Clairleigh
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds50
- SpecialismsCaring for adults over 65 yrs, Dementia
- Last inspected2018-05-19
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STAGE 4 — RESEARCHING CARE HOMES
Visit homes. Compare them side by side. Choose with confidence.
Most of us will view care homes the way we view houses, impression, atmosphere, the feeling in the corridor. We go home, try to remember what we saw, and make a permanent decision from a blurred memory.
The DCC shortlist gives every home you visit a structured record: the same twelve questions, answered the same way, every time. When you’re ready to choose, pull any two homes side by side and compare them directly. Same criteria, same evidence, your notes and your scores.
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Visitors mention how content the residents look here. There's a good range of activities happening throughout the week, giving people different ways to stay engaged. The atmosphere feels calm and caring.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness72
- Activities & engagement65
- Food quality65
- Healthcare70
- Management & leadership74
- Resident happiness70
What inspectors found
Inspected 2018-05-19
Is this home safe?
Is the care effective?
The Effective domain was rated Good at the August 2024 inspection. The report does not include specific observations about care plan quality, GP access, dementia training content, or food provision. The home is registered as a nursing home, which means clinical effectiveness is subject to ongoing professional standards as well as inspection. No specific detail about how the home improved from its previous position is recorded in the published text. The inspection did not record whether care plans are reviewed with families or how frequently they are updated.Is this home caring?
The Caring domain was rated Good at the August 2024 inspection. No specific observations from inspectors about staff interactions, use of preferred names, responses to distress, or unhurried care are recorded in the published text. No quotes from residents or relatives are included in the available report extract. The home's previous rating included Requires Improvement in at least some domains, and the move to Good across the board suggests the culture has shifted, but the published findings do not describe what that shift looks like in practice.Is the home responsive?
The Responsive domain was rated Good at the August 2024 inspection. The published report does not include specific observations about the activity programme, individual engagement for people with advanced dementia, or end-of-life care planning. No detail is recorded about how the home tailors its provision to individual preferences or how it responds when a resident's needs change. The home is registered to care for people living with dementia, which implies some specialist provision, but the inspection text does not describe what that looks like day to day.Is the home well-led?
The Well-led domain was rated Good at the August 2024 inspection. A registered manager, Miss Sacha Louise Rock, is named and in post, which is a basic requirement for governance and accountability. Mr Balbir Bains is the nominated individual representing the provider, Palmgrange Limited. The previous inspection resulted in a Requires Improvement rating, and the improvement across all domains to Good suggests leadership has had a positive effect. The published report does not include specific observations about management visibility, staff culture, incident learning, or governance processes.
Source: CQC inspection report →
What the evidence base says
Clairleigh specialises in caring for adults over 65, including those living with dementia. The team understands how to support residents with dementia, providing patient care that helps people feel secure and valued. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Clairleigh Nursing Home has improved from Requires Improvement to Good across all five domains, which is a meaningful positive signal. However, the published report contains very little specific detail about what inspectors actually observed, so most scores sit in the mid-range reflecting genuine improvement without enough evidence to confirm excellence.
Homes in London typically score 68–82.The three-lens summary
What families tell us
Visitors mention how content the residents look here. There's a good range of activities happening throughout the week, giving people different ways to stay engaged. The atmosphere feels calm and caring.
What inspectors have recorded
The staff show real compassion in their daily work. They respond to individual needs with patience and seem to genuinely enjoy what they do. Families notice this attentive approach makes a difference.
How it sits against good practice
If you're looking for somewhere that combines consistent care with a genuine sense of contentment, Clairleigh could be worth exploring.
Worth a visit
Clairleigh Nursing Home, at 104 Plaistow Lane, Bromley, was rated Good across all five inspection domains at its most recent assessment in August 2024, with the report published in January 2025. This is a meaningful improvement from a previous rating of Requires Improvement, and it covers safety, effectiveness, caring, responsiveness, and leadership. A named registered manager, Miss Sacha Louise Rock, is in post, and the home is registered to provide nursing care and specialist dementia care for up to 50 residents. The main limitation of this report for families is that the published text contains very little specific detail about what inspectors actually saw, heard, or measured during the visit. An improved rating is a genuine positive signal, but it does not tell you whether staff use your parent's preferred name, what the food is like at lunchtime, or how many carers are on the dementia unit at midnight. Before you decide, visit at a mealtime if possible, ask to see the staffing rota for a recent week (not just the template), and ask specifically how the home has changed since the previous Requires Improvement rating. The checklist below sets out exactly what to ask.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
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In Their Own Words
How Clairleigh describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where residents find contentment through patient, attentive care
Nursing home in Bromley: True Peace of Mind
Families visiting Clairleigh Nursing Home in Bromley often notice how settled their loved ones seem. The staff here show real patience with each resident, taking time to understand what everyone needs. It's the kind of place where people genuinely appear happy to be.
Who they care for
Clairleigh specialises in caring for adults over 65, including those living with dementia.
The team understands how to support residents with dementia, providing patient care that helps people feel secure and valued.
“If you're looking for somewhere that combines consistent care with a genuine sense of contentment, Clairleigh could be worth exploring.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Clairleigh Nursing Home has improved from Requires Improvement to Good across all five domains, which is a meaningful positive signal. However, the published report contains very little specific detail about what inspectors actually observed, so most scores sit in the mid-range reflecting genuine improvement without enough evidence to confirm excellence.
Homes in London typically score 68–82.The three-lens summary
What families tell us
Visitors mention how content the residents look here. There's a good range of activities happening throughout the week, giving people different ways to stay engaged. The atmosphere feels calm and caring.
What inspectors have recorded
The staff show real compassion in their daily work. They respond to individual needs with patience and seem to genuinely enjoy what they do. Families notice this attentive approach makes a difference.
How it sits against good practice
If you're looking for somewhere that combines consistent care with a genuine sense of contentment, Clairleigh could be worth exploring.
Worth a visit
Clairleigh Nursing Home, at 104 Plaistow Lane, Bromley, was rated Good across all five inspection domains at its most recent assessment in August 2024, with the report published in January 2025. This is a meaningful improvement from a previous rating of Requires Improvement, and it covers safety, effectiveness, caring, responsiveness, and leadership. A named registered manager, Miss Sacha Louise Rock, is in post, and the home is registered to provide nursing care and specialist dementia care for up to 50 residents. The main limitation of this report for families is that the published text contains very little specific detail about what inspectors actually saw, heard, or measured during the visit. An improved rating is a genuine positive signal, but it does not tell you whether staff use your parent's preferred name, what the food is like at lunchtime, or how many carers are on the dementia unit at midnight. Before you decide, visit at a mealtime if possible, ask to see the staffing rota for a recent week (not just the template), and ask specifically how the home has changed since the previous Requires Improvement rating. The checklist below sets out exactly what to ask.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Clairleigh measures up against the other homes you’re considering. Free account.
In Their Own Words
How Clairleigh describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where residents find contentment through patient, attentive care
Nursing home in Bromley: True Peace of Mind
Families visiting Clairleigh Nursing Home in Bromley often notice how settled their loved ones seem. The staff here show real patience with each resident, taking time to understand what everyone needs. It's the kind of place where people genuinely appear happy to be.
Who they care for
Clairleigh specialises in caring for adults over 65, including those living with dementia.
The team understands how to support residents with dementia, providing patient care that helps people feel secure and valued.
Management & ethos
The staff show real compassion in their daily work. They respond to individual needs with patience and seem to genuinely enjoy what they do. Families notice this attentive approach makes a difference.
The home & environment
The home is kept clean and tidy, with everything properly maintained. Families appreciate seeing their loved ones in such well-kept surroundings.
“If you're looking for somewhere that combines consistent care with a genuine sense of contentment, Clairleigh could be worth exploring.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
