Cecil Court
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds45
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
- Last inspected2023-03-23
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness68
- Activities & engagement65
- Food quality60
- Healthcare65
- Management & leadership88
- Resident happiness70
What inspectors found
Inspected 2023-03-23
Is this home safe?
Is the care effective?
The Effective domain was rated Good at the February 2023 inspection. This covers care planning, training, healthcare access, and food quality. No specific detail on any of these areas is provided in the published summary. The home lists dementia as a specialism, which implies dementia-specific training and care planning should be in place. The rating confirms inspectors were satisfied with effectiveness overall, but the evidence behind that judgement is not publicly available in this summary.Is this home caring?
The Caring domain was rated Good at the February 2023 inspection. This domain covers staff warmth, dignity, respect, and support for independence. No direct observations, staff interactions, or resident quotes are included in the published summary. A Good Caring rating means inspectors found satisfactory evidence of compassionate practice during their visit. The absence of specific detail in the published text means this is a rating-level confirmation rather than a rich picture of daily life.Is the home responsive?
The Responsive domain was rated Good at the February 2023 inspection. This domain covers activities, engagement, individuality, and end-of-life planning. No specific information about the activities programme, one-to-one engagement, or end-of-life arrangements is included in the published summary. The home supports people with dementia, which makes individually tailored activity, rather than group programmes alone, particularly important. The Good rating indicates inspectors were satisfied, but the published text does not allow a detailed assessment.Is the home well-led?
The Well-led domain was rated Outstanding at the February 2023 inspection, the highest available rating and the only Outstanding domain in this report. This rating covers management visibility, culture, governance, staff empowerment, and accountability. An Outstanding rating in this domain is relatively uncommon and signals that inspectors found strong, specific evidence of leadership excellence. The registered manager is named as Mrs Fiona Fazaneh Saadat, with Ms Sharon Lynn Bye as the nominated individual. No specific detail on what earned the Outstanding rating is available in the published summary text provided.
Source: CQC inspection report →
What the evidence base says
The home provides residential care for adults both under and over 65, including those living with dementia. Cecil Court includes dementia care among its services, supporting residents who need this specialist help alongside their general care needs. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Cecil Court scores well overall, lifted significantly by an Outstanding rating for leadership and a consistent Good across all other domains. However, the published inspection text provides limited specific detail across most themes, so several scores reflect confirmed ratings rather than rich observational evidence.
Homes in London typically score 68–82.Worth a visit
Cecil Court, at 4 Priory Road in Richmond, was rated Good overall at its inspection in February 2023, with an Outstanding rating for leadership, the highest grade available. All five inspection domains, covering safety, effectiveness, caring, responsiveness, and leadership, were rated Good or better, and the rating has remained stable. The home cares for up to 45 people, including those living with dementia, and is run by Central and Cecil Housing Trust with a named registered manager in post. The main limitation of this report is that the published inspection summary contains very little specific detail beyond the domain ratings themselves. There are no direct quotes from residents or families, no descriptions of observed interactions, and no data on staffing numbers or activity programmes. This does not mean these things are absent, only that the published text does not record them. When you visit, ask to see last week's actual staffing rota, ask how dementia-specific care is tailored to individuals, and spend time in a communal area to observe how staff interact with the people who live there.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Cecil Court measures up against the other homes you’re considering. Free account.
In Their Own Words
How Cecil Court describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where friendly staff create a welcoming atmosphere for residents
Dedicated residential home Support in Richmond
When you're looking for care in Richmond, finding somewhere that feels genuinely welcoming matters. Cecil Court offers residential and dementia care for adults in a setting where staff are known for their friendly, approachable manner. Located in this leafy part of London, the home provides support for both younger adults and those over 65.
Who they care for
The home provides residential care for adults both under and over 65, including those living with dementia.
Cecil Court includes dementia care among its services, supporting residents who need this specialist help alongside their general care needs.
“Getting a feel for any care home means seeing it for yourself — the atmosphere, the people, and how it all works day to day.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Cecil Court scores well overall, lifted significantly by an Outstanding rating for leadership and a consistent Good across all other domains. However, the published inspection text provides limited specific detail across most themes, so several scores reflect confirmed ratings rather than rich observational evidence.
Homes in London typically score 68–82.Worth a visit
Cecil Court, at 4 Priory Road in Richmond, was rated Good overall at its inspection in February 2023, with an Outstanding rating for leadership, the highest grade available. All five inspection domains, covering safety, effectiveness, caring, responsiveness, and leadership, were rated Good or better, and the rating has remained stable. The home cares for up to 45 people, including those living with dementia, and is run by Central and Cecil Housing Trust with a named registered manager in post. The main limitation of this report is that the published inspection summary contains very little specific detail beyond the domain ratings themselves. There are no direct quotes from residents or families, no descriptions of observed interactions, and no data on staffing numbers or activity programmes. This does not mean these things are absent, only that the published text does not record them. When you visit, ask to see last week's actual staffing rota, ask how dementia-specific care is tailored to individuals, and spend time in a communal area to observe how staff interact with the people who live there.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Cecil Court measures up against the other homes you’re considering. Free account.
In Their Own Words
How Cecil Court describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where friendly staff create a welcoming atmosphere for residents
Dedicated residential home Support in Richmond
When you're looking for care in Richmond, finding somewhere that feels genuinely welcoming matters. Cecil Court offers residential and dementia care for adults in a setting where staff are known for their friendly, approachable manner. Located in this leafy part of London, the home provides support for both younger adults and those over 65.
Who they care for
The home provides residential care for adults both under and over 65, including those living with dementia.
Cecil Court includes dementia care among its services, supporting residents who need this specialist help alongside their general care needs.
Management & ethos
Visitors often mention how approachable the staff are here. There's something reassuring about walking into a care home where the team comes across as genuinely friendly — it sets the tone for everything else.
“Getting a feel for any care home means seeing it for yourself — the atmosphere, the people, and how it all works day to day.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
