Dementia Care Home

Asterbury Place Care Home – Care UK

76 Aster Road, Ipswich, Suffolk, IP2 0NR

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
81/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”75%

of reviewers answered yes

Good to know

  • Registered beds80
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities
  • Last inspected2019-04-04

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families talk about the relief they feel when visiting. They see residents chatting together, joining in activities they actually enjoy, and being treated as the individuals they've always been. There's a real sense of community here, with staff who remember residents' stories and preferences rather than just their care needs.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness70
  • Activities & engagement88
  • Food quality65
  • Healthcare72
  • Management & leadership88
  • Resident happiness75
Section 02

What inspectors found

Inspected 2019-04-04

  • Is this home safe?

    Good
    The Safe domain was rated Good at the February 2019 inspection. This means inspectors were satisfied that people living at Asterbury Place were protected from avoidable harm and that medicines were managed safely. A Good Safe rating also requires evidence that the home reports and acts on safeguarding concerns appropriately. The published summary does not provide specific figures for staffing levels, night cover, or agency use.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good at the February 2019 inspection. This covers staff training, care planning, and how well the home supports your parent's health needs, including access to GPs, nurses, and other healthcare professionals. The home lists dementia as a specialism, and a Good Effective rating requires inspectors to be satisfied that staff have the training to support people with dementia well. Specific detail about dementia training content, care plan review frequency, or nutrition management is not included in the published summary.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good at the February 2019 inspection. Inspectors assess this domain by observing how staff interact with residents, whether people are treated with dignity and respect, and whether individuals can maintain their independence where possible. A Good rating in Caring confirms that inspectors were satisfied the home met these standards. The published summary does not include direct quotes from residents or relatives, nor specific observations about how staff responded to distress or supported people at mealtimes.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Outstanding
    The Responsive domain was rated Outstanding at the February 2019 inspection. This is the domain inspectors use to judge whether a home treats people as individuals, tailors activities and daily life to personal preferences, and handles complaints constructively. Outstanding is awarded only when inspectors find clear, specific evidence that the home goes beyond compliance and genuinely shapes care around the individual. The published summary does not include the specific examples or resident testimonies that would have contributed to this rating, but the rating itself is a strong signal.
    Verified by inspector
  • Is the home well-led?

    Outstanding
    The Well-led domain was rated Outstanding at the February 2019 inspection. This covers the quality of leadership, governance, culture, and how the home uses feedback and incidents to improve. An Outstanding Well-led rating requires inspectors to find that leadership is embedded in practice, that staff feel supported and able to speak up, and that the home has clear systems for monitoring and improving quality. A registered manager and nominated individual are both named in the registration record. The home has been reviewed in July 2023 with no change to the rating.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    Asterbury Place provides care for adults both under and over 65, including those living with dementia or physical disabilities. This mix of ages and needs creates a varied community within the home. For residents with dementia, the home offers both group activities and one-to-one time, adapting to what works best for each person. Staff work to maintain connections with each resident's past and preferences. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

81/ 100

DCC Family Score

Asterbury Place scores well overall, with particular strength in how it is run and how it keeps your parent engaged and living a meaningful life. Scores in areas like food and cleanliness reflect limited specific detail in the published inspection findings rather than any identified concern.

Homes in East typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families talk about the relief they feel when visiting. They see residents chatting together, joining in activities they actually enjoy, and being treated as the individuals they've always been. There's a real sense of community here, with staff who remember residents' stories and preferences rather than just their care needs.

Lens 02

What inspectors have recorded

Families express particular confidence in how the home handles medication and health monitoring. They describe staff who spot changes early, whether that's helping someone regain weight or caring for wounds properly. The security arrangements give families reassurance, while still making visits feel natural and unrestricted.

Lens 03

How it sits against good practice

Every family's care journey is different, and what matters most varies from person to person. The best way to know if Asterbury Place could be right for your family is to visit and see for yourself.

DCC Recommendation

Worth a visit

Asterbury Place, on Aster Road in Ipswich, was rated Outstanding at its last inspection in February 2019, having improved from a previous rating of Good. Inspectors rated the home Outstanding in two domains: how it is led and how it responds to the individual needs of the people who live there. The remaining three domains, covering safety, effectiveness, and how staff treat people, were all rated Good. The home is run by Care UK Community Partnerships Ltd and cares for up to 80 people, including those living with dementia and physical disabilities, across a range of age groups. The main uncertainty here is that this inspection was carried out in 2019, making the findings over five years old at the time of the most recent monitoring review in July 2023. The rating was not changed at that review, which means inspectors found no immediate cause for concern, but a lot can change in five years, including the manager, the staffing team, and the culture of a home. The published summary does not include specific quotes, observations about food, night staffing numbers, or detail about how families are kept involved. Before you make a decision, ask to see last week's actual staffing rota (not the template), ask how many permanent staff work on the dementia unit overnight, and spend time in a communal area at an unscheduled time to observe how staff and residents interact when no formal activity is taking place.

The three questions to ask when you visit

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In Their Own Words

How Asterbury Place Care Home – Care UK describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Asterbury Place Care Home – Care UK says about itself

Where residents find friendship and families find reassurance in Ipswich

Nursing home in Ipswich: True Peace of Mind

Choosing care means trusting strangers with someone you love, and that's never easy. At Asterbury Place in East Ipswich, families describe finding something they hadn't expected — a place where residents make new friends and staff remember the little things that matter. It's those personal touches, from knowing how someone takes their tea to tailoring activities around individual interests, that seem to make the difference here.

Care & specialisms

Who they care for

    Asterbury Place provides care for adults both under and over 65, including those living with dementia or physical disabilities. This mix of ages and needs creates a varied community within the home.

    How they describe their dementia care

    For residents with dementia, the home offers both group activities and one-to-one time, adapting to what works best for each person. Staff work to maintain connections with each resident's past and preferences.

    “Every family's care journey is different, and what matters most varies from person to person. The best way to know if Asterbury Place could be right for your family is to visit and see for yourself.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

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