Dementia Care Home

Bethshan Nursing Home

Yewbarrow Close, Whitehaven, Cumbria, CA28 8HB

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
68/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds37
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions, Physical disabilities, Sensory impairment
  • Last inspected2018-05-02

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families have found real comfort here during difficult times. Several people have shared how staff provided gentle, dignified care when their loved ones were nearing the end of life, with attentive support that helped everyone through those precious final days.

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity55
  • Cleanliness55
  • Activities & engagement50
  • Food quality50
  • Healthcare55
  • Management & leadership60
  • Resident happiness55
Section 02

What inspectors found

Inspected 2018-05-02

  • Is this home safe?

    Good
    Bethshan was rated Good for safety at its November 2020 inspection. The published summary does not provide specific detail about staffing ratios, falls management, medicines handling, or infection control practices observed by inspectors. A monitoring review in July 2023 did not identify concerns that would require a reassessment of this rating. The home is registered as a nursing home, which means a qualified nurse should be on duty at all times, but this has not been confirmed in the available published text.
    Verified by inspector
  • Is the care effective?

    Good
    Bethshan was rated Good for effectiveness at its November 2020 inspection. The published text does not include specific observations about care planning, GP access, dementia training, or food quality. The home's specialism list includes dementia and mental health conditions, which means inspectors would have considered whether staff have relevant training, but the detail of what was found is not recorded in the available published summary.
    Verified by inspector
  • Is this home caring?

    Good
    Bethshan was rated Good for caring at its November 2020 inspection. No specific observations about staff warmth, dignity, preferred names, or responses to distress are recorded in the available published text. Staff warmth and compassion are the two highest-weighted themes in our family review data, so the absence of specific evidence here is a genuine gap in what we can tell you.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    Bethshan was rated Good for responsiveness at its November 2020 inspection. The published text does not include specific detail about the activities programme, one-to-one engagement, end-of-life planning, or how the home responds to individual preferences. The home's specialism list indicates it cares for people with a range of conditions including dementia and sensory impairment, which increases the importance of tailored, individual approaches to daily life.
    Verified by inspector
  • Is the home well-led?

    Good
    Bethshan was rated Good for well-led at its November 2020 inspection. The registered manager is named as Mrs Joy Ditchburn, with Mrs Rachel Vera Ward as the nominated individual. The published text does not describe management visibility, staff culture, governance systems, or how the home handles complaints and learning from incidents. The monitoring review of July 2023 found no evidence requiring a change in rating.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home provides specialist care for people with dementia, mental health conditions, physical disabilities and sensory impairments. They're equipped to support both younger adults under 65 and older residents. The team has experience supporting residents with dementia alongside other complex needs. They work with families to provide appropriate care as conditions progress. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

68/ 100

DCC Family Score

Every domain was rated Good at the last full inspection, which is a positive baseline, but the published report contains very little specific detail about day-to-day life at Bethshan, so the family score reflects confidence in the rating rather than rich, verifiable evidence about what your parent will experience.

Homes in North West typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families have found real comfort here during difficult times. Several people have shared how staff provided gentle, dignified care when their loved ones were nearing the end of life, with attentive support that helped everyone through those precious final days.

Lens 02

What inspectors have recorded

The team shows genuine responsiveness when families need them most. People have noticed how staff interact kindly during visits, particularly when relatives are unwell. Though experiences vary, many families have felt well-supported during their time here.

Lens 03

How it sits against good practice

If you're considering Bethshan for someone you love, visiting will give you the clearest picture of whether it feels right for your family.

DCC Recommendation

Worth a visit

Bethshan Nursing Home Limited, on Yewbarrow Close in Whitehaven, was rated Good across all five inspection domains at its last full inspection in November 2020. A monitoring review in July 2023 found nothing to suggest that rating needs to change. The home is registered as a nursing home with 37 beds and cares for people over and under 65 with dementia, mental health conditions, physical disabilities, and sensory impairment. A named registered manager, Mrs Joy Ditchburn, is recorded as being in post. The main limitation here is that the published inspection report contains very little specific detail about daily life at Bethshan. A Good rating from 2020 is a reasonable starting point, but it is now several years old and the evidence behind it is not described in enough detail to give you a clear picture of what your parent would experience day to day. Before making a decision, visit the home at an unannounced time, ask to see last week's actual staffing rota (not a template), ask specifically about night staffing numbers given this is a nursing home, and request detail on dementia training, activity provision, and how families are kept informed.

The three questions to ask when you visit

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In Their Own Words

How Bethshan Nursing Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Bethshan Nursing Home says about itself

Compassionate support when families need it most

Bethshan Nursing Home Limited – Your Trusted nursing home

When you're looking for nursing care in Whitehaven, you want somewhere that understands how precious every moment is. Bethshan Nursing Home provides residential care for people with complex needs, including dementia and physical disabilities. The home has experience caring for both younger adults and those over 65.

Care & specialisms

Who they care for

    The home provides specialist care for people with dementia, mental health conditions, physical disabilities and sensory impairments. They're equipped to support both younger adults under 65 and older residents.

    How they describe their dementia care

    The team has experience supporting residents with dementia alongside other complex needs. They work with families to provide appropriate care as conditions progress.

    “If you're considering Bethshan for someone you love, visiting will give you the clearest picture of whether it feels right for your family.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

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