looks like day to day in this home. The Good rating indicates inspectors were satisfied that dignity, respect, and kindness were present at the time of inspection. The absence of quoted observations makes it difficult to assess the texture of care, whether staff know residents by name, whether people are addressed as they prefer, or whether privacy is genuinely maintained.Is the home responsive?
The inspection rated this domain Good. No detail is available in the published summary about the activity programme, whether one-to-one engagement is offered for people who cannot join groups, or how the home tailors its offer to individual interests and abilities. For a 47-bed home with a dementia specialism, responsiveness in practice means something specific: can your parent have a meaningful day even on a day they cannot engage with a group? The report does not answer that question directly.Is the home well-led?
The inspection rated this domain Good. A registered manager (Mr Kanagaratnam Rajamenon) is named, alongside a nominated individual, indicating a formal governance structure. The home improved from Requires Improvement to Good, which requires sustained leadership effort and is not achieved by accident. No detail is available about the manager's tenure, how staff are supported to raise concerns, or what quality monitoring systems are in place. The July 2023 review found no new evidence to reassess the rating.
Source: CQC inspection report →
What the evidence base says
The team at Acacia House cares for residents with dementia and physical disabilities. They support adults over 65 who need help with everyday tasks. The home includes dementia care as part of their services. They work with families whose loved ones are living with different stages of dementia. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Acacia House scores in the positive-but-limited range. All five domains were rated Good at the last inspection, and the home improved from a previous Requires Improvement rating, which is encouraging. However, the inspection report available contains very little specific observational detail, resident testimony, or named examples, so scores reflect the positive official rating rather than rich confirming evidence.
Homes in South East typically score 68–82.Worth a visit
Acacia House in Tenterden holds a Good rating across all five inspection domains, awarded at the November 2020 inspection and confirmed as still current following an information review in July 2023. Notably, the home improved from a previous Requires Improvement rating, which suggests genuine progress was made. It is registered for nursing care, dementia, and physical disabilities, and has 47 beds. The named management structure is in place with a registered manager and nominated individual recorded. The main uncertainty here is that the published report provides very little specific detail: no direct quotes from your parent's future neighbours, no inspector observations of daily life, and no named examples of practice. This is not unusual for a 2020 report, but it means you cannot rely on the rating alone. Before you commit to a place, visit at a mealtime to see how staff interact with residents who need help eating, ask for the night staffing numbers (how many qualified nurses are on between 10pm and 6am across 47 beds), and find out exactly what happened to earn the previous Requires Improvement rating and what changed. Those three things will tell you far more than the paperwork.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Acacia House Nursing Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Acacia House Nursing Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Dementia care home serving the Tenterden community
Acacia House – Tenterden – Your Trusted nursing home
Acacia House in Tenterden provides residential care for older adults, including those living with dementia and physical disabilities. The home welcomes adults over 65 who need support with daily living.
Who they care for
The team at Acacia House cares for residents with dementia and physical disabilities. They support adults over 65 who need help with everyday tasks.
The home includes dementia care as part of their services. They work with families whose loved ones are living with different stages of dementia.
“If you're exploring care options in Tenterden, visiting Acacia House could help you understand if it's the right fit for your family.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Acacia House scores in the positive-but-limited range. All five domains were rated Good at the last inspection, and the home improved from a previous Requires Improvement rating, which is encouraging. However, the inspection report available contains very little specific observational detail, resident testimony, or named examples, so scores reflect the positive official rating rather than rich confirming evidence.
Homes in South East typically score 68–82.Worth a visit
Acacia House in Tenterden holds a Good rating across all five inspection domains, awarded at the November 2020 inspection and confirmed as still current following an information review in July 2023. Notably, the home improved from a previous Requires Improvement rating, which suggests genuine progress was made. It is registered for nursing care, dementia, and physical disabilities, and has 47 beds. The named management structure is in place with a registered manager and nominated individual recorded. The main uncertainty here is that the published report provides very little specific detail: no direct quotes from your parent's future neighbours, no inspector observations of daily life, and no named examples of practice. This is not unusual for a 2020 report, but it means you cannot rely on the rating alone. Before you commit to a place, visit at a mealtime to see how staff interact with residents who need help eating, ask for the night staffing numbers (how many qualified nurses are on between 10pm and 6am across 47 beds), and find out exactly what happened to earn the previous Requires Improvement rating and what changed. Those three things will tell you far more than the paperwork.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Acacia House Nursing Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Acacia House Nursing Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Dementia care home serving the Tenterden community
Acacia House – Tenterden – Your Trusted nursing home
Acacia House in Tenterden provides residential care for older adults, including those living with dementia and physical disabilities. The home welcomes adults over 65 who need support with daily living.
Who they care for
The team at Acacia House cares for residents with dementia and physical disabilities. They support adults over 65 who need help with everyday tasks.
The home includes dementia care as part of their services. They work with families whose loved ones are living with different stages of dementia.
“If you're exploring care options in Tenterden, visiting Acacia House could help you understand if it's the right fit for your family.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
