Dementia Care Home

Albion Court Care Home – Avery Healthcare

Clinton Street, Birmingham, West Midlands, B18 4BJ

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
62/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds89
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions, Physical disabilities, Sensory impairment
  • Last inspected2020-03-20

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families visiting have commented on the warmth they see in everyday interactions between staff and residents. During activities, staff are described as friendly and helpful, taking time to engage with residents in a way that feels natural and caring.

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity58
  • Cleanliness60
  • Activities & engagement50
  • Food quality50
  • Healthcare58
  • Management & leadership42
  • Resident happiness55
Section 02

What inspectors found

Inspected 2020-03-20

  • Is this home safe?

    Good
    Inspectors rated this domain Good at the March 2020 inspection. This means they were satisfied that risks were being managed, medicines were handled appropriately, and staffing was sufficient at the time of the visit. The home accommodates up to 89 people across a range of needs including dementia, mental health conditions, and physical disabilities. No specific detail about night staffing ratios, falls management, or infection control practices is recorded in the published summary. The inspection was carried out over four years before this report was reviewed.
    Verified by inspector
  • Is the care effective?

    Good
    Inspectors rated this domain Good at the March 2020 inspection. A Good rating for Effective typically means care plans were found to be in place, staff training was considered adequate, and healthcare professionals such as GPs could be accessed when needed. The home's specialisms include dementia, mental health conditions, and sensory impairment, all of which require specific staff competencies. No detail about dementia training content, care plan review frequency, or food quality is recorded in the published summary.
    Verified by inspector
  • Is this home caring?

    Good
    Inspectors rated this domain Good at the March 2020 inspection. A Good rating for Caring means inspectors were satisfied that staff treated people with dignity and respect and supported their independence. The home cares for a wide range of needs, including people with dementia and mental health conditions, where kindness and patience in daily interactions are particularly important. No direct observations, resident quotes, or family testimony are published in the available summary. Without specific evidence it is not possible to describe what care actually looked like on the day of the inspection.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    Inspectors rated this domain Good at the March 2020 inspection. Responsive covers whether the home tailors care to individual needs, whether activities are meaningful, and whether people's preferences and histories are recognised in daily life. The home lists dementia, mental health conditions, physical disabilities, and sensory impairment among its specialisms, all of which require genuinely personalised approaches. No specific detail about the activity programme, one-to-one engagement, or how individual preferences are recorded is available in the published summary.
    Verified by inspector
  • Is the home well-led?

    Requires improvement
    Inspectors rated this domain Requires Improvement at the March 2020 inspection, and this rating had not changed as of the July 2023 monitoring review. This means inspectors identified specific concerns about management or governance that had not been fully resolved at the time of inspection, and there was no evidence by July 2023 to prompt a reassessment upward. The home is operated by Avery Homes (Nelson) Limited, with a nominated individual named in the registration. No detail about the nature of the governance concerns, manager tenure, or staff culture is available in the published summary.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home cares for people with a range of needs including dementia, sensory impairments, mental health conditions and physical disabilities. They welcome both younger adults under 65 and older residents. For residents living with dementia, the structured activity programme seems particularly beneficial. Visitors have noticed how engaged people become during music and sensory sessions, with some families reporting their relatives appear noticeably more relaxed during these activities. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

62/ 100

DCC Family Score

Albion Court Care Centre scores 62 out of 100. Most domains were rated Good at the last inspection, which is a genuine improvement from the previous Requires Improvement rating, but the Well-led domain remains Requires Improvement and the published report contains very little specific detail to give families confidence in day-to-day life here.

Homes in West Midlands typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families visiting have commented on the warmth they see in everyday interactions between staff and residents. During activities, staff are described as friendly and helpful, taking time to engage with residents in a way that feels natural and caring.

Lens 02

What inspectors have recorded

Lens 03

How it sits against good practice

If you're considering Albion Court for someone you love, arranging a visit during one of their activity sessions might give you a real sense of daily life there.

DCC Recommendation

Worth a visit

Albion Court Care Centre, on Clinton Street in Birmingham, was rated Good overall at its inspection in March 2020, having improved from a previous rating of Requires Improvement. Inspectors rated Safe, Effective, Caring, and Responsive as Good. That upward trend is genuinely encouraging and suggests the home addressed whatever prompted the earlier concerns. However, the Well-led domain remains at Requires Improvement, which means inspectors had specific reservations about management and governance that had not been fully resolved. The published inspection summary contains very little specific detail: no direct quotes from your parent, from relatives, or from staff, and no concrete inspector observations about daily life. The inspection was also conducted in March 2020, over four years before this report was compiled in July 2023, so a great deal may have changed. Before making a decision, visit in person, ask to speak with the registered manager, and request specific answers to the questions in the checklist below.

The three questions to ask when you visit

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In Their Own Words

How Albion Court Care Home – Avery Healthcare describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Albion Court Care Home – Avery Healthcare says about itself

Birmingham care home where music sessions bring real moments of connection

Albion Court Care Centre – Your Trusted nursing home

When families are searching for the right care, they often wonder if their loved one will find moments of genuine enjoyment in their new surroundings. At Albion Court Care Centre in Birmingham, visitors have noticed how residents come alive during the regular music and percussion sessions. The home welcomes community groups who bring everything from fitness classes to cultural celebrations, creating a rhythm to the week that many residents seem to genuinely appreciate.

Care & specialisms

Who they care for

    The home cares for people with a range of needs including dementia, sensory impairments, mental health conditions and physical disabilities. They welcome both younger adults under 65 and older residents.

    How they describe their dementia care

    For residents living with dementia, the structured activity programme seems particularly beneficial. Visitors have noticed how engaged people become during music and sensory sessions, with some families reporting their relatives appear noticeably more relaxed during these activities.

    “If you're considering Albion Court for someone you love, arranging a visit during one of their activity sessions might give you a real sense of daily life there.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

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