Dementia Care Home

Alexandra Rose Residential Care Home

358 Havant Road, Portsmouth, Hampshire, PO6 1NE

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds32
  • SpecialismsCaring for adults over 65 yrs, Dementia
  • Last inspected2017-10-03

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families mention how clean and bright the home feels when they visit. Residents seem genuinely settled here, with staff who are properly engaged with the people they care for — not just going through the motions.

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity55
  • Cleanliness55
  • Activities & engagement50
  • Food quality50
  • Healthcare55
  • Management & leadership60
  • Resident happiness55
Section 02

What inspectors found

Inspected 2017-10-03

  • Is this home safe?

    Good
    The Safe domain was rated Good at the March 2022 inspection. No specific concerns about staffing, medicines management, falls, or infection control were raised in the published summary. Beyond the Good rating itself, no detail about staffing numbers, agency use, or incident-learning processes was included in the available text.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good at the March 2022 inspection. This domain covers care planning, staff training, healthcare access, nutritional support, and how well the home coordinates with GPs and other professionals. No specific examples of any of these practices were included in the published text.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good at the March 2022 inspection. This domain covers staff warmth, dignity, respect, and how well staff support residents' independence. No specific inspector observations, resident quotes, or family testimonies were included in the published inspection summary.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good at the March 2022 inspection. This domain covers activities, engagement, individual preferences, and end-of-life care planning. No specific activities were named, no examples of individual engagement were described, and no information about end-of-life planning was included in the published text.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-led domain was rated Good at the March 2022 inspection. A registered manager and nominated individual are confirmed to be in post. The home is operated by Riva Limited. No detail about management visibility, staff culture, governance systems, or how the home handles complaints and incidents was included in the published text.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home provides residential care for people over 65, with particular experience supporting those living with dementia. While the home lists dementia care as a specialism, it's worth asking about their specific approach and what support they offer for different stages of the condition. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Alexandra Rose scored 72 out of 100. Every domain was rated Good at the last inspection, but the published report contains very little specific detail, meaning this score reflects a confirmed Good rating without the granular evidence that would push it higher.

Homes in South East typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families mention how clean and bright the home feels when they visit. Residents seem genuinely settled here, with staff who are properly engaged with the people they care for — not just going through the motions.

Lens 02

What inspectors have recorded

Getting in touch with the home seems refreshingly straightforward. When families have questions or concerns, they report getting quick responses from staff who actually engage with what they're asking about.

Lens 03

How it sits against good practice

Some families have been happy here for years, which says something about the consistency of care.

DCC Recommendation

Worth a visit

Alexandra Rose Residential Care Home, at 358 Havant Road in Portsmouth, was rated Good across all five inspection domains at its last full inspection in March 2022. The home is registered to provide care for adults over 65, including people with dementia, and has 32 beds. A registered manager and nominated individual are confirmed to be in post, which is a basic but important marker of stable leadership. The main limitation of this report is that the published inspection text provides almost no specific detail: no direct observations, no resident or family quotes, and no concrete examples of practice. A Good rating matters, but the evidence behind it is not visible here. Before visiting, prepare a list of specific questions covering night staffing ratios, agency use, dementia training content, and how the home communicates with families. During your visit, notice whether staff greet your parent by name without prompting, whether corridors feel calm and unhurried, and whether the home can show you a real activity schedule rather than a printed template.

The three questions to ask when you visit

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In Their Own Words

How Alexandra Rose Residential Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Alexandra Rose Residential Care Home says about itself

Caring staff and cheerful activities bring contentment to Portsmouth residents

Residential home in Portsmouth: True Peace of Mind

When families describe their loved ones as content and settled, it speaks volumes about the care they're receiving. Alexandra Rose Residential Care Home in Portsmouth creates this sense of wellbeing through attentive staff and a programme of activities that keeps residents engaged. The home specialises in caring for people over 65, including those living with dementia.

Care & specialisms

Who they care for

    The home provides residential care for people over 65, with particular experience supporting those living with dementia.

    How they describe their dementia care

    While the home lists dementia care as a specialism, it's worth asking about their specific approach and what support they offer for different stages of the condition.

    “Some families have been happy here for years, which says something about the consistency of care.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

    Not sure if it's dementia or just ageing? Here's the checklist your GP will use.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

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    Card Game

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    Memory Box

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    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

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