Broadmeadow Registered Care Centre
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes, Rehabilitation (illness/injury)
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds48
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities
- Last inspected2019-12-05
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families talk about how staff take time with residents, never rushing them through daily routines. The atmosphere stays calm even during busy periods, with carers showing genuine patience when residents need extra support. People mention feeling heard and understood, whether they're staying for respite care or longer-term rehabilitation.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness65
- Activities & engagement55
- Food quality55
- Healthcare50
- Management & leadership72
- Resident happiness65
What inspectors found
Inspected 2019-12-05
Is this home safe?
Is the care effective?
Effective was rated Requires Improvement at the October 2020 inspection, the only domain not to reach Good. This rating covers staff training, care planning, healthcare access, nutrition, and whether the home uses its knowledge of each person to deliver consistent, appropriate care. The published summary does not detail what specific shortfalls were identified. No information is available about dementia training content, GP access arrangements, care plan review frequency, or how families are involved in planning. This remains an area of active concern until evidence of improvement is provided.Is this home caring?
Broadmeadow was rated Good for Caring at the October 2020 inspection. A Good Caring rating indicates inspectors were satisfied that staff treated residents with dignity and respect. The published summary does not include specific observational detail, direct quotes from residents or relatives, or examples of how staff responded to individual residents. No information is available about whether staff use preferred names, whether residents are given time and not rushed, or how staff handle distress in people with dementia.Is the home responsive?
Broadmeadow was rated Good for Responsive at the October 2020 inspection. This domain covers how well the home tailors its care and activities to individual residents, including how it handles complaints and supports people at end of life. The published summary contains no detail on the activity programme, individual engagement for residents with dementia, complaint handling records, or end-of-life planning. The home supports adults with dementia and physical disabilities, both of whom may need individually adapted approaches rather than group activities alone.Is the home well-led?
Broadmeadow was rated Good for Well-led at the October 2020 inspection, and a named registered manager, Mrs Emma Jane Wiltshire, was confirmed as in post alongside a nominated individual, Mrs Lisa Martin. The home is run by Kent County Council. A Good Well-led rating indicates inspectors were satisfied with governance, accountability, and the overall culture of the home. The published summary does not include detail on how the manager is visible to residents and families, how staff are supported to raise concerns, or what quality monitoring systems are in place.
Source: CQC inspection report →
What the evidence base says
Broadmeadow supports adults of all ages with physical disabilities and dementia, with particular strength in rehabilitation care. The home takes residents who need help recovering after hospital treatment or managing long-term physical conditions. The smaller unit structure helps residents with dementia feel less overwhelmed while still having space to move around safely. Staff show particular skill in helping people with dementia maintain their mobility and social connections. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Broadmeadow scores 72 out of 100, reflecting a home that has genuinely improved from a previous Requires Improvement rating, with Good ratings in four of five domains, but the Effective domain remains at Requires Improvement, meaning questions about training, care plans, and healthcare are not yet fully answered by the inspection evidence.
Homes in South East typically score 68–82.The three-lens summary
What families tell us
Families talk about how staff take time with residents, never rushing them through daily routines. The atmosphere stays calm even during busy periods, with carers showing genuine patience when residents need extra support. People mention feeling heard and understood, whether they're staying for respite care or longer-term rehabilitation.
What inspectors have recorded
Staff here understand that admitting a relative to care affects the whole family. They make themselves available to answer questions and provide updates without being asked. The team works together to create individual care plans that focus on what each resident needs to improve their independence.
How it sits against good practice
For families watching a relative struggle with mobility or recovery, finding the right support feels urgent. This Folkestone home offers both the practical rehabilitation help and the patient care that make genuine progress possible.
Worth a visit
Broadmeadow, on Park Farm Road in Folkestone, was rated Good overall at its most recent inspection in October 2020, an improvement on a previous Requires Improvement rating. Four of the five inspection domains, Safe, Caring, Responsive, and Well-led, were rated Good, and a named registered manager was confirmed as in post. The home supports adults over and under 65, including people with dementia and physical disabilities, across 48 beds and is run by Kent County Council. The main uncertainty is the Effective domain, which remained at Requires Improvement. This covers training, care plans, healthcare access, and whether the home fully understands each resident's needs. The inspection report available for this analysis contains very limited published detail, so much of what families most want to know, about staff dementia training, food quality, activity provision, night staffing, and care plan content, cannot be confirmed or ruled out from the published text. The last inspection was in October 2020, which means the findings are now several years old. Before deciding, ask the manager specifically how the Effective rating has been addressed since 2020, request an up-to-date staffing rota, and visit at lunchtime to observe staff interactions and food provision directly.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Broadmeadow Registered Care Centre measures up against the other homes you’re considering. Free account.
In Their Own Words
How Broadmeadow Registered Care Centre describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where recovery meets genuine warmth in Folkestone
Dedicated residential home,rehabilitation (illness/injury) Support in Folkestone
When families face the challenge of finding rehabilitation care that actually works, Broadmeadow in Folkestone stands out for getting people back on their feet. This care home has built its reputation on helping residents regain confidence and mobility after hospital stays or difficult periods at home. The combination of patient staff and a structured approach to recovery makes a real difference here.
Who they care for
Broadmeadow supports adults of all ages with physical disabilities and dementia, with particular strength in rehabilitation care. The home takes residents who need help recovering after hospital treatment or managing long-term physical conditions.
The smaller unit structure helps residents with dementia feel less overwhelmed while still having space to move around safely. Staff show particular skill in helping people with dementia maintain their mobility and social connections.
“For families watching a relative struggle with mobility or recovery, finding the right support feels urgent. This Folkestone home offers both the practical rehabilitation help and the patient care that make genuine progress possible.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Broadmeadow scores 72 out of 100, reflecting a home that has genuinely improved from a previous Requires Improvement rating, with Good ratings in four of five domains, but the Effective domain remains at Requires Improvement, meaning questions about training, care plans, and healthcare are not yet fully answered by the inspection evidence.
Homes in South East typically score 68–82.The three-lens summary
What families tell us
Families talk about how staff take time with residents, never rushing them through daily routines. The atmosphere stays calm even during busy periods, with carers showing genuine patience when residents need extra support. People mention feeling heard and understood, whether they're staying for respite care or longer-term rehabilitation.
What inspectors have recorded
Staff here understand that admitting a relative to care affects the whole family. They make themselves available to answer questions and provide updates without being asked. The team works together to create individual care plans that focus on what each resident needs to improve their independence.
How it sits against good practice
For families watching a relative struggle with mobility or recovery, finding the right support feels urgent. This Folkestone home offers both the practical rehabilitation help and the patient care that make genuine progress possible.
Worth a visit
Broadmeadow, on Park Farm Road in Folkestone, was rated Good overall at its most recent inspection in October 2020, an improvement on a previous Requires Improvement rating. Four of the five inspection domains, Safe, Caring, Responsive, and Well-led, were rated Good, and a named registered manager was confirmed as in post. The home supports adults over and under 65, including people with dementia and physical disabilities, across 48 beds and is run by Kent County Council. The main uncertainty is the Effective domain, which remained at Requires Improvement. This covers training, care plans, healthcare access, and whether the home fully understands each resident's needs. The inspection report available for this analysis contains very limited published detail, so much of what families most want to know, about staff dementia training, food quality, activity provision, night staffing, and care plan content, cannot be confirmed or ruled out from the published text. The last inspection was in October 2020, which means the findings are now several years old. Before deciding, ask the manager specifically how the Effective rating has been addressed since 2020, request an up-to-date staffing rota, and visit at lunchtime to observe staff interactions and food provision directly.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Broadmeadow Registered Care Centre measures up against the other homes you’re considering. Free account.
In Their Own Words
How Broadmeadow Registered Care Centre describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where recovery meets genuine warmth in Folkestone
Dedicated residential home,rehabilitation (illness/injury) Support in Folkestone
When families face the challenge of finding rehabilitation care that actually works, Broadmeadow in Folkestone stands out for getting people back on their feet. This care home has built its reputation on helping residents regain confidence and mobility after hospital stays or difficult periods at home. The combination of patient staff and a structured approach to recovery makes a real difference here.
Who they care for
Broadmeadow supports adults of all ages with physical disabilities and dementia, with particular strength in rehabilitation care. The home takes residents who need help recovering after hospital treatment or managing long-term physical conditions.
The smaller unit structure helps residents with dementia feel less overwhelmed while still having space to move around safely. Staff show particular skill in helping people with dementia maintain their mobility and social connections.
Management & ethos
Staff here understand that admitting a relative to care affects the whole family. They make themselves available to answer questions and provide updates without being asked. The team works together to create individual care plans that focus on what each resident needs to improve their independence.
The home & environment
The home keeps everything spotlessly clean and well-maintained, with modern furnishings throughout. Meals are cooked fresh each day in the kitchen, and residents appreciate being able to ask for seconds if they're still hungry. The building is divided into smaller units rather than one large space, which helps create a more personal feel.
“For families watching a relative struggle with mobility or recovery, finding the right support feels urgent. This Folkestone home offers both the practical rehabilitation help and the patient care that make genuine progress possible.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
