Coast Care Centre, Bexhill | Coast Care Group
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds44
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Learning disabilities, Physical disabilities, Sensory impairment
- Last inspected2023-01-06
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STAGE 4 — RESEARCHING CARE HOMES
Visit homes. Compare them side by side. Choose with confidence.
Most of us will view care homes the way we view houses, impression, atmosphere, the feeling in the corridor. We go home, try to remember what we saw, and make a permanent decision from a blurred memory.
The DCC shortlist gives every home you visit a structured record: the same twelve questions, answered the same way, every time. When you’re ready to choose, pull any two homes side by side and compare them directly. Same criteria, same evidence, your notes and your scores.
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
The staff come across as genuinely friendly, according to families who visit. People mention feeling welcomed when they arrive and appreciate how approachable the team seems. Several relatives have noticed their loved ones becoming more settled and cheerful after moving in.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness65
- Activities & engagement60
- Food quality60
- Healthcare65
- Management & leadership42
- Resident happiness65
What inspectors found
Inspected 2023-01-06
Is this home safe?
Is the care effective?
Effective was rated Good at the December 2022 inspection. This domain covers whether staff have the right training, whether care plans reflect what people actually need, and whether healthcare arrangements, including GP access and medicines management, are working. The home lists dementia, learning disabilities, and physical disabilities as specialisms, which means inspectors would have been looking for evidence of relevant training and tailored care approaches. No specific examples from care plans, training records, or healthcare interactions are included in the published summary.Is this home caring?
Caring was rated Good at the December 2022 inspection. This domain covers whether staff treat people with warmth, dignity, and respect, and whether people's independence is supported. The improvement from the previous inspection applies here as well. No direct inspector observations, resident quotes, or relative feedback are included in the published summary for this domain. The Good rating indicates inspectors were satisfied, but the absence of specific detail means it is not possible to say exactly what they observed.Is the home responsive?
Responsive was rated Good at the December 2022 inspection. This domain covers whether the home tailors care and activities to individual preferences, whether people can maintain their identity and interests, and whether end-of-life planning is in place. The home supports a wide range of needs including dementia, physical disabilities, learning disabilities, and sensory impairment, which means responsiveness to individual difference is particularly important here. No specific detail about the activity programme, individual engagement, or end-of-life arrangements appears in the published summary.Is the home well-led?
Well-led was rated Requires Improvement at the December 2022 inspection, the one domain that did not reach a Good rating despite the overall improvement. This rating means inspectors identified weaknesses in governance, oversight, or accountability at the time of the inspection. The home has two registered managers listed, Miss Teresa Leah Small and Mr William Andrew Poore, alongside a Nominated Individual, Mr Kevin Neil Dewhurst. No specific detail about what the governance concerns were, or what improvement actions were taken, appears in the published summary.
Source: CQC inspection report →
What the evidence base says
The home supports adults of all ages with various needs including dementia, learning disabilities, physical disabilities and sensory impairments. They've cared for younger adults with early-onset dementia alongside older residents. The home has experience supporting people at different stages of dementia, including younger adults with early-onset conditions. Families have mentioned seeing positive changes in relatives with dementia after they've settled in. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Coast Care Centre scores in the mid-range, reflecting genuine improvement across most areas since its previous rating but held back by a Requires Improvement in Well-led, which means governance and accountability still need work. The warmth and care themes score modestly positive, but limited inspection detail prevents higher confidence scores.
Homes in South East typically score 68–82.The three-lens summary
What families tell us
The staff come across as genuinely friendly, according to families who visit. People mention feeling welcomed when they arrive and appreciate how approachable the team seems. Several relatives have noticed their loved ones becoming more settled and cheerful after moving in.
What inspectors have recorded
Families report that staff generally keep in touch well, returning calls and providing updates about how residents are doing. The team appears attentive to residents' needs, with some families describing real improvements in their relatives' health and mood. However, there have been concerning reports about care standards that potential residents should discuss directly with the home.
How it sits against good practice
If you're considering Coast Care Centre, it's worth arranging a visit to see the home yourself and discuss your loved one's specific needs with the team.
Worth a visit
Coast Care Centre, on Barnhorn Road in Bexhill-on-Sea, was rated Good overall at its inspection in December 2022, an improvement on its previous rating of Requires Improvement. Inspectors found the home to be Good across four of five domains: Safe, Effective, Caring, and Responsive. The home supports 44 people, including those living with dementia, learning disabilities, physical disabilities, and sensory impairment. The main concern is that Well-led was rated Requires Improvement, meaning inspectors identified gaps in governance and accountability at the time of the inspection. This matters because leadership quality directly affects whether problems get spotted and fixed quickly. The published inspection summary contains limited specific detail, so many important questions about night staffing, dementia training, activity provision, and family communication cannot be answered from this report alone. Visit in person, ask to speak with the registered manager, and use the checklist questions below to fill the gaps before making a decision.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Coast Care Centre, Bexhill | Coast Care Group measures up against the other homes you’re considering. Free account.
In Their Own Words
How Coast Care Centre, Bexhill | Coast Care Group describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Families find reassurance through difficult transitions in Bexhill
Dedicated nursing home Support in Bexhill-on-sea
When someone you love needs specialist care, finding the right support feels overwhelming. Coast Care Centre in Bexhill-on-sea provides residential care for adults with complex needs, including dementia, learning disabilities and physical challenges. Families describe feeling relieved when they see their relatives settle in, though experiences here have varied.
Who they care for
The home supports adults of all ages with various needs including dementia, learning disabilities, physical disabilities and sensory impairments. They've cared for younger adults with early-onset dementia alongside older residents.
The home has experience supporting people at different stages of dementia, including younger adults with early-onset conditions. Families have mentioned seeing positive changes in relatives with dementia after they've settled in.
“If you're considering Coast Care Centre, it's worth arranging a visit to see the home yourself and discuss your loved one's specific needs with the team.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Coast Care Centre scores in the mid-range, reflecting genuine improvement across most areas since its previous rating but held back by a Requires Improvement in Well-led, which means governance and accountability still need work. The warmth and care themes score modestly positive, but limited inspection detail prevents higher confidence scores.
Homes in South East typically score 68–82.The three-lens summary
What families tell us
The staff come across as genuinely friendly, according to families who visit. People mention feeling welcomed when they arrive and appreciate how approachable the team seems. Several relatives have noticed their loved ones becoming more settled and cheerful after moving in.
What inspectors have recorded
Families report that staff generally keep in touch well, returning calls and providing updates about how residents are doing. The team appears attentive to residents' needs, with some families describing real improvements in their relatives' health and mood. However, there have been concerning reports about care standards that potential residents should discuss directly with the home.
How it sits against good practice
If you're considering Coast Care Centre, it's worth arranging a visit to see the home yourself and discuss your loved one's specific needs with the team.
Worth a visit
Coast Care Centre, on Barnhorn Road in Bexhill-on-Sea, was rated Good overall at its inspection in December 2022, an improvement on its previous rating of Requires Improvement. Inspectors found the home to be Good across four of five domains: Safe, Effective, Caring, and Responsive. The home supports 44 people, including those living with dementia, learning disabilities, physical disabilities, and sensory impairment. The main concern is that Well-led was rated Requires Improvement, meaning inspectors identified gaps in governance and accountability at the time of the inspection. This matters because leadership quality directly affects whether problems get spotted and fixed quickly. The published inspection summary contains limited specific detail, so many important questions about night staffing, dementia training, activity provision, and family communication cannot be answered from this report alone. Visit in person, ask to speak with the registered manager, and use the checklist questions below to fill the gaps before making a decision.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Coast Care Centre, Bexhill | Coast Care Group measures up against the other homes you’re considering. Free account.
In Their Own Words
How Coast Care Centre, Bexhill | Coast Care Group describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Families find reassurance through difficult transitions in Bexhill
Dedicated nursing home Support in Bexhill-on-sea
When someone you love needs specialist care, finding the right support feels overwhelming. Coast Care Centre in Bexhill-on-sea provides residential care for adults with complex needs, including dementia, learning disabilities and physical challenges. Families describe feeling relieved when they see their relatives settle in, though experiences here have varied.
Who they care for
The home supports adults of all ages with various needs including dementia, learning disabilities, physical disabilities and sensory impairments. They've cared for younger adults with early-onset dementia alongside older residents.
The home has experience supporting people at different stages of dementia, including younger adults with early-onset conditions. Families have mentioned seeing positive changes in relatives with dementia after they've settled in.
Management & ethos
Families report that staff generally keep in touch well, returning calls and providing updates about how residents are doing. The team appears attentive to residents' needs, with some families describing real improvements in their relatives' health and mood. However, there have been concerning reports about care standards that potential residents should discuss directly with the home.
“If you're considering Coast Care Centre, it's worth arranging a visit to see the home yourself and discuss your loved one's specific needs with the team.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
