The Laurels
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds32
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
- Last inspected2020-03-07
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
The eight family priority themes
- Staff warmth55
- Compassion & dignity58
- Cleanliness55
- Activities & engagement50
- Food quality50
- Healthcare55
- Management & leadership35
- Resident happiness55
What inspectors found
Inspected 2020-03-07
Is this home safe?
Is the care effective?
The Effective domain was rated Good at the February 2021 inspection. No specific detail is available about how care plans are written, how frequently they are reviewed, whether families are involved, how the home manages GP access, or what dementia training staff have received. The home is registered to support people with dementia, which means effective dementia-specific practice should be in evidence, but the published text does not describe what that looks like in practice here., The Effective domain was rated Good at the February 2021 inspection. No specific detail is available about how care plans are written, how frequently they are reviewed, whether families are involved, how the home manages GP access, or what dementia training staff have received. The home is registered to support people with dementia, which means effective dementia-specific practice should be in evidence, but the published text does not describe what that looks like in practice here.Is this home caring?
The Caring domain was rated Good at the February 2021 inspection. No direct observations of staff interactions, no quotes from residents or families, and no specific examples of dignity-preserving practice are recorded in the available published text. A Good rating for Caring suggests inspectors did not find cause for concern, but without specific evidence it is not possible to describe what kindness and respect actually look like day to day in this home., The Caring domain was rated Good at the February 2021 inspection. No direct observations of staff interactions, no quotes from residents or families, and no specific examples of dignity-preserving practice are recorded in the available published text. A Good rating for Caring suggests inspectors did not find cause for concern, but without specific evidence it is not possible to describe what kindness and respect actually look like day to day in this home.Is the home responsive?
The Responsive domain was rated Good at the February 2021 inspection. No detail is available about the activities programme, whether one-to-one engagement is offered to people who cannot join groups, how individual preferences are built into daily routines, or how complaints and feedback are handled. The home cares for people with dementia alongside other adults, which requires a range of responses to very different levels of need, but the published text does not describe how this is managed.Is the home well-led?
The Well-led domain was rated Requires Improvement at the February 2021 inspection. This is the only domain not rated Good. The registered manager is named as Mrs Tracey Anne Rothwell and the nominated individual as Mr Jonathon Read. No specific detail is available about what the Requires Improvement finding covered, whether it related to governance systems, staff culture, quality monitoring, or something else. A July 2023 review found no evidence to change the overall rating, but this does not confirm the Well-led concern has been fully resolved., The Well-led domain was rated Requires Improvement at the February 2021 inspection. This is the only domain not rated Good. The registered manager is named as Mrs Tracey Anne Rothwell and the nominated individual as Mr Jonathon Read. No specific detail is available about what the Requires Improvement finding covered, whether it related to governance systems, staff culture, quality monitoring, or something else. A July 2023 review found no evidence to change the overall rating, but this does not confirm the Well-led concern has been fully resolved.
Source: CQC inspection report →
What the evidence base says
The home provides specialist support for adults under 65 who need residential care, as well as those over 65. Their team has experience caring for residents living with dementia. The Laurels includes dementia care as one of their core specialisms. For families seeking dementia support in the Wickford area, visiting the home provides the best opportunity to discuss their specific approach and facilities. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Most areas of care at CC The Laurels received a Good rating at the last inspection, but the Well-led domain was rated Requires Improvement, which pulls the overall family score down. The inspection report provides very limited specific detail, so many scores reflect general compliance rather than strong observed evidence.
Homes in East typically score 68–82.Worth a visit
CC The Laurels, a 32-bed home on Church End Lane in Wickford registered for dementia, older adults, and adults under 65, was rated Good overall at its inspection in February 2021, with Good ratings across Safe, Effective, Caring, and Responsive. The single exception is Well-led, which was rated Requires Improvement. The last published review in July 2023 found no evidence to change the rating at that point. The published inspection report contains very little specific detail: no direct observations of staff interactions, no resident or family quotes, and no data on staffing levels, food, activities, or the physical environment are available in the text provided. That means this Family View cannot verify much beyond the domain ratings themselves. The Requires Improvement in Well-led is the most important thing to probe before you decide. Ask the manager directly what the specific concerns were in 2021, what has changed since, and how long the current registered manager has been in post. On your visit, notice whether the manager is present and known to staff, and whether staff seem confident and settled rather than stretched or uncertain.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how The Laurels measures up against the other homes you’re considering. Free account.
In Their Own Words
How The Laurels describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Specialist care in Wickford for adults of all ages
CC The Laurels Ltd – Expert Care in Wickford
The Laurels Ltd in Wickford offers residential care with a focus on supporting both younger and older adults. This East Essex care home specialises in dementia care alongside their general residential services. Families considering The Laurels are encouraged to arrange a personal visit to see the home and meet the team.
Who they care for
The home provides specialist support for adults under 65 who need residential care, as well as those over 65. Their team has experience caring for residents living with dementia.
The Laurels includes dementia care as one of their core specialisms. For families seeking dementia support in the Wickford area, visiting the home provides the best opportunity to discuss their specific approach and facilities.
“Getting to know The Laurels through a personal visit helps families make the right choice for their loved one's care.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Most areas of care at CC The Laurels received a Good rating at the last inspection, but the Well-led domain was rated Requires Improvement, which pulls the overall family score down. The inspection report provides very limited specific detail, so many scores reflect general compliance rather than strong observed evidence.
Homes in East typically score 68–82.Worth a visit
CC The Laurels, a 32-bed home on Church End Lane in Wickford registered for dementia, older adults, and adults under 65, was rated Good overall at its inspection in February 2021, with Good ratings across Safe, Effective, Caring, and Responsive. The single exception is Well-led, which was rated Requires Improvement. The last published review in July 2023 found no evidence to change the rating at that point. The published inspection report contains very little specific detail: no direct observations of staff interactions, no resident or family quotes, and no data on staffing levels, food, activities, or the physical environment are available in the text provided. That means this Family View cannot verify much beyond the domain ratings themselves. The Requires Improvement in Well-led is the most important thing to probe before you decide. Ask the manager directly what the specific concerns were in 2021, what has changed since, and how long the current registered manager has been in post. On your visit, notice whether the manager is present and known to staff, and whether staff seem confident and settled rather than stretched or uncertain.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how The Laurels measures up against the other homes you’re considering. Free account.
In Their Own Words
How The Laurels describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Specialist care in Wickford for adults of all ages
CC The Laurels Ltd – Expert Care in Wickford
The Laurels Ltd in Wickford offers residential care with a focus on supporting both younger and older adults. This East Essex care home specialises in dementia care alongside their general residential services. Families considering The Laurels are encouraged to arrange a personal visit to see the home and meet the team.
Who they care for
The home provides specialist support for adults under 65 who need residential care, as well as those over 65. Their team has experience caring for residents living with dementia.
The Laurels includes dementia care as one of their core specialisms. For families seeking dementia support in the Wickford area, visiting the home provides the best opportunity to discuss their specific approach and facilities.
“Getting to know The Laurels through a personal visit helps families make the right choice for their loved one's care.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
