Dementia Care Home

Alice House

8 Queens Road, Weston Super Mare, Somerset, BS23 2LQ

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
75/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”68%

of reviewers answered yes

Good to know

  • Registered beds32
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
  • Last inspected2020-02-25

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness70
  • Activities & engagement60
  • Food quality60
  • Healthcare68
  • Management & leadership72
  • Resident happiness68
Section 02

What inspectors found

Inspected 2020-02-25

  • Is this home safe?

    Not yet rated
    The September 2025 inspection rated the Safe domain as Good. No specific concerns were recorded in the published findings. The home is registered for 32 beds and cares for people living with dementia, a group for whom consistent, familiar staffing and robust incident-learning processes are particularly important. The published report does not include detail on night staffing numbers, agency staff usage, falls management, or medicines administration processes.
    Verified by inspector
  • Is the care effective?

    Not yet rated
    The Effective domain was rated Good at the September 2025 inspection. The published text does not include specific findings about care plan quality, GP access, dementia training content, medicines management, or food provision. The home's registration as a dementia specialism service means it is expected to demonstrate specific competencies in these areas, but the detail is not visible in the published summary.
    Verified by inspector
  • Is this home caring?

    Not yet rated
    The Caring domain was rated Good at the September 2025 inspection. Staff warmth and compassion are the two highest-weighted themes in family satisfaction data, yet the published inspection text includes no direct observations of staff interactions, no resident or family quotes, and no specific examples of how dignity and privacy are maintained. The Good rating means inspectors did not find failures, but the absence of detail limits what can be said with confidence.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Not yet rated
    The Responsive domain was rated Good at the September 2025 inspection. No specific findings about activities, one-to-one engagement, end-of-life planning, or individual care responsiveness are included in the published summary. For a home with a dementia specialism, responsiveness includes whether the environment and daily rhythm are designed around individual needs rather than institutional convenience.
    Verified by inspector
  • Is the home well-led?

    Not yet rated
    The Well-led domain was rated Good at the September 2025 inspection. Mrs Laura Jane Collard is the registered manager, and Mr Oliver Sydney Kenneth Larkin is the nominated individual at provider level. The published text does not describe how long the manager has been in post, how visible she is day to day, how staff are supported to raise concerns, or how the home responds to feedback from families. These are the factors that Good Practice research most closely links to leadership quality.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The team at Alice House specialises in dementia care and supports both younger adults under 65 and older residents. This mixed-age approach allows for tailored care plans that meet individual needs across different life stages. For those living with dementia, the home provides specialist support within its modernised facilities. The team works to maintain residents' abilities and comfort through individualised care approaches. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

75/ 100

DCC Family Score

Alice House scored 75 out of 100. Every domain was rated Good at the most recent inspection, which is a positive foundation, but the published report text contains limited specific detail, observations, or direct testimony to push individual scores higher.

Homes in South West typically score 68–82.
DCC Recommendation

Worth a visit

Alice House, at 8 Queens Road, Weston-super-Mare, was assessed in September 2025 and rated Good across all five inspection domains: Safe, Effective, Caring, Responsive, and Well-led. The report was published in December 2025. The home is registered for 32 beds and is listed as a specialist service for people living with dementia, as well as adults over and under 65. A named registered manager, Mrs Laura Jane Collard, is in post, and a nominated individual is identified at provider level. The main limitation of this report, from your perspective as someone choosing a home for your parent, is that the published text contains very little specific detail. Inspectors awarded Good ratings in every domain, but the findings available do not include direct observations of care interactions, resident or family testimony, or specific information about staffing levels, night cover, activity programmes, food quality, or dementia-specific practice. Before making any decision, visit in person, ask to see last month's actual staffing rotas and activity records, and observe how staff interact with the people who live there during an unscheduled time such as mid-morning or after lunch.

The three questions to ask when you visit

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In Their Own Words

How Alice House describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Alice House says about itself

Specialist dementia care in modernised Weston Super Mare setting

Dedicated residential home Support in Weston Super Mare

Alice House in Weston Super Mare provides specialist care for older adults and those living with dementia. The home welcomes younger adults under 65 alongside older residents, creating a diverse community. Recent regulatory concerns mean families should visit to form their own impressions of the current care standards.

Care & specialisms

Who they care for

    The team at Alice House specialises in dementia care and supports both younger adults under 65 and older residents. This mixed-age approach allows for tailored care plans that meet individual needs across different life stages.

    How they describe their dementia care

    For those living with dementia, the home provides specialist support within its modernised facilities. The team works to maintain residents' abilities and comfort through individualised care approaches.

    “With recent regulatory changes underway, visiting Alice House will give you the clearest picture of their current care provision.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

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    Card Game

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    Memory Box

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    Digital Photoframe

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    Digital Calendar

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