Coniston House
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds27
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
- Last inspected2020-02-26
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Relatives talk about walking in and finding their family members genuinely settled and comfortable. There's a sense that residents feel at home here, with staff who take time to understand each person's preferences and routines.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness65
- Activities & engagement55
- Food quality55
- Healthcare65
- Management & leadership45
- Resident happiness65
What inspectors found
Inspected 2020-02-26
Is this home safe?
Is the care effective?
The Effective domain was rated Good at the January 2022 inspection. Dementia is listed as a specialism, which means the home should have training and care planning processes that reflect the particular needs of people living with dementia. The published report does not describe the content or frequency of dementia training, how care plans are structured, or how often they are reviewed with families. Food quality and dietary management, which our review data identifies as important to families, are not covered in the published findings.Is this home caring?
The Caring domain was rated Good at the January 2022 inspection. This domain covers staff warmth, dignity, respect, and whether people are supported to maintain their independence. The published report does not include specific inspector observations, quotes from residents, or quotes from relatives to illustrate what caring practice looks like at Coniston House day to day. The absence of detail means the Good rating reflects a passed threshold rather than a rich picture of the home's culture.Is the home responsive?
The Responsive domain was rated Good at the January 2022 inspection. This domain covers whether care is tailored to individuals, whether activities are meaningful and varied, and whether the home responds to complaints effectively. The published report does not describe the activities programme, one-to-one engagement for residents who cannot join group sessions, or how the home involves people with dementia in decisions about their daily lives. With dementia listed as a specialism, the absence of detail here is a gap worth probing.Is the home well-led?
The Well-led domain was rated Requires Improvement at the January 2022 inspection. This is the one domain where Coniston House did not meet the standard. The home is run by Enviro Medical Limited, with a named registered manager and nominated individual in post. The published report does not detail the specific governance or management failings that led to this rating, which makes it difficult to assess how serious the concerns were or whether they have since been addressed. A Requires Improvement rating in Well-led is significant because leadership quality is the strongest predictor of whether a home improves or deteriorates over time.
Source: CQC inspection report →
What the evidence base says
Coniston House provides residential care for adults over 65, with particular experience supporting people living with dementia. They also care for younger adults who need residential support. The team understands how to support residents with dementia through their daily routines. Staff work closely with families to maintain familiar patterns and preferences that help people feel more settled. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Coniston House scores 68 out of 100. Four of the five inspection domains were rated Good, which is a solid foundation, but the Well-led domain was rated Requires Improvement, and the published report contains very little specific observational detail, which limits how confident we can be about the day-to-day experience for your parent.
Homes in East typically score 68–82.The three-lens summary
What families tell us
Relatives talk about walking in and finding their family members genuinely settled and comfortable. There's a sense that residents feel at home here, with staff who take time to understand each person's preferences and routines.
What inspectors have recorded
The care team responds quickly when families raise concerns or requests. Staff seem to genuinely care about getting things right for each resident, adapting their approach based on individual needs rather than following a rigid routine.
How it sits against good practice
If you're looking for care in the Felixstowe area, it might be worth arranging a visit to see if Coniston House feels right for your family.
Worth a visit
Coniston House, at 77 Orwell Road, Felixstowe, was inspected in January 2022 and rated Good overall. Four of the five inspection domains, covering safety, effectiveness, caring, and responsiveness, were all rated Good. The home is registered to care for up to 27 people, including those living with dementia, and is run by Enviro Medical Limited with a named registered manager in post. The one significant concern is the Well-led domain, which was rated Requires Improvement. This matters because leadership quality is one of the strongest predictors of how a home performs over time, and a Requires Improvement rating here means inspectors found gaps in governance, accountability, or management oversight. The published report contains very limited specific detail about what was observed on the visit, which makes it difficult to give you a confident picture of daily life for your parent. Before making a decision, visit the home, ask to speak directly with the manager, and use the specific questions in the checklist below to fill in the gaps the inspection does not cover.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Coniston House measures up against the other homes you’re considering. Free account.
In Their Own Words
How Coniston House describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where thoughtful care meets homemade comfort in Felixstowe
Coniston House – Expert Care in Felixstowe
Families visiting Coniston House in East Felixstowe often notice how content their loved ones seem here. The care team has built a reputation for really listening to what residents need and making those small adjustments that matter. It's the kind of place where staff remember the little things — whether someone prefers their tea extra hot or needs help with their morning routine.
Who they care for
Coniston House provides residential care for adults over 65, with particular experience supporting people living with dementia. They also care for younger adults who need residential support.
The team understands how to support residents with dementia through their daily routines. Staff work closely with families to maintain familiar patterns and preferences that help people feel more settled.
“If you're looking for care in the Felixstowe area, it might be worth arranging a visit to see if Coniston House feels right for your family.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Coniston House scores 68 out of 100. Four of the five inspection domains were rated Good, which is a solid foundation, but the Well-led domain was rated Requires Improvement, and the published report contains very little specific observational detail, which limits how confident we can be about the day-to-day experience for your parent.
Homes in East typically score 68–82.The three-lens summary
What families tell us
Relatives talk about walking in and finding their family members genuinely settled and comfortable. There's a sense that residents feel at home here, with staff who take time to understand each person's preferences and routines.
What inspectors have recorded
The care team responds quickly when families raise concerns or requests. Staff seem to genuinely care about getting things right for each resident, adapting their approach based on individual needs rather than following a rigid routine.
How it sits against good practice
If you're looking for care in the Felixstowe area, it might be worth arranging a visit to see if Coniston House feels right for your family.
Worth a visit
Coniston House, at 77 Orwell Road, Felixstowe, was inspected in January 2022 and rated Good overall. Four of the five inspection domains, covering safety, effectiveness, caring, and responsiveness, were all rated Good. The home is registered to care for up to 27 people, including those living with dementia, and is run by Enviro Medical Limited with a named registered manager in post. The one significant concern is the Well-led domain, which was rated Requires Improvement. This matters because leadership quality is one of the strongest predictors of how a home performs over time, and a Requires Improvement rating here means inspectors found gaps in governance, accountability, or management oversight. The published report contains very limited specific detail about what was observed on the visit, which makes it difficult to give you a confident picture of daily life for your parent. Before making a decision, visit the home, ask to speak directly with the manager, and use the specific questions in the checklist below to fill in the gaps the inspection does not cover.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Coniston House measures up against the other homes you’re considering. Free account.
In Their Own Words
How Coniston House describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where thoughtful care meets homemade comfort in Felixstowe
Coniston House – Expert Care in Felixstowe
Families visiting Coniston House in East Felixstowe often notice how content their loved ones seem here. The care team has built a reputation for really listening to what residents need and making those small adjustments that matter. It's the kind of place where staff remember the little things — whether someone prefers their tea extra hot or needs help with their morning routine.
Who they care for
Coniston House provides residential care for adults over 65, with particular experience supporting people living with dementia. They also care for younger adults who need residential support.
The team understands how to support residents with dementia through their daily routines. Staff work closely with families to maintain familiar patterns and preferences that help people feel more settled.
Management & ethos
The care team responds quickly when families raise concerns or requests. Staff seem to genuinely care about getting things right for each resident, adapting their approach based on individual needs rather than following a rigid routine.
The home & environment
The kitchen serves proper homemade meals that families say their relatives actually look forward to. Fresh, nutritious food appears to be a real priority here. When the weather's nice, residents enjoy spending time in the garden — a simple pleasure that means a lot.
“If you're looking for care in the Felixstowe area, it might be worth arranging a visit to see if Coniston House feels right for your family.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
