The Royal Alfred Seafarers Society
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds68
- SpecialismsCaring for adults over 65 yrs, Dementia, Physical disabilities, Sensory impairment
- Last inspected2019-06-14
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness65
- Activities & engagement62
- Food quality60
- Healthcare52
- Management & leadership72
- Resident happiness65
What inspectors found
Inspected 2019-06-14
Is this home safe?
Is the care effective?
The Effective domain was rated Requires Improvement at the April 2019 inspection. This is the one domain where inspectors identified that standards did not meet expectations. The published summary does not spell out the specific findings that led to this rating, so it is not possible to say from the public record exactly what was inadequate, whether that related to staff training, care plan quality, healthcare access, nutritional monitoring, or some combination of these. No follow-up full inspection has been published since 2019. The July 2023 monitoring review did not result in a rating change, but it was a desk-based review of available data rather than an on-site inspection.Is this home caring?
The Caring domain was rated Good at the April 2019 inspection. The published summary does not include specific inspector observations, staff interactions, or resident and relative quotes that would allow a detailed picture to be drawn. The home cares for people with dementia, physical disabilities, and sensory impairments, meaning that skilled, individualised caring approaches matter more here than in a home with less complex needs. No concerns about dignity, privacy, or respect were recorded in the published findings.Is the home responsive?
The Responsive domain was rated Good at the April 2019 inspection. This domain covers whether the home provides activities and engagement that are meaningful to individuals, whether it responds to changing needs, and whether end-of-life care is planned and personalised. The published summary does not include specific details about the activities programme, individual engagement approaches, or how the home responds to complaints or changing needs. For a home supporting people with dementia and sensory impairments, the quality of one-to-one engagement for people who cannot participate in group activities is particularly important.Is the home well-led?
The Well-led domain was rated Good at the April 2019 inspection. The registered manager at the time of inspection was Mrs Alice-Cristina Mitroi, with Mr David John Douglas Dominy listed as the nominated individual. The home is run by the Royal Alfred Seafarers' Society, a specialist organisation with a specific charitable focus. The published summary does not include detail on management visibility, staff culture, governance processes, or how the home learns from incidents and complaints. It is not known from the public record whether the registered manager listed in 2019 is still in post.
Source: CQC inspection report →
What the evidence base says
The team here supports residents with dementia, sensory impairments, and physical disabilities. They're equipped to help with the daily challenges these conditions bring, from communication needs to mobility support. For those living with dementia, the home provides specialized support tailored to each person's needs. The peaceful setting and structured environment help create a sense of stability and routine. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Belvedere House scores 68 out of 100, reflecting a broadly positive inspection across most areas but held back by a Requires Improvement rating for Effective, which covers training, care planning, and healthcare. The score reflects limited specific evidence across several themes, meaning there is more to ask the home directly than you would expect from a fully detailed inspection report.
Homes in South East typically score 68–82.Worth a visit
Belvedere House in Banstead was rated Good overall at its inspection in April 2019, with Good ratings for Safe, Caring, Responsive, and Well-led. The Effective domain was rated Requires Improvement, which covers how well staff are trained, how care plans are developed and reviewed, and how healthcare needs are managed. A monitoring review in July 2023 found no evidence requiring a reassessment of the rating, but no new full inspection has taken place in the intervening years, so the published findings are now over five years old. The age of this inspection is the single most important thing to weigh up. Care homes can change significantly in five years, for better or worse, through changes in management, staffing, occupancy, and ownership. The Requires Improvement in Effective has never been followed up with a published re-inspection. Before visiting, call the home and ask whether there has been any internal or external quality review since 2019, and ask specifically what was done to address the Effective rating. On your visit, pay close attention to whether care plans look detailed and up to date, and whether staff can speak fluently about your parent's individual needs.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how The Royal Alfred Seafarers Society measures up against the other homes you’re considering. Free account.
In Their Own Words
How The Royal Alfred Seafarers Society describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Specialist dementia and sensory care in peaceful Surrey surroundings
Belvedere House – Expert Care in Banstead
Finding the right support for sensory impairments or dementia requires specialist knowledge and the right environment. Belvedere House in Banstead provides focused care for these specific needs, set in Surrey's tranquil countryside. The home welcomes residents over 65 who need support with physical disabilities alongside their primary care needs.
Who they care for
The team here supports residents with dementia, sensory impairments, and physical disabilities. They're equipped to help with the daily challenges these conditions bring, from communication needs to mobility support.
For those living with dementia, the home provides specialized support tailored to each person's needs. The peaceful setting and structured environment help create a sense of stability and routine.
“To understand how Belvedere House might suit your loved one's specific needs, arranging a visit would give you the clearest picture of their approach.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Belvedere House scores 68 out of 100, reflecting a broadly positive inspection across most areas but held back by a Requires Improvement rating for Effective, which covers training, care planning, and healthcare. The score reflects limited specific evidence across several themes, meaning there is more to ask the home directly than you would expect from a fully detailed inspection report.
Homes in South East typically score 68–82.Worth a visit
Belvedere House in Banstead was rated Good overall at its inspection in April 2019, with Good ratings for Safe, Caring, Responsive, and Well-led. The Effective domain was rated Requires Improvement, which covers how well staff are trained, how care plans are developed and reviewed, and how healthcare needs are managed. A monitoring review in July 2023 found no evidence requiring a reassessment of the rating, but no new full inspection has taken place in the intervening years, so the published findings are now over five years old. The age of this inspection is the single most important thing to weigh up. Care homes can change significantly in five years, for better or worse, through changes in management, staffing, occupancy, and ownership. The Requires Improvement in Effective has never been followed up with a published re-inspection. Before visiting, call the home and ask whether there has been any internal or external quality review since 2019, and ask specifically what was done to address the Effective rating. On your visit, pay close attention to whether care plans look detailed and up to date, and whether staff can speak fluently about your parent's individual needs.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how The Royal Alfred Seafarers Society measures up against the other homes you’re considering. Free account.
In Their Own Words
How The Royal Alfred Seafarers Society describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Specialist dementia and sensory care in peaceful Surrey surroundings
Belvedere House – Expert Care in Banstead
Finding the right support for sensory impairments or dementia requires specialist knowledge and the right environment. Belvedere House in Banstead provides focused care for these specific needs, set in Surrey's tranquil countryside. The home welcomes residents over 65 who need support with physical disabilities alongside their primary care needs.
Who they care for
The team here supports residents with dementia, sensory impairments, and physical disabilities. They're equipped to help with the daily challenges these conditions bring, from communication needs to mobility support.
For those living with dementia, the home provides specialized support tailored to each person's needs. The peaceful setting and structured environment help create a sense of stability and routine.
“To understand how Belvedere House might suit your loved one's specific needs, arranging a visit would give you the clearest picture of their approach.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
