MHA Claybourne – Dementia Care Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds46
- SpecialismsCaring for adults over 65 yrs, Dementia
- Last inspected2019-11-15
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families talk about how staff here actually stop to chat, not just rushing between tasks. Several visitors have mentioned finding the place spotless and warm, with residents clearly comfortable in their surroundings. There's a structured programme of daily activities, but people also seem free to find their own ways to pass the time.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness70
- Activities & engagement68
- Food quality68
- Healthcare68
- Management & leadership72
- Resident happiness70
What inspectors found
Inspected 2019-11-15
Is this home safe?
Is the care effective?
The home was rated Good for effectiveness at its last full inspection in November 2019. The home is registered to provide care for adults over 65 with dementia, indicating a stated specialism. No specific detail about care plan quality, GP access, dementia training content, or food provision appears in the published report text. The monitoring review in July 2023 did not identify any concerns in this domain. The evidence available is limited to the rating itself.Is this home caring?
The home was rated Good for caring at its last full inspection in November 2019. No quotes from residents or relatives appear in the published report, and no specific inspector observations about staff warmth, dignity, or the pace of care are recorded. The monitoring review in July 2023 did not flag any concerns. Without specific observational detail, it is not possible to go beyond the rating itself.Is the home responsive?
The home was rated Good for responsiveness at its last full inspection in November 2019. The home is registered to provide dementia care, which implies some provision of tailored activity and individual engagement, but no specific detail about the activity programme, one-to-one engagement, or end-of-life planning appears in the published report. The monitoring review in July 2023 did not identify concerns. The evidence available does not go beyond the rating.Is the home well-led?
The home was rated Good for leadership at its last full inspection in November 2019. A named registered manager, Mr Mark Andrew Gratton, is confirmed as in post, and a nominated individual, Mrs Amanda Weir, is also named. The home is operated by Methodist Homes, a large not-for-profit provider with an established governance structure. No specific detail about management visibility, staff culture, audit processes, or how the home handles complaints appears in the published report. The July 2023 monitoring review found no evidence requiring reassessment.
Source: CQC inspection report →
What the evidence base says
The home specialises in dementia care and supports adults over 65. They also offer day care services alongside residential places, which can be helpful for families exploring different options. The building's design really supports residents with dementia — the single-storey layout with various lounges means people can move around freely without getting lost or encountering stairs. The accessible grounds give residents safe outdoor space to enjoy. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Claybourne holds a Good rating across all five inspection domains, which is a solid baseline. However, the most recent full inspection was conducted in November 2019, and the published report contains very little specific detail, so scores reflect the rating itself rather than rich observational evidence.
Homes in West Midlands typically score 68–82.The three-lens summary
What families tell us
Families talk about how staff here actually stop to chat, not just rushing between tasks. Several visitors have mentioned finding the place spotless and warm, with residents clearly comfortable in their surroundings. There's a structured programme of daily activities, but people also seem free to find their own ways to pass the time.
What inspectors have recorded
What stands out is how available the staff seem to be. Visitors report being able to find someone to talk to whenever they need, which makes such a difference when you're worried about a relative. One review did raise concerns about management that need looking into, so it's worth asking about recent changes when you visit.
How it sits against good practice
Sometimes the right place reveals itself in unexpected ways — like when they welcome your dog during a respite stay.
Worth a visit
Claybourne, on Turnhurst Road in Stoke-on-Trent, was rated Good across all five inspection domains at its last full inspection in November 2019. A monitoring review carried out in July 2023 found no evidence requiring a change to that rating. The home is operated by Methodist Homes, a large not-for-profit provider, and has a registered manager named in the records. It is registered to care for up to 46 adults over 65, including people living with dementia. The principal caution here is one of evidence, not concern: the published inspection report contains almost no specific detail about what inspectors actually observed. There are no quotes from residents or relatives, no descriptions of staff interactions, and no data on staffing ratios, food, activities, or the dementia environment. A Good rating from 2019 is a positive starting point, but it is now several years old. Before making a decision, visit in person, ask to see last week's actual staffing rota (not a template), request the activity log for the past month, and ask how many permanent staff are on the dementia unit overnight. These are the questions the inspection findings cannot answer for you.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how MHA Claybourne – Dementia Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How MHA Claybourne – Dementia Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where dementia care meets genuine freedom to roam
Dedicated residential home Support in Stoke On Trent
Finding the right dementia care can feel overwhelming, but families visiting Claybourne in Stoke On Trent often describe a sense of relief. The single-level layout here means residents can wander safely between different lounges and out into the grounds whenever they choose. It's this kind of thoughtful detail that helps people with dementia maintain their independence.
Who they care for
The home specialises in dementia care and supports adults over 65. They also offer day care services alongside residential places, which can be helpful for families exploring different options.
The building's design really supports residents with dementia — the single-storey layout with various lounges means people can move around freely without getting lost or encountering stairs. The accessible grounds give residents safe outdoor space to enjoy.
“Sometimes the right place reveals itself in unexpected ways — like when they welcome your dog during a respite stay.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Claybourne holds a Good rating across all five inspection domains, which is a solid baseline. However, the most recent full inspection was conducted in November 2019, and the published report contains very little specific detail, so scores reflect the rating itself rather than rich observational evidence.
Homes in West Midlands typically score 68–82.The three-lens summary
What families tell us
Families talk about how staff here actually stop to chat, not just rushing between tasks. Several visitors have mentioned finding the place spotless and warm, with residents clearly comfortable in their surroundings. There's a structured programme of daily activities, but people also seem free to find their own ways to pass the time.
What inspectors have recorded
What stands out is how available the staff seem to be. Visitors report being able to find someone to talk to whenever they need, which makes such a difference when you're worried about a relative. One review did raise concerns about management that need looking into, so it's worth asking about recent changes when you visit.
How it sits against good practice
Sometimes the right place reveals itself in unexpected ways — like when they welcome your dog during a respite stay.
Worth a visit
Claybourne, on Turnhurst Road in Stoke-on-Trent, was rated Good across all five inspection domains at its last full inspection in November 2019. A monitoring review carried out in July 2023 found no evidence requiring a change to that rating. The home is operated by Methodist Homes, a large not-for-profit provider, and has a registered manager named in the records. It is registered to care for up to 46 adults over 65, including people living with dementia. The principal caution here is one of evidence, not concern: the published inspection report contains almost no specific detail about what inspectors actually observed. There are no quotes from residents or relatives, no descriptions of staff interactions, and no data on staffing ratios, food, activities, or the dementia environment. A Good rating from 2019 is a positive starting point, but it is now several years old. Before making a decision, visit in person, ask to see last week's actual staffing rota (not a template), request the activity log for the past month, and ask how many permanent staff are on the dementia unit overnight. These are the questions the inspection findings cannot answer for you.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how MHA Claybourne – Dementia Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How MHA Claybourne – Dementia Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where dementia care meets genuine freedom to roam
Dedicated residential home Support in Stoke On Trent
Finding the right dementia care can feel overwhelming, but families visiting Claybourne in Stoke On Trent often describe a sense of relief. The single-level layout here means residents can wander safely between different lounges and out into the grounds whenever they choose. It's this kind of thoughtful detail that helps people with dementia maintain their independence.
Who they care for
The home specialises in dementia care and supports adults over 65. They also offer day care services alongside residential places, which can be helpful for families exploring different options.
The building's design really supports residents with dementia — the single-storey layout with various lounges means people can move around freely without getting lost or encountering stairs. The accessible grounds give residents safe outdoor space to enjoy.
Management & ethos
What stands out is how available the staff seem to be. Visitors report being able to find someone to talk to whenever they need, which makes such a difference when you're worried about a relative. One review did raise concerns about management that need looking into, so it's worth asking about recent changes when you visit.
The home & environment
The physical layout really works for residents with dementia — everything on one level with multiple sitting areas and easy access to outdoor spaces. Families consistently mention how clean and well-maintained everything is. One visitor particularly appreciated the food, though we'd love to hear more about mealtimes from other families.
“Sometimes the right place reveals itself in unexpected ways — like when they welcome your dog during a respite stay.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
