Ackroyd house
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds52
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
- Last inspected2019-11-14
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families describe walking into a place that feels alive with warmth and activity. The atmosphere here seems to lift spirits, with staff who bring genuine energy to their interactions with residents. There's a sense that people aren't just cared for but truly engaged with throughout their day.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness72
- Activities & engagement65
- Food quality65
- Healthcare72
- Management & leadership75
- Resident happiness70
What inspectors found
Inspected 2019-11-14
Is this home safe?
Is the care effective?
The Effective domain was rated Good at the September 2024 assessment. The home specialises in dementia care alongside general nursing, which requires staff to hold appropriate training and for care plans to reflect individual needs. The published summary does not include specific detail about care plan quality, GP access arrangements, dementia training content, or how food choices are managed for residents with complex needs. Nursing home registration means the home must meet higher clinical standards than a residential-only setting.Is this home caring?
Ackroyd House was rated Good for Caring at the September 2024 assessment. This domain covers how staff treat residents day to day, including respect for dignity, privacy, and individual preferences. The published summary does not include specific inspector observations about staff interactions, preferred name use, or how staff respond when residents are distressed. The improvement from Requires Improvement suggests the home addressed earlier concerns in this area.Is the home responsive?
The Responsive domain was rated Good at the September 2024 assessment. Responsive care covers whether the home tailors daily life to individual preferences, offers meaningful activities, and supports residents to maintain independence. The home's dementia specialism means this domain is particularly important, as people living with dementia benefit most from activities matched to their personal history and abilities. The published summary does not include specific detail about the activities programme, one-to-one engagement, or how the home supports residents who cannot join group activities.Is the home well-led?
Ackroyd House was rated Good for Well-led at the September 2024 assessment, improving from Requires Improvement. The home is managed by a registered manager and has a nominated individual responsible for oversight. The organisation running the home is Ackroyd House Limited. The published summary does not include specific detail about manager visibility, staff culture, or how the home handles complaints and incidents. The improvement in this domain is significant because leadership quality is widely recognised as the strongest predictor of whether overall quality is sustained.
Source: CQC inspection report →
What the evidence base says
The home welcomes both younger adults under 65 and older residents, with specific experience in dementia care. This mix of ages brings its own dynamic to the community. For those living with dementia, the team understands the importance of maintaining connection and engagement. Their approach focuses on creating moments of genuine interaction that help residents feel valued as individuals. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Ackroyd House improved from Requires Improvement to Good across all five domains at its September 2024 assessment, which is an encouraging sign of progress. However, because individual domain findings are not detailed in the published summary available, many scores reflect the Good rating itself rather than specific observed evidence, so the overall family score sits in the mid-70s rather than higher.
Homes in Yorkshire & Humberside typically score 68–82.The three-lens summary
What families tell us
Families describe walking into a place that feels alive with warmth and activity. The atmosphere here seems to lift spirits, with staff who bring genuine energy to their interactions with residents. There's a sense that people aren't just cared for but truly engaged with throughout their day.
What inspectors have recorded
What stands out is how staff across every role seem to approach their work with real kindness. Families have noticed this particularly during difficult times, when end-of-life care has been handled with the dignity and comfort their loved ones deserved.
How it sits against good practice
While experiences vary as with any care setting, speaking directly with the team can help you understand their current approach to the things that matter most to your family.
Worth a visit
Ackroyd House on Moorgate Road in Rotherham was assessed in September 2024 and rated Good across all five domains: Safe, Effective, Caring, Responsive, and Well-led. This is a meaningful improvement from a previous rating of Requires Improvement, and the full report was published in February 2025. The home provides nursing care for up to 52 adults, including people living with dementia, and is registered for both over-65 and under-65 age groups. The main uncertainty here is practical: the published inspection summary does not include the detailed narrative findings that would let us tell you specifically what inspectors observed about staff warmth, food quality, activities, or night staffing. The Good rating tells you the direction of travel is positive, but you should visit in person and use the checklist questions below to test whether the improvements hold in everyday life. Pay particular attention to how staff interact with residents in corridors and communal areas, and ask the manager directly about staffing levels on night shifts.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Ackroyd house measures up against the other homes you’re considering. Free account.
In Their Own Words
How Ackroyd house describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where genuine kindness meets everyday care in Rotherham
Ackroyd House – Expert Care in Rotherham
Finding the right care can feel overwhelming, especially when you're looking for somewhere that truly understands what matters. Ackroyd House in Rotherham offers residential care for adults of all ages, including those living with dementia. The home has built its approach around creating an atmosphere where residents feel genuinely valued and families feel heard.
Who they care for
The home welcomes both younger adults under 65 and older residents, with specific experience in dementia care. This mix of ages brings its own dynamic to the community.
For those living with dementia, the team understands the importance of maintaining connection and engagement. Their approach focuses on creating moments of genuine interaction that help residents feel valued as individuals.
“While experiences vary as with any care setting, speaking directly with the team can help you understand their current approach to the things that matter most to your family.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Ackroyd House improved from Requires Improvement to Good across all five domains at its September 2024 assessment, which is an encouraging sign of progress. However, because individual domain findings are not detailed in the published summary available, many scores reflect the Good rating itself rather than specific observed evidence, so the overall family score sits in the mid-70s rather than higher.
Homes in Yorkshire & Humberside typically score 68–82.The three-lens summary
What families tell us
Families describe walking into a place that feels alive with warmth and activity. The atmosphere here seems to lift spirits, with staff who bring genuine energy to their interactions with residents. There's a sense that people aren't just cared for but truly engaged with throughout their day.
What inspectors have recorded
What stands out is how staff across every role seem to approach their work with real kindness. Families have noticed this particularly during difficult times, when end-of-life care has been handled with the dignity and comfort their loved ones deserved.
How it sits against good practice
While experiences vary as with any care setting, speaking directly with the team can help you understand their current approach to the things that matter most to your family.
Worth a visit
Ackroyd House on Moorgate Road in Rotherham was assessed in September 2024 and rated Good across all five domains: Safe, Effective, Caring, Responsive, and Well-led. This is a meaningful improvement from a previous rating of Requires Improvement, and the full report was published in February 2025. The home provides nursing care for up to 52 adults, including people living with dementia, and is registered for both over-65 and under-65 age groups. The main uncertainty here is practical: the published inspection summary does not include the detailed narrative findings that would let us tell you specifically what inspectors observed about staff warmth, food quality, activities, or night staffing. The Good rating tells you the direction of travel is positive, but you should visit in person and use the checklist questions below to test whether the improvements hold in everyday life. Pay particular attention to how staff interact with residents in corridors and communal areas, and ask the manager directly about staffing levels on night shifts.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Ackroyd house measures up against the other homes you’re considering. Free account.
In Their Own Words
How Ackroyd house describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where genuine kindness meets everyday care in Rotherham
Ackroyd House – Expert Care in Rotherham
Finding the right care can feel overwhelming, especially when you're looking for somewhere that truly understands what matters. Ackroyd House in Rotherham offers residential care for adults of all ages, including those living with dementia. The home has built its approach around creating an atmosphere where residents feel genuinely valued and families feel heard.
Who they care for
The home welcomes both younger adults under 65 and older residents, with specific experience in dementia care. This mix of ages brings its own dynamic to the community.
For those living with dementia, the team understands the importance of maintaining connection and engagement. Their approach focuses on creating moments of genuine interaction that help residents feel valued as individuals.
Management & ethos
What stands out is how staff across every role seem to approach their work with real kindness. Families have noticed this particularly during difficult times, when end-of-life care has been handled with the dignity and comfort their loved ones deserved.
“While experiences vary as with any care setting, speaking directly with the team can help you understand their current approach to the things that matter most to your family.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
