Dementia Care Home

Albert House Residential Home

22 Albert Road, Colne, Lancashire, BB8 0AA

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds29
  • SpecialismsCaring for adults over 65 yrs, Dementia
  • Last inspected2017-11-28

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Visitors to Albert House notice the friendly atmosphere straight away. Staff members have built a reputation for being approachable and welcoming, making it easier for families during what can be difficult visits.

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity60
  • Cleanliness50
  • Activities & engagement50
  • Food quality50
  • Healthcare50
  • Management & leadership65
  • Resident happiness55
Section 02

What inspectors found

Inspected 2017-11-28

  • Is this home safe?

    Requires improvement
    Safe was rated Requires Improvement at the March 2021 inspection. This was the only domain below Good in the overall profile. The published report text does not detail the specific concerns that led to this rating, so it is not possible to confirm whether the issue related to staffing levels, medicines management, falls, infection control, or another area. The home was otherwise rated Good across all other domains at the same inspection.
    Verified by inspector
  • Is the care effective?

    Good
    Effective was rated Good at the March 2021 inspection. This domain covers staff training, care planning, healthcare access, and food. The published report text does not include specific examples of what inspectors observed or recorded in this domain. A Good rating indicates inspectors were satisfied overall, but the absence of detail means it is not possible to confirm the depth of dementia-specific training, how frequently care plans are reviewed, or how reliably healthcare professionals are involved.
    Verified by inspector
  • Is this home caring?

    Good
    Caring was rated Good at the March 2021 inspection. This domain covers staff warmth, dignity, respect, and how well the home supports independence. The published report text does not include direct observations of staff interactions or quotes from residents or relatives. A Good rating indicates inspectors were satisfied with the overall standard of care, but the lack of specific detail means this finding cannot be independently verified from the published text alone.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    Responsive was rated Good at the March 2021 inspection. This domain covers activities, individual engagement, and whether the home adapts to each person's needs and preferences. The published report text does not include examples of specific activities, one-to-one engagement, or how the home supports people who cannot participate in group activities. A Good rating indicates inspectors were satisfied at the time of the inspection.
    Verified by inspector
  • Is the home well-led?

    Good
    Well-led was rated Good at the March 2021 inspection. The home has a named registered manager and a nominated individual recorded at the time of inspection. A Good rating for Well-led indicates inspectors found adequate governance, a supportive culture, and sufficient accountability. The published report text does not include detail about management visibility, staff satisfaction, or how the home handles complaints and concerns.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home provides specialist dementia care alongside general residential support for older adults. Their focus remains on maintaining dignity and respect throughout all aspects of daily care. For residents living with dementia, Albert House takes a respectful, person-centred approach. The team understands the importance of maintaining dignity while providing the specialist support each individual needs. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Albert House scores in the mid-range because the inspection confirmed a Good overall rating across most areas, but the Requires Improvement finding for Safe, combined with very limited specific detail in the published report, means families cannot yet see the full picture. The scores reflect what was confirmed, not what was assumed.

Homes in North West typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Visitors to Albert House notice the friendly atmosphere straight away. Staff members have built a reputation for being approachable and welcoming, making it easier for families during what can be difficult visits.

Lens 02

What inspectors have recorded

Lens 03

How it sits against good practice

Getting to know Albert House properly means seeing it for yourself — the atmosphere speaks volumes.

DCC Recommendation

Worth a visit

Albert House Residential Home, on Albert Road in Colne, was rated Good overall at its last inspection in March 2021. Inspectors found the home satisfactory across four of the five domains: Effective, Caring, Responsive, and Well-led. The home specialises in dementia care and personal care for adults over 65, with 29 beds, and has a named registered manager in post. The main concern to investigate is the Requires Improvement rating for Safe, which was the only domain to fall below Good. The published report text is limited, so it is not possible to identify exactly what drove that finding. Before visiting, ask the manager specifically what the Safe concerns were, what actions were taken in response, and whether a follow-up inspection has since confirmed improvement. The 2021 inspection date also means the findings are now several years old, and much may have changed in either direction. A personal visit, with specific questions about night staffing, agency use, and how the home has developed since 2021, is essential before making a decision.

The three questions to ask when you visit

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In Their Own Words

How Albert House Residential Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Albert House Residential Home says about itself

Respectful care in the heart of Colne

Residential home in Colne: True Peace of Mind

When families need residential care that treats their loved ones with genuine respect, Albert House in Colne offers a reassuring option. This North West care home specialises in supporting adults over 65, including those living with dementia. Families who've spent time here often comment on the respectful approach staff take with every resident.

Care & specialisms

Who they care for

    The home provides specialist dementia care alongside general residential support for older adults. Their focus remains on maintaining dignity and respect throughout all aspects of daily care.

    How they describe their dementia care

    For residents living with dementia, Albert House takes a respectful, person-centred approach. The team understands the importance of maintaining dignity while providing the specialist support each individual needs.

    “Getting to know Albert House properly means seeing it for yourself — the atmosphere speaks volumes.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

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